QSSU - LU- DED -Deputy Executive Director/Head of Programs job at Q-Sourcing

1.     PURPOSE:

The Deputy Executive Director will be responsible for successful design and implementation of all LABE programs as aligned to LABE strategic plan and purpose. S/he will provide strategic leadership, direction and management of the programs of LABE; including ensuring that each program has a strategy, an annual operating plan and quality program implementation according to the vision, mission, values, policies, protocols and standards.

She/he will provide technical guidance to managers and regional team leaders and oversee the Programme implementation teams.

2.     MAJOR RESPONSIBILITIES:

Summary of the responsibilities;

1.     Lead strategic program development, planning, management, and implementation in alignment with LABE’s monitoring and evaluation systems

2.     Ensure financial viability and sustainability of LABE’s programs through strategic partnerships, resource mobilization, and compliance with audit requirements

3.     Strengthen knowledge management, communication, and visibility of LABE and its programs

4.      Attract, build, and manage a motivated, competent, and results-oriented team for effective program delivery

5.     Oversee implementation of LABE’s institutional policies, including safeguarding and inclusion

Any other duties as may be assigned by the Executive Director

Details of the responsibilities;

Strategic and quality program development, planning, management and programs implementation with adherence to the monitoring system

• Develop a generic LABE Programme with key Programme areas aligned to the TOC and different donor strategic areas of focus.
• Ensure that each programme area develops high quality implementation strategy and annual operating plan relevant to the local context and organizational priorities.
• Oversee annual planning, quality implementation, monitoring and evaluation of the activities of each program area through support supervision and conforming to the set guidelines and operating plan.
• Ensure   proper   and   transparent     management    of   resources    and   establishment of reporting systems for the programs of LABE in accordance to the policy and procedures of the organization, government   and donors.

Strengthening of the organization’s Monitoring and Evaluation systems to ensure data-driven decision-making, programme learning, accountability, and demonstration of impact across all interventions.

·       Provide strategic leadership in the design and implementation of Monitoring and Evaluation systems aligned with organisational and donor priorities.

·       Ensure data quality and use by overseeing data collection, validation, analysis, and reporting to support evidence-based decision-making.

·       Promote learning and accountability through regular programme reviews, documentation of lessons learned, and integration of community feedback mechanisms.

·        Build capacity of staff in M&E practices through mentoring and training to strengthen data use and reporting across all programmes.

·        Lead evaluations and impact assessments to demonstrate programme effectiveness and inform strategic planning and resource mobilization.

·       Conduct periodic, in-depth observations of programme for their effective and timely execution and provide feedback to the programme teams as required

·       Provide regular reports to the ED, regarding specific programs, highlighting areas of excellence and areas of concern

·       Conduct Programme annual reviews and oversee the annual evaluation of programmes

• Prepare and submit standard monthly, quarterly and annual reports and other supporting documents to Executive director and other different stakeholders

Ensure financial viability of the programs, strategic partnerships and resource mobilization of LABE as well as compliance to the audit guidelines

• Support proposal writing, grants acquisition and management for the programs to ensure long term health of the portfolio and achievement of annual targets.
• Promote financial management and sustainability of the programs through effective budget administration and resource development.
• Ensure adequate systems are in place, followed and monitored, regarding program procurements, management and maintenance of project assets and inventories
• Ensure that programs comply with internal and external audit guidelines and reports

Boost knowledge management, communication and visibility through work with Communications team

·       Support the development of a brand and reputation of the programme of LABE among the stakeholders including the donors.

·       Ensure documentation and sharing of key insights: Regularly document programme outcomes, lessons learned, and success stories and make them accessible for internal learning and external communication.

·       Ensure the development and implementation of  strategic communication plans to highlight programme impact, sharing achievements with both internal and external audiences through reports, media, and digital platforms.

• Support communication team to ensure LABE visibility via media and digital channels such as newsletters, social media posts, blogs and updated website.
• Support the development of a brand and reputation of the programs of LABE among the key stakeholders including the donors

Attract, build and manage highly motivated, competent and result oriented staff and leaders for effective program delivery.

·       Support the Executive Director in directing and managing staffing in different units while focusing on developing individual capabilities appropriate to the strategic and operational needs of projects/programs.

·       Supervise staff and appraise their performance as scheduled

Manage and uphold the implementation of LABE policies including an effective safeguarding policy

• Ensure compliance to the LABE policies and procedures
• Establish a safeguarding culture across all the levels of the programmes by implementing the safeguarding   policy.   Act as a key source of support, guidance and expertise   on safeguarding for establishing   a safe working environment.
• Responsible to ensure team members are appropriately   trained, supported and have access to resources regarding issues that are identified and actioned in accordance   with the safeguarding policy and procedure.
• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Any other duties as may be assigned by the Executive Director

3.     Key Performance indicators

1. Develop LABE’s generic programme aligned to ToC and performance indicators.
2. All programs have and implement strategic plan and annual operation plan
3. High quality delivery of programs through achieving diverse program success indicators.
4. Effectively gathering intelligence and conducting regular analyses of the programs.
5. Aligning programmatic work to the strategies and priorities through effective change management, communication and information dissemination.
6. Funding opportunities created to initiate new projects in the programs; at least 60% success rate for the proposals submitted
7. Program expansion opportunities through effective collaboration.
8. Promoting LABE values
9. Develop and institutionalize LABE quality standard indicators for LABE Programme
10. 100% compliance to the performance management system, board timeline expectations and leave guidelines

4.     EXPERIENCE

7+ years of experience in strategic program/project development and management.

 Experience as Program Director/equivalent role in a renowned NGO is an added advantage.

5.      KNOWLEDGE, SKILLS & COMPETENCIES:

1. Professional knowledge in diverse development approaches
2. Demonstrable leadership, organizational, managerial and communication skills.
3. Show a high level of Integrity, innovativeness, effectiveness and inclusiveness
4. Ability to think strategically, digest and analyze complex information and present coherent work plans or implementation plans
5. Understanding of LABE core competencies so that program knowledge and skills can be transferred.
6. Diligence and ability to work independently as well as work in a team.
7. Ability to prioritize tasks and manage time efficiently.
8. Proven skills in networking, relationship building, innovativeness and self-management and emotional intelligence.
9. Excellent writing, facilitation, administrative, analytical and problem-solving skills.
10. Cultural sensitivity, Learning and Knowledge Sharing
11. Support supervision

1.      KNOWLEDGE, SKILLS & COMPETENCIES:

1. Professional knowledge in diverse development approaches
2. Demonstrable leadership, organizational, managerial and communication skills.
3. Show a high level of Integrity, innovativeness, effectiveness and inclusiveness
4. Ability to think strategically, digest and analyze complex information and present coherent work plans or implementation plans
5. Understanding of LABE core competencies so that program knowledge and skills can be transferred.
6. Diligence and ability to work independently as well as work in a team.
7. Ability to prioritize tasks and manage time efficiently.
8. Proven skills in networking, relationship building, innovativeness and self-management and emotional intelligence.
9. Excellent writing, facilitation, administrative, analytical and problem-solving skills.
10. Cultural sensitivity, Learning and Knowledge Sharing
11. Support supervision