Direct Sales Executive job at Faibanet
Posted by: great-volunteer
Posted date: 2025-Aug-14
Location: Uganda, Kampala
Direct Sales Executive 2025-08-13T11:40:13+00:00 Faibanet https://cdn.ugashare.com/jsjobsdata/data/employer/comp_11941/logo/fai.png https://faibanet.co.ug/ FULL_TIME Uganda Kampala 00256 Uganda Professional Services Sales & Retail 2025-08-27T17:00:00+00:00 Uganda 8 Expected Start Date: ASAP About Faibanet: Faibanet Uganda is a well-established provider of internet and connectivity services in Uganda. With a robust infrastructure and a broad range of service offerings, the Faibanet has built a reputation for delivering fast and dependable internet connections to homes and businesses. Faibanet is seeking a team of young, energetic and ambitious ladies and gentlemen to be part of the commercial team. Job Overview: As a Fiber Direct Sales Agent, your role is to promote and sell Fiber-optic internet services to residential and business customers. Key Responsibilities: Sales Performance and Reporting: - Meet or exceed sales targets and quotas set by the company.
- Track and report on sales activities, pipeline status, and progress towards goals to the sales management team.
- Analyze sales data, market trends, and competitor activities to identify opportunities and make data-driven recommendations.
Lead Generation and Targets: - Identify and target potential residential customers within designated areas for FTTH services.
- Conduct market research and utilize various lead generation methods, including door-to-door canvassing, referrals, and community events.
- Collaborate with marketing teams to leverage inbound leads and marketing campaigns for lead generation.
Sales Presentations and Consultative Selling: - Conduct effective sales presentations and consultations to educate potential customers about the benefits and advantages of FTTH services.
- Explain technical aspects of Fiber-optic internet and address customer questions or concerns.
- Understand customers' internet usage requirements and tailor solutions to meet their specific needs.
Sales Cycle Management: - Collaborate with installation teams to ensure a smooth customer onboarding process and timely service activation.
- Maintain accurate and up-to-date records of sales activities, customer interactions, and opportunities in CRM systems.
Relationship Building and Customer Service: - Cultivate strong relationships with customers by providing exceptional customer service, addressing inquiries, and maintaining regular communication.
- Conduct follow-up activities to ensure customer satisfaction after service activation.
- Identify opportunities for upselling, such as additional services or higher-speed plans, to existing customers.
Qualifications and Skills - Proven experience in direct sales, preferably in the telecommunications or internet service provider industry.
- High school diploma or equivalent education required; a degree in business, marketing, or a related field is a plus.
- Excellent communication and interpersonal skills to effectively engage and build rapport with potential customers.
- Strong negotiation and persuasion abilities to close sales deals and overcome objections.
- Results-driven mindset with a track record of meeting and exceeding sales targets. ⢠Self-motivated and proactive with the ability to work independently and prioritize tasks effectively.
- Proficiency in using CRM software and other sales tools for lead management and reporting.
- Familiarity with fiber-optic internet services and technology, including knowledge of its benefits and advantages.
- Knowledge of the local market and understanding of customer preferences and demographics.
- Strong problem-solving skills and the ability to understand customer requirements and provide tailored solutions.
JOB-689c799d37244 Vacancy title: Direct Sales Executive Jobs at: Faibanet Deadline of this Job: Wednesday, August 27 2025 Duty Station: Uganda | Kampala | Uganda Summary Date Posted: Wednesday, August 13 2025, Base Salary: Not Disclosed JOB DETAILS: Expected Start Date: ASAP About Faibanet: Faibanet Uganda is a well-established provider of internet and connectivity services in Uganda. With a robust infrastructure and a broad range of service offerings, the Faibanet has built a reputation for delivering fast and dependable internet connections to homes and businesses. Faibanet is seeking a team of young, energetic and ambitious ladies and gentlemen to be part of the commercial team. Job Overview: As a Fiber Direct Sales Agent, your role is to promote and sell Fiber-optic internet services to residential and business customers. Key Responsibilities: Sales Performance and Reporting: - Meet or exceed sales targets and quotas set by the company.
- Track and report on sales activities, pipeline status, and progress towards goals to the sales management team.
- Analyze sales data, market trends, and competitor activities to identify opportunities and make data-driven recommendations.
Lead Generation and Targets: - Identify and target potential residential customers within designated areas for FTTH services.
- Conduct market research and utilize various lead generation methods, including door-to-door canvassing, referrals, and community events.
- Collaborate with marketing teams to leverage inbound leads and marketing campaigns for lead generation.
Sales Presentations and Consultative Selling: - Conduct effective sales presentations and consultations to educate potential customers about the benefits and advantages of FTTH services.
- Explain technical aspects of Fiber-optic internet and address customer questions or concerns.
- Understand customers' internet usage requirements and tailor solutions to meet their specific needs.
Sales Cycle Management: - Collaborate with installation teams to ensure a smooth customer onboarding process and timely service activation.
- Maintain accurate and up-to-date records of sales activities, customer interactions, and opportunities in CRM systems.
Relationship Building and Customer Service: - Cultivate strong relationships with customers by providing exceptional customer service, addressing inquiries, and maintaining regular communication.
- Conduct follow-up activities to ensure customer satisfaction after service activation.
- Identify opportunities for upselling, such as additional services or higher-speed plans, to existing customers.
Qualifications and Skills - Proven experience in direct sales, preferably in the telecommunications or internet service provider industry.
- High school diploma or equivalent education required; a degree in business, marketing, or a related field is a plus.
- Excellent communication and interpersonal skills to effectively engage and build rapport with potential customers.
- Strong negotiation and persuasion abilities to close sales deals and overcome objections.
- Results-driven mindset with a track record of meeting and exceeding sales targets. ⢠Self-motivated and proactive with the ability to work independently and prioritize tasks effectively.
- Proficiency in using CRM software and other sales tools for lead management and reporting.
- Familiarity with fiber-optic internet services and technology, including knowledge of its benefits and advantages.
- Knowledge of the local market and understanding of customer preferences and demographics.
- Strong problem-solving skills and the ability to understand customer requirements and provide tailored solutions.
Work Hours: 8 Experience in Months: 12 Level of Education: bachelor degree Job application procedure Interested candidates are encouraged to click this link to apply. We are reviewing applications on a rolling basis.
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