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Call Centre Agent job at Mogo
Posted by: great-volunteer
Posted date: 2025-Aug-20
Location: kampala, Kampala, Uganda
Call Centre Agent 2025-08-19T07:19:17+00:00 Mogo https://cdn.ugashare.com/jsjobsdata/data/employer/comp_7669/logo/Mogo.jpeg https://www.mogo.co.ug/ FULL_TIME kampala Kampala 00256 Uganda Financial Services Customer Service 2025-08-23T17:00:00+00:00 Uganda 8 DUTIES AND RESPONSIBILITIES - Handle customer and staff inquiries via phone, email, SMS, and chat, ensuring timely and professional responses.
- Educate current and potential customers about product and service offerings.
- Make and receive calls as assigned by the designated supervisor.
Accurately update communication logs for every customer interaction. - Actively participate in team meetings, engage in sales activities over the phone, collect payments, and address issues related to tracker functionality.
- Maintain accurate and up-to-date customer records.
JOB REQUIREMENTS - Bachelor’s degree in any discipline from a recognized university.
- Minimum of three months of experience in a call centre environment.
- Excellent proficiency in computer applications.
- Ability to multitask and perform effectively under pressure.
- Demonstrated integrity, strong work ethic, and a proactive, positive attitude.
Handle customer and staff inquiries via phone, email, SMS, and chat, ensuring timely and professional responses. Educate current and potential customers about product and service offerings. Make and receive calls as assigned by the designated supervisor. Accurately update communication logs for every customer interaction. Actively participate in team meetings, engage in sales activities over the phone, collect payments, and address issues related to tracker functionality. Maintain accurate and up-to-date customer records. Bachelor’s degree in any discipline from a recognized university. Minimum of three months of experience in a call centre environment. Excellent proficiency in computer applications. Ability to multitask and perform effectively under pressure. Demonstrated integrity, strong work ethic, and a proactive, positive attitude. JOB-68a425758bf5f Vacancy title:
Call Centre Agent Jobs at:
Mogo Deadline of this Job:
Saturday, August 23 2025 Duty Station:
kampala | Kampala | Uganda Summary
Date Posted: Tuesday, August 19 2025, Base Salary: Not Disclosed JOB DETAILS: DUTIES AND RESPONSIBILITIES - Handle customer and staff inquiries via phone, email, SMS, and chat, ensuring timely and professional responses.
- Educate current and potential customers about product and service offerings.
- Make and receive calls as assigned by the designated supervisor.
Accurately update communication logs for every customer interaction. - Actively participate in team meetings, engage in sales activities over the phone, collect payments, and address issues related to tracker functionality.
- Maintain accurate and up-to-date customer records.
JOB REQUIREMENTS - Bachelor’s degree in any discipline from a recognized university.
- Minimum of three months of experience in a call centre environment.
- Excellent proficiency in computer applications.
- Ability to multitask and perform effectively under pressure.
- Demonstrated integrity, strong work ethic, and a proactive, positive attitude.
Work Hours: 8 Experience in Months: 36 Level of Education: bachelor degree Job application procedure
Interested in applying for this job? mogo.co.ug&form%5Bvalid-to%5D=Saturday,%20August%2023%202025">Click here to submit your application now.
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