Manager - MoMo Pay Formal
2025-05-21T17:59:54+00:00
MTN Uganda Limited
https://cdn.ugashare.com/jsjobsdata/data/employer/comp_1220/logo/mtn.jpg
https://www.mtn.co.ug/
FULL_TIME
Kampala
Kampala
00256
Uganda
Telecommunications
Management
2025-05-28T17:00:00+00:00
Uganda
8
Job Title: Manager - MoMo Pay Formal
Reporting to: Senior Manager – MoMo Pay
Division – Commercial Operations
Mission/ Core purpose of the Job
Manage the formal merchant business through well planned and coordinated Acquisition and retention initiatives in-line with company overall commercial agenda.
Responsibilities
Main Job Functions:
• Manage the MoMo payments roadmap for formal segment (Group and Local FINCO).
• • Manage the MoMo payments roadmap for formal segment.
• Drive MAU30 KPI through acquisitions and churn management.
• Manage relationships with internal partners and third parties to scale the formal merchant’s growth opportunity.
• Manage the end-to-end design of the formal merchants value propositions to ensure alignment target customer expectations.
• Work with internal and external stakeholders to deliver effective campaigns and promotions to drive business growth objectives.
• Deliver effective key processes (e.g. onboarding, Liquidation etc) to scale formal merchant base per targets and SLA agreements.
• Liaise with customer interfacing teams to resolve formal merchant complaints and put in place a framework for continuous improvement of the formal merchant proposition.
• Work with internal stakeholders to monitor performance of existing products; cost effectiveness to drive healthy contributory margins and pricing to ensure product/service uptake and profitability.
• Utilize data driven approach to deliver product, sector and insights and short to medium term plans.
Qualifications
Education:
• Bachelor’s degree in business management, Information technology, Commerce or any other related fields.
• Proficient with MS applications especially Advanced excel, PowerPoint and any other tools for data visualization.
• Digital finance certification is an added advantage.
Experience:
• At least 5 years’ experience in sales, Marketing, Products Development, Customer experience related business or fintech.
• Previous experience in payment system organisation will be an added advantage.
• Demonstrated track record of execution and team supervision.
• Exposed and able to break down strategy into plans and specific activities for teams.
Training:
• Certification in digital money/digital finance
• Project management
• Advance excel and good analytical skills
Competencies:
• Sales & marketing skills
• Confident communicator
Behavioral Qualities:
• Highly driven and inclined to action
• Decisive
• Independent but a team player
• Customer oriented
• Good attitude and adaptable
• Attention to detail
• Alert to environment changes and trends
Main Job Functions: • Manage the MoMo payments roadmap for formal segment (Group and Local FINCO). • • Manage the MoMo payments roadmap for formal segment. • Drive MAU30 KPI through acquisitions and churn management. • Manage relationships with internal partners and third parties to scale the formal merchant’s growth opportunity. • Manage the end-to-end design of the formal merchants value propositions to ensure alignment target customer expectations. • Work with internal and external stakeholders to deliver effective campaigns and promotions to drive business growth objectives. • Deliver effective key processes (e.g. onboarding, Liquidation etc) to scale formal merchant base per targets and SLA agreements. • Liaise with customer interfacing teams to resolve formal merchant complaints and put in place a framework for continuous improvement of the formal merchant proposition. • Work with internal stakeholders to monitor performance of existing products; cost effectiveness to drive healthy contributory margins and pricing to ensure product/service uptake and profitability. • Utilize data driven approach to deliver product, sector and insights and short to medium term plans.
Education: • Bachelor’s degree in business management, Information technology, Commerce or any other related fields. • Proficient with MS applications especially Advanced excel, PowerPoint and any other tools for data visualization. • Digital finance certification is an added advantage. Experience: • At least 5 years’ experience in sales, Marketing, Products Development, Customer experience related business or fintech. • Previous experience in payment system organisation will be an added advantage. • Demonstrated track record of execution and team supervision. • Exposed and able to break down strategy into plans and specific activities for teams. Training: • Certification in digital money/digital finance • Project management • Advance excel and good analytical skills Competencies: • Sales & marketing skills • Confident communicator Behavioral Qualities: • Highly driven and inclined to action • Decisive • Independent but a team player • Customer oriented • Good attitude and adaptable • Attention to detail • Alert to environment changes and trends
JOB-682e149a68af1
Vacancy title:
Manager - MoMo Pay Formal
Jobs at:
MTN Uganda Limited
Deadline of this Job:
Wednesday, May 28 2025
Duty Station:
Kampala | Kampala | Uganda
Summary
Date Posted: Wednesday, May 21 2025, Base Salary: Not Disclosed
JOB DETAILS:
Job Title: Manager - MoMo Pay Formal
Reporting to: Senior Manager – MoMo Pay
Division – Commercial Operations
Mission/ Core purpose of the Job
Manage the formal merchant business through well planned and coordinated Acquisition and retention initiatives in-line with company overall commercial agenda.
Responsibilities
Main Job Functions:
• Manage the MoMo payments roadmap for formal segment (Group and Local FINCO).
• • Manage the MoMo payments roadmap for formal segment.
• Drive MAU30 KPI through acquisitions and churn management.
• Manage relationships with internal partners and third parties to scale the formal merchant’s growth opportunity.
• Manage the end-to-end design of the formal merchants value propositions to ensure alignment target customer expectations.
• Work with internal and external stakeholders to deliver effective campaigns and promotions to drive business growth objectives.
• Deliver effective key processes (e.g. onboarding, Liquidation etc) to scale formal merchant base per targets and SLA agreements.
• Liaise with customer interfacing teams to resolve formal merchant complaints and put in place a framework for continuous improvement of the formal merchant proposition.
• Work with internal stakeholders to monitor performance of existing products; cost effectiveness to drive healthy contributory margins and pricing to ensure product/service uptake and profitability.
• Utilize data driven approach to deliver product, sector and insights and short to medium term plans.
Qualifications
Education:
• Bachelor’s degree in business management, Information technology, Commerce or any other related fields.
• Proficient with MS applications especially Advanced excel, PowerPoint and any other tools for data visualization.
• Digital finance certification is an added advantage.
Experience:
• At least 5 years’ experience in sales, Marketing, Products Development, Customer experience related business or fintech.
• Previous experience in payment system organisation will be an added advantage.
• Demonstrated track record of execution and team supervision.
• Exposed and able to break down strategy into plans and specific activities for teams.
Training:
• Certification in digital money/digital finance
• Project management
• Advance excel and good analytical skills
Competencies:
• Sales & marketing skills
• Confident communicator
Behavioral Qualities:
• Highly driven and inclined to action
• Decisive
• Independent but a team player
• Customer oriented
• Good attitude and adaptable
• Attention to detail
• Alert to environment changes and trends
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
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