Tele Caller job at Ramex Petroleum

WE ARE HIRING

TELE CALLER FOR LIQUEFIED PETROLEUM GAS

REQUIREMENT:

Responsibilities:

• Reach out to prospective or existing clients and handle incoming customer inquiries
• Persuade potential customers to purchase
• Answer questions regarding pricing, product features, and company policies while troubleshooting client concerns
• Record details of all conversations and update customer information in the CRM (Customer Relationship Management) system.
• Consistently meet daily, weekly, or monthly call quotas and performance metrics
• Gather customer feedback and communicate it to relevant departments to help improve services.

Qualifications:

• degree in relevant field
• familiarity with CRM
• Patience, resilience to handle rejection, and the pressure environment.
• Fluent communication skills in English and local language.

• Reach out to prospective or existing clients and handle incoming customer inquiries
• Persuade potential customers to purchase
• Answer questions regarding pricing, product features, and company policies while troubleshooting client concerns
• Record details of all conversations and update customer information in the CRM (Customer Relationship Management) system.
• Consistently meet daily, weekly, or monthly call quotas and performance metrics
• Gather customer feedback and communicate it to relevant departments to help improve services.

• Familiarity with CRM
• Patience
• Resilience to handle rejection
• Ability to work under pressure
• Fluent communication skills in English and local language

• Degree in a relevant field