|
Head KYC job at Airtel
Posted by: great-volunteer
Posted date: 2025-Aug-26
Location: uganda, Kampala, Uganda
Head KYC 2025-08-25T18:23:03+00:00 Airtel https://cdn.ugashare.com/jsjobsdata/data/employer/comp_1724/logo/Airtel%20Uganda.png https://www.airtel.co.ug/ FULL_TIME uganda Kampala 00256 Uganda Telecommunications Admin & Office 2025-08-29T17:00:00+00:00 Uganda 8 Responsible for ensuring Know your Customer (KYC) and sim swap compliance of the overall active base as per regulator guidelines for all prepaid, postpaid, Merchants and Agents. - Drive overall KYC and simswap compliance.
- Ensure partner alignment to gross adds and simswap KYC compliance.
- Steer Airtel Money gross adds compliance.
- Minimize and prevent fraud and misuse of data.
- Ensure activation of all simcards within Service Level Agreement.
- Timely customer feedback following KYC compliant resolution.
- Drive KYC war room discussions to support field teams.
- Closure of internal & external process audit observations on KYC compliance.
- Adhere to KYC process and UCC policy guidelines.
- Recommend and raise change requests for process improvements and gaps closure.
- UAT Testing pre and post deployment of new changes.
- Review and approve partner billing.
Qualifications - Bachelor’s degree in business administration or any related field.
- At least 5 years of experience in customer service and compliance environment.
- Experience of Telecommunications Industry or FMCG environment is an added advantage.
- Ability to build & manage processes.
- Good Collaborator and Coordinator.
- High Integrity.
- Visibly a hard worker.
- Ability to deliver through teams.
- Ability to analyze numbers and take corrective action.
- Personal initiative and ability to work independently .
- A high degree of integrity and ability to deal with confidential information is required.
- Ability to quickly react to the ever-changing environment.
- Attention to detail.
- Self-motivated, enthusiastic, energetic.
- Able to operate in a performance driven team.
- Ability to work under pressure and odd hours.
- Excel proficiency.
Qualifications Bachelor’s degree in business administration or any related field. At least 5 years of experience in customer service and compliance environment. Experience of Telecommunications Industry or FMCG environment is an added advantage. Ability to build & manage processes. Good Collaborator and Coordinator. High Integrity. Visibly a hard worker. Ability to deliver through teams. Ability to analyze numbers and take corrective action. Personal initiative and ability to work independently . A high degree of integrity and ability to deal with confidential information is required. Ability to quickly react to the ever-changing environment. Attention to detail. Self-motivated, enthusiastic, energetic. Able to operate in a performance driven team. Ability to work under pressure and odd hours. Excel proficiency. JOB-68acaa07c5d42 Vacancy title:
Head KYC Jobs at:
Airtel Deadline of this Job:
Friday, August 29 2025 Duty Station:
uganda | Kampala | Uganda Summary
Date Posted: Monday, August 25 2025, Base Salary: Not Disclosed JOB DETAILS: Responsible for ensuring Know your Customer (KYC) and sim swap compliance of the overall active base as per regulator guidelines for all prepaid, postpaid, Merchants and Agents. - Drive overall KYC and simswap compliance.
- Ensure partner alignment to gross adds and simswap KYC compliance.
- Steer Airtel Money gross adds compliance.
- Minimize and prevent fraud and misuse of data.
- Ensure activation of all simcards within Service Level Agreement.
- Timely customer feedback following KYC compliant resolution.
- Drive KYC war room discussions to support field teams.
- Closure of internal & external process audit observations on KYC compliance.
- Adhere to KYC process and UCC policy guidelines.
- Recommend and raise change requests for process improvements and gaps closure.
- UAT Testing pre and post deployment of new changes.
- Review and approve partner billing.
Qualifications - Bachelor’s degree in business administration or any related field.
- At least 5 years of experience in customer service and compliance environment.
- Experience of Telecommunications Industry or FMCG environment is an added advantage.
- Ability to build & manage processes.
- Good Collaborator and Coordinator.
- High Integrity.
- Visibly a hard worker.
- Ability to deliver through teams.
- Ability to analyze numbers and take corrective action.
- Personal initiative and ability to work independently .
- A high degree of integrity and ability to deal with confidential information is required.
- Ability to quickly react to the ever-changing environment.
- Attention to detail.
- Self-motivated, enthusiastic, energetic.
- Able to operate in a performance driven team.
- Ability to work under pressure and odd hours.
- Excel proficiency.
Work Hours: 8 Experience in Months: 60 Level of Education: bachelor degree Job application procedure
|