Training Assistant job at United Nations Regional Service Center Entebbe

About Organisation:

The Regional Service Centre Entebbe (RSCE) is a prominent shared service hub operated by the United Nations (UN) in Entebbe, Uganda. It serves as a vital administrative, logistics, and technology backbone for UN field operations and peace missions across Africa and other global regions.

Key Duties and Responsibilities:

The training assistant will carry out the following duties:

• Contributes to the development, delivery, and evaluation of training and staff development programmes for uniformed personnel, civilian personnel, and field mission staff.
• These programmes encompass a range of activities including inter alia, technical, and substantive training, safety, and security, including training, leadership and management, communication skills and planning.
• Supports the designing of specific training catalogues to meet unique programme operational requirements and staff development need as well as systems or methods to disseminate information to mission staff on training and development opportunities.
• Supports in organizing, and scheduling training, workshops, briefings, and refresher courses at RSCE and other locations as required for the academy and client missions.
• Prepares training reports for the unit head.
• Evaluate, review and update training material land instructor’s notes.
• Ensures required equipment is available and ready for use for training facility.
• Provides general assistance across the various fields of ICT support services in the mission.
• Coordinates and organizes specialized training programmes with the various functional and substantive areas, that meet cross-cutting training needs such as ICT, gender, etc., as applicable.
• Provides administrative and logistical support to the planning and delivery of a variety of training and learning activities for staff and managers at UNCAP level.
• In charge of e-learning portal for the academy which includes review and processes enrolment of staff in training and learning initiatives through learning management systems and/or automated applications.
• Advises clients on the availability of learning activities and procedures at UNCAP level
• Collects, collates, and maintains statistical data training activities, particularly through automated systems and applications.
• Undertakes research on a range of training-related issues and assists in the monitoring of training and preparation of notes/reports.
• Liaise with military and UN police training officers to ensure that integrated training is developed and delivered to meet cross-cutting needs.
• Prepares written responses to queries concerning training-related matters.
• Acts as the liaison between client missions and the Academy and performs other duties as required.

Qualifications, Skills and Experience:

• High School Diploma or equivalent is required.
• Job – Specific Qualification: A technical or vocational qualification in ICT, Training, logistics, or other related field is desirable.
• A minimum of seven (7) years of progressively responsible work experience in programme management, administration or related area is required.
• The minimum years of relevant experience is reduced to five (5) for candidates who possess a first level degree or higher.
• Experience collaborating with partners on operational support issues in or with an international organization or similar setup is required.
• Proficiency in Microsoft office suite and Power BI is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable.

Competencies

Professionalism: Knowledge of policies, practices, and regulations on management of supplies, purchasing and logistics and ability to apply them in an organizational environment. Ability to maintain accurate records and prepare reports on a wide variety of data. Knowledge of the Organization’s financial rules and regulations, as well as budgetary, administrative procedures, policies and directives, with respect to specialized tasks in supply management, logistics and transport operations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

• Contributes to the development, delivery, and evaluation of training and staff development programmes for uniformed personnel, civilian personnel, and field mission staff.
• These programmes encompass a range of activities including inter alia, technical, and substantive training, safety, and security, including training, leadership and management, communication skills and planning.
• Supports the designing of specific training catalogues to meet unique programme operational requirements and staff development need as well as systems or methods to disseminate information to mission staff on training and development opportunities.
• Supports in organizing, and scheduling training, workshops, briefings, and refresher courses at RSCE and other locations as required for the academy and client missions.
• Prepares training reports for the unit head.
• Evaluate, review and update training material land instructor’s notes.
• Ensures required equipment is available and ready for use for training facility.
• Provides general assistance across the various fields of ICT support services in the mission.
• Coordinates and organizes specialized training programmes with the various functional and substantive areas, that meet cross-cutting training needs such as ICT, gender, etc., as applicable.
• Provides administrative and logistical support to the planning and delivery of a variety of training and learning activities for staff and managers at UNCAP level.
• In charge of e-learning portal for the academy which includes review and processes enrolment of staff in training and learning initiatives through learning management systems and/or automated applications.
• Advises clients on the availability of learning activities and procedures at UNCAP level
• Collects, collates, and maintains statistical data training activities, particularly through automated systems and applications.
• Undertakes research on a range of training-related issues and assists in the monitoring of training and preparation of notes/reports.
• Liaise with military and UN police training officers to ensure that integrated training is developed and delivered to meet cross-cutting needs.
• Prepares written responses to queries concerning training-related matters.
• Acts as the liaison between client missions and the Academy and performs other duties as required.

• Proficiency in Microsoft office suite
• Proficiency in Power BI
• Ability to maintain accurate records and prepare reports
• Knowledge of the Organization’s financial rules and regulations, as well as budgetary, administrative procedures, policies and directives, with respect to specialized tasks in supply management, logistics and transport operations.
• Ability to apply policies, practices, and regulations on management of supplies, purchasing and logistics in an organizational environment.

• High School Diploma or equivalent is required.
• A technical or vocational qualification in ICT, Training, logistics, or other related field is desirable.
• A minimum of seven (7) years of progressively responsible work experience in programme management, administration or related area is required.
• The minimum years of relevant experience is reduced to five (5) for candidates who possess a first level degree or higher.
• Experience collaborating with partners on operational support issues in or with an international organization or similar setup is required.