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Head of Technical job at EBC Advisory Consulting Outsourcing
Posted by: great-volunteer
Posted date: 2025-Aug-06
Location: Uganda, Kampala
Head of Technical 2025-08-06T02:26:03+00:00 EBC Advisory Consulting Outsourcing https://cdn.ugashare.com/jsjobsdata/data/employer/comp_4385/logo/EBC%20Advisory%20Consulting%20Outsourcing.png https://welcometoebc.com/ FULL_TIME Uganda Kampala 00256 Uganda Consulting Science & Engineering 2025-08-15T17:00:00+00:00 Uganda 8 The Head of Technical Department is responsible for leading the design, deployment, maintenance, and optimization of all technical infrastructure and network systems. This role ensures high availability, reliability, and performance of services across all B2B and B2C platforms, while driving innovation, operational excellence, and compliance with regulatory standards No. of Vacancies 1 Specific Skills - Strong leadership and team-building abilities
- High problem-solving and decision-making capacity
- Excellent project management and documentation skills
- Strong communication, interpersonal, and stakeholder management skills
- Ability to work under pressure and handle technical crises effectively
- Strategic and technical planning skills
Responsible For - Oversee planning, deployment, and maintenance of core and access network infrastructure (fiber, wireless, IP, data centers).
- Ensure network uptime, scalability, and fault tolerance in line with SLA commitments.
- Lead upgrades and expansion to support business growth and regional coverage.
- Develop and execute technical strategies aligned with the company’s vision and digital roadmap.
- Evaluate and implement emerging technologies to improve performance and competitiveness.
- Ensure technical readiness and support for new product launches and service activations.
- Resolve complex escalations related to connectivity, latency, or outages.
- Manage, coach, and mentor a cross-functional technical team across different geographies.
- Establish KPIs for technical team performance, service response, and problem resolution.
- Ensure adherence to UCC, NITA-U, and international standards for network operations and security.
- Manage vendor relationships, SLAs, and technical procurement processes.
- Work closely with product, commercial, and operations teams to align infrastructure with market demand.
Job Nature Full Time Educational Requirements - Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or related field (Master’s degree preferred).
- Professional certifications (e.g., Cisco CCNP/CCIE, Juniper, Huawei, PMP, ITIL) are an advantage.
- Minimum 8–10 years of experience in technical and network roles within ISP, telecom, Fintech industries.
- At least 3 years in a leadership or head of department position.
- Proven experience in fiber network design, IP/MPLS, core routing, wireless technologies, and network security.
- Strong understanding of regulatory and technical compliance in Uganda and regional markets.
JOB-6892bd3b4b8f2 Vacancy title:
Head of Technical Jobs at:
EBC Advisory Consulting Outsourcing Deadline of this Job:
Friday, August 15 2025 Duty Station:
Uganda | Kampala | Uganda Summary
Date Posted: Wednesday, August 6 2025, Base Salary: Not Disclosed JOB DETAILS: The Head of Technical Department is responsible for leading the design, deployment, maintenance, and optimization of all technical infrastructure and network systems. This role ensures high availability, reliability, and performance of services across all B2B and B2C platforms, while driving innovation, operational excellence, and compliance with regulatory standards No. of Vacancies 1 Specific Skills - Strong leadership and team-building abilities
- High problem-solving and decision-making capacity
- Excellent project management and documentation skills
- Strong communication, interpersonal, and stakeholder management skills
- Ability to work under pressure and handle technical crises effectively
- Strategic and technical planning skills
Responsible For - Oversee planning, deployment, and maintenance of core and access network infrastructure (fiber, wireless, IP, data centers).
- Ensure network uptime, scalability, and fault tolerance in line with SLA commitments.
- Lead upgrades and expansion to support business growth and regional coverage.
- Develop and execute technical strategies aligned with the company’s vision and digital roadmap.
- Evaluate and implement emerging technologies to improve performance and competitiveness.
- Ensure technical readiness and support for new product launches and service activations.
- Resolve complex escalations related to connectivity, latency, or outages.
- Manage, coach, and mentor a cross-functional technical team across different geographies.
- Establish KPIs for technical team performance, service response, and problem resolution.
- Ensure adherence to UCC, NITA-U, and international standards for network operations and security.
- Manage vendor relationships, SLAs, and technical procurement processes.
- Work closely with product, commercial, and operations teams to align infrastructure with market demand.
Job Nature Full Time Educational Requirements - Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or related field (Master’s degree preferred).
- Professional certifications (e.g., Cisco CCNP/CCIE, Juniper, Huawei, PMP, ITIL) are an advantage.
- Minimum 8–10 years of experience in technical and network roles within ISP, telecom, Fintech industries.
- At least 3 years in a leadership or head of department position.
- Proven experience in fiber network design, IP/MPLS, core routing, wireless technologies, and network security.
- Strong understanding of regulatory and technical compliance in Uganda and regional markets.
Work Hours: 8 Experience in Months: 36 Level of Education: bachelor degree Job application procedure Interested in applying for this job? Click here to submit your application now
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