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Manager, Branch job at Standard Bank
Posted by: great-volunteer
Posted date: 2025-Aug-24
Location: Uganda, Masaka
Manager, Branch 2025-08-23T13:37:36+00:00 Standard Bank https://cdn.ugashare.com/jsjobsdata/data/employer/comp_3909/logo/Standard%20Bank%20Group.png https://www.standardbank.com/ FULL_TIME Uganda Masaka 00256 Uganda Banking Management 2025-09-01T17:00:00+00:00 Uganda 8 Develop and execute on a business plan for the branch in line with the local market opportunity targeted toward mining identified ecosystems.Deliver a consistent high-quality service to all customers by effectively managing all available resources (employees, systems and processes).Accountable for the day-to-day management of all the branch operations - Drive a customer centric culture focused on providing a high-quality customer experience. Resolve customer queries and complaints within established timelines. Create a warm and welcoming environment in which customers feel valued and appreciated while visiting the Branch. Treat all customers fairly and in accordance with the financial consumer protection guidelines
- Build a strong network of relationships with key individuals in the Branch’s area of operation. Lead multi-functional customer visits in line with the Branch Local Market Initiative plans.
- Gain an understanding of the various business segments in the branch’s local market
- Prepare the branch’s business development plan in alignment with the identified opportunity in the local market and existing or new ecosystems
- Deliver financial targets and agree related sales activities in line with the Branch Local Markets Initiatives plan. Drive a sales culture that is informed by the prevailing customer needs and coach the team on workable solutions to respond to those needs.
- Proactively monitor that internal controls are effectively executed and maintained at acceptable levels in the branch to manage operational and compliance risks
Qualifications - Bachelor’s degree Business Administration, Commerce, Economics or business-related courses.
- Other certifications or professional memberships: ACCA
- A seasoned banker with at least three years or more branch banking experience (including income statement management and all aspects related to sales and service).
- Three years of experience in a management position leading a diverse team
Additional Information Technical Competencies: - Banking Process & Procedures
- Client Acceptance & Review
- Client Knowledge
- Processing
- Product Knowledge (Consumer Banking)
Behavioural Competencies: - Adopting Practical Approaches
- Convincing People
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Producing Output
- Understanding People
JOB-68a9c420ea326 Vacancy title:
Manager, Branch Jobs at:
Standard Bank Deadline of this Job:
Monday, September 1 2025 Duty Station:
Uganda | Masaka | Uganda Summary
Date Posted: Saturday, August 23 2025, Base Salary: Not Disclosed JOB DETAILS: Develop and execute on a business plan for the branch in line with the local market opportunity targeted toward mining identified ecosystems.Deliver a consistent high-quality service to all customers by effectively managing all available resources (employees, systems and processes).Accountable for the day-to-day management of all the branch operations - Drive a customer centric culture focused on providing a high-quality customer experience. Resolve customer queries and complaints within established timelines. Create a warm and welcoming environment in which customers feel valued and appreciated while visiting the Branch. Treat all customers fairly and in accordance with the financial consumer protection guidelines
- Build a strong network of relationships with key individuals in the Branch’s area of operation. Lead multi-functional customer visits in line with the Branch Local Market Initiative plans.
- Gain an understanding of the various business segments in the branch’s local market
- Prepare the branch’s business development plan in alignment with the identified opportunity in the local market and existing or new ecosystems
- Deliver financial targets and agree related sales activities in line with the Branch Local Markets Initiatives plan. Drive a sales culture that is informed by the prevailing customer needs and coach the team on workable solutions to respond to those needs.
- Proactively monitor that internal controls are effectively executed and maintained at acceptable levels in the branch to manage operational and compliance risks
Qualifications - Bachelor’s degree Business Administration, Commerce, Economics or business-related courses.
- Other certifications or professional memberships: ACCA
- A seasoned banker with at least three years or more branch banking experience (including income statement management and all aspects related to sales and service).
- Three years of experience in a management position leading a diverse team
Additional Information Technical Competencies: - Banking Process & Procedures
- Client Acceptance & Review
- Client Knowledge
- Processing
- Product Knowledge (Consumer Banking)
Behavioural Competencies: - Adopting Practical Approaches
- Convincing People
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Producing Output
- Understanding People
Work Hours: 8 Experience in Months: 36 Level of Education: bachelor degree Job application procedure Interested in applying for this job? Click here to submit your application now
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