Transport Analyst job at Q-Sourcing Limited
Posted by: ugashare-Volunteer
Posted date: 2024-May-22
Location: Kampala
Vacancy title: Transport Analyst [ Type: FULL TIME , Industry: Consulting , Category: Transportation & Logistics ] Jobs at: Q-Sourcing Limited
Deadline of this Job: Monday, June 03 2024 Duty Station: Within Uganda , Kampala, East Africa Summary Date Posted: Tuesday, May 21 2024, Base Salary: Not Disclosed Similar Jobs in Uganda Learn more about Q-Sourcing Limited Q-Sourcing Limited jobs in Uganda
JOB DETAILS: Job Summary: The Transport Analyst will be reporting to the System Analyst, supporting the attainment of our client’s strategy by handling all duties and responsibilities included. DUTIES & RESPONSIBILITIES: Data Mining • Acquiring raw data from tracking systems. • Interacting with clients to verify report needs. Data Analysis • Inspecting and identifying data errors. • Transforming data. • Operate a 24/7 help desk ticketing system, logging all customer issues. • Modelling tables, roots, graphs and trends. • Cleaning and correcting errors. Customer Service • Proactively check that all fault alerts are up to date and customers are receiving them. • Make a fault-alerting schedule. • Set spot checks. • Schedule updates & test monthly. • Geo-fence all border districts and create entry alerts • Schedule border district entry alerts. • Save & geo-fence POIs of client site in wiatag accounts, for CSO directions, to reduce MTTR. • Schedule preventive maintenance for customers with FLS & Dashcam. • Test Email/SMS/ WA alerts once a month, to ensure they work. Report Presentation. • Data visualization. • Making reports in word, Power point and excel, power -BI • Prepare analyzed report Reporting System Errors. • Analyzing the last valid point for all fleet on the tracking systems. • Prepare Monthly Data analyst report. • Fuel reporting • Checking that units and sensors are constantly reporting in real time. Other responsibilities • Manage and enforce company customer service policy. • Enforce Incident Management Process and Problem Management Process • Managing driver database • Routine Odometer synchronization • Analyzing fuel drops. • KYC – Know Your Customer to understand their needs so to customize client account appropriately. • After Sales Services & Customer Service. • Repeat Sales, Upsells & Cross sells. • User Training & Troubleshooting. • Any other duties as assigned to you by the supervisor and or top Management. EXPERIENCE AND QUALIFICATIONS: Mandatory Requirements • Degree in Transport and Logistics Management Technology Skills • Programming languages such as Python, SQL, and R • Data mining • Microsoft Excel • Knowledge of data visualization tools • Google Analytics • Knowledge of artificial intelligence for analytics • Power -BI • Data modeling • Extraction, transformation, and loading Added Advantage • Math (statistics and probability) • Problem solving and troubleshooting. • Pattern and trend identification. • Data mining and data QA. • Microsoft Excel. • Good communication Skills • Good attitude • Good customer care • Attention to Detail
Job Experience: No Requirements Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree Job application procedure
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