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Service Coordinator- Equipment job at CFAO Mobility
Posted by: great-volunteer
Posted date: 2026-Jun-09
Location: Kampala
Service Coordinator- Equipment 2026-06-08T09:36:30+00:00 CFAO Mobility https://cdn.ugashare.com/jsjobsdata/data/employer/comp_11602/logo/cfao.jpg https://www.cfaogroup.com/ FULL_TIME Kampala Kampala 00256 Uganda Transportation, Distribution, and Logistics Admin & Office, Business Operations, Customer Service, Installation, Maintenance & Repair, Transportation & Logistics 2026-06-14T17:00:00+00:00 8 Description CFAO Mobility is hiring a Service Coordinator- Equipment responsible for coordinating the activities of the service department to ensure efficient operation, customer satisfaction and profitability of the assigned service department Profil request: Responsibilities: - Coordinate and monitor the service reception to maintain set performance levels ensuring customer satisfaction and achievement of business objectives.
- Provide all customers with clarity on technical and product specific information as well as detailed explanations on all works completed by service department
- Develop and ensure strict adherence to SOPs for all applicable service processes.
- Coordinate and control consumables ordering, issuance and stock holding
- Motivate, monitor and supervise technician performance and utilization to maximize service profitability
- Monitor customer satisfaction reports and develop service offers by targeting new customers and fleet companies and submit reports to the management
Knowledge and Skills: - Bachelor’s degree in engineering or related field
- 5 years’ experience in service operations with 2 years at supervisory level
- Experience in trucks service operations
- Product and general automotive business knowledge with previous automotive trade experience
- Leadership skills
- Planning and organizing skills
- Driving license for passenger, truck and forklift
- Coordinate and monitor the service reception to maintain set performance levels ensuring customer satisfaction and achievement of business objectives.
- Provide all customers with clarity on technical and product specific information as well as detailed explanations on all works completed by service department
- Develop and ensure strict adherence to SOPs for all applicable service processes.
- Coordinate and control consumables ordering, issuance and stock holding
- Motivate, monitor and supervise technician performance and utilization to maximize service profitability
- Monitor customer satisfaction reports and develop service offers by targeting new customers and fleet companies and submit reports to the management
- Leadership skills
- Planning and organizing skills
- Driving license for passenger, truck and forklift
- Bachelor’s degree in engineering or related field
- 5 years’ experience in service operations with 2 years at supervisory level
- Experience in trucks service operations
- Product and general automotive business knowledge with previous automotive trade experience
JOB-6a268d1ee4b00 Vacancy title:
Service Coordinator- Equipment Jobs at:
CFAO Mobility Deadline of this Job:
Sunday, June 14 2026 Duty Station:
Kampala | Kampala Summary
Date Posted: Monday, June 8 2026, Base Salary: Not Disclosed JOB DETAILS:
Description CFAO Mobility is hiring a Service Coordinator- Equipment responsible for coordinating the activities of the service department to ensure efficient operation, customer satisfaction and profitability of the assigned service department Profil request: Responsibilities: - Coordinate and monitor the service reception to maintain set performance levels ensuring customer satisfaction and achievement of business objectives.
- Provide all customers with clarity on technical and product specific information as well as detailed explanations on all works completed by service department
- Develop and ensure strict adherence to SOPs for all applicable service processes.
- Coordinate and control consumables ordering, issuance and stock holding
- Motivate, monitor and supervise technician performance and utilization to maximize service profitability
- Monitor customer satisfaction reports and develop service offers by targeting new customers and fleet companies and submit reports to the management
Knowledge and Skills: - Bachelor’s degree in engineering or related field
- 5 years’ experience in service operations with 2 years at supervisory level
- Experience in trucks service operations
- Product and general automotive business knowledge with previous automotive trade experience
- Leadership skills
- Planning and organizing skills
- Driving license for passenger, truck and forklift
Work Hours: 8 Experience in Months: 60 Level of Education: bachelor degree Job application procedure
Application Link:Click Here to Apply Now
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