Technicians O&M job at Uganda Electricity Distribution Company Limited (UEDCL)

Background

The Uganda Electricity Distribution Company Limited (UEDCL) is a limited liability company incorporated in Uganda under the Companies Act. UEDCL owns the 33KV and below voltage electricity distribution networks. The company sales and distributes electricity in Uganda as per ERA License issued on 31 December 2024 covering over 135 political districts, operates a modern pole plant at Lugogo, and executes key rural electrification schemes on behalf of the Government of Uganda.

Job Purpose

To ensure the efficient operation, maintenance, and repair of electricity distribution systems to guarantee reliable power delivery. The Technician - O&M is responsible for performing routine inspections, troubleshooting faults, and executing repairs in compliance with safety standards and company procedures.

Impact

The role holder contributes significantly to maintaining network reliability, minimizing downtime, and enhancing customer satisfaction by ensuring the electricity distribution infrastructure operates efficiently.

Key Result Areas

Routine Maintenance

Perform regular inspections and preventive maintenance of electrical equipment and distribution lines.

Identify potential issues and take corrective actions to prevent system failures.

Fault Diagnosis and Repair

Troubleshoot faults in the distribution network and implement timely repairs.

Document faults and repair activities for future reference and analysis.

Operational Support

Support operations by monitoring system performance and responding to network incidents.

Assist in switching operations and system restorations during outages.

Compliance and Safety

Adhere to all safety protocols and industry standards during maintenance and repair activities.

Conduct job hazard assessments and ensure the use of appropriate personal protective equipment (PPE).

Record Keeping

Maintain accurate records of maintenance activities, fault reports, and inventory usage.

Update maintenance logs and provide periodic reports to supervisors.

Stakeholder Engagement

Communicate effectively with supervisors, team members, and customers during maintenance and repair operations.

Address customer complaints related to network issues promptly and professionally.

Tools and Equipment Management

Ensure proper use, care, and maintenance of tools and equipment.

Report damaged or malfunctioning equipment for repair or replacement.

Emergency Response

Participate in emergency response teams to restore services during natural disasters or major outages.

Be available for on-call duties and rapid response to urgent network issues.

Continuous Improvement

Identify opportunities to improve maintenance practices and propose solutions.

Participate in training programs to enhance technical skills and knowledge.

Other Duties

Perform other tasks as assigned by the Operations or Maintenance Manager.

Expected Output

Reliable and well-maintained electricity distribution systems.

Prompt and effective fault diagnosis and repairs.

Compliance with safety standards and regulations.

Accurate maintenance records and reports.

Enhanced customer satisfaction through timely response to complaints and network issues.

Person Specifications

Academic Qualifications

Diploma or equivalent qualification in Electrical Engineering, Power Engineering, or a related field.

Experience

At least 1 years of hands-on experience in operations and maintenance within the electricity distribution sector.

Competencies

Competencies

Strong understanding of electricity distribution systems and equipment.

Proficiency in using diagnostic tools and maintenance equipment.

Knowledge of safety protocols and regulations in the electricity sector.

Strong problem- solving and analytical skills.

Excellent communication and teamwork abilities.

Ability to work in high- pressure situations and meet deadlines.

Working Environment

Working Environment

Field- based role involving regular inspections and repairs of distribution infrastructure.

Exposure to varying weather conditions and potential hazards associated with electrical systems.

Rotational on- call duties to respond to emergencies and outages.

• Perform regular inspections and preventive maintenance of electrical equipment and distribution lines.
• Identify potential issues and take corrective actions to prevent system failures.
• Troubleshoot faults in the distribution network and implement timely repairs.
• Document faults and repair activities for future reference and analysis.
• Support operations by monitoring system performance and responding to network incidents.
• Assist in switching operations and system restorations during outages.
• Adhere to all safety protocols and industry standards during maintenance and repair activities.
• Conduct job hazard assessments and ensure the use of appropriate personal protective equipment (PPE).
• Maintain accurate records of maintenance activities, fault reports, and inventory usage.
• Update maintenance logs and provide periodic reports to supervisors.
• Communicate effectively with supervisors, team members, and customers during maintenance and repair operations.
• Address customer complaints related to network issues promptly and professionally.
• Ensure proper use, care, and maintenance of tools and equipment.
• Report damaged or malfunctioning equipment for repair or replacement.
• Participate in emergency response teams to restore services during natural disasters or major outages.
• Be available for on-call duties and rapid response to urgent network issues.
• Identify opportunities to improve maintenance practices and propose solutions.
• Participate in training programs to enhance technical skills and knowledge.
• Perform other tasks as assigned by the Operations or Maintenance Manager.

• Strong understanding of electricity distribution systems and equipment.
• Proficiency in using diagnostic tools and maintenance equipment.
• Knowledge of safety protocols and regulations in the electricity sector.
• Strong problem- solving and analytical skills.
• Excellent communication and teamwork abilities.
• Ability to work in high- pressure situations and meet deadlines.

• Diploma or equivalent qualification in Electrical Engineering, Power Engineering, or a related field.