Senior Specialist – Security Presales job at MTN-Uganda

 

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Responsibilities or duties

Main Purpose:

Responsible for the architecture of Security solutions for existing and prospective customers, working closely with Senior stakeholders in the customer and various Leadership team and Executives within MTN, including Commercial, Product and Delivery teams throughout the sales cycle, to ensure that proposed technical solutions address the customer’s needs. The solution sets will span across the capabilities of MTN and its partners.

Main Job Functions:

• Translate the customer requirements into working solutions
• Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximise the return on technology investment.
• Present business cases to Senior Management for approval, funding and prioritization.
• Ensure Proposed customer Solutions are deliverable within customer timelines, customer budgets and relevant governance according to process and procedures.
• Work closely with cross functional team members to deliver the solution for the customer implemented in the most efficient and cost-effective manner while ensuring the solution is complete, operable, conforms to business processes and meets the business needs with the agreed quality of service.
• Maintain current OEM certifications and where required obtain new certifications as an when required
• Contribute to the development, review and analysis of the Security Products and Services roadmaps to ensure alignment with client requirements.
• Provide pre-sales technical support and expertise in response to client requirements, by examining client infrastructure, architecture, system capabilities and business challenges.
• Own the proposed Security solution and transition the implementation to the Delivery team
• Proactively engage customers to provide update on the latest security trends, changes in the threat landscape, and new product and services offerings.
• Provide input into the account management plans and go-to-market plays for key identified clients across segments and regions.
• Build and maintain continuous technical relationships within corporate customers and partners to ensure high levels of satisfaction

Qualifications or requirements (e.g., education, skills)

KEY PERFORMANCE INDICATORS (SMART)

• Effective Security presales and customer success strategies to ensure relevance of the company's value proposition in the Enterprise marketplace
• Responsible for cross functional team collaboration to define, deliver and support the design and development of Security technology solutions that are fit for purpose
• Accountable for Security solution uptake, performance monitoring and lifecycle management balancing Revenue optimization, Customer retention and Network Utilization

Experience needed

Education

• BSc in Computer Science, Electrical/Computer/Software Engineering. Master’s degree in a relevant Technical or Commercial field is preferred
• Relevant OEM Security Certification
• Azure, AWS or Google etc.
• Fortinet, Cisco, Palo Alto, Symantec etc.
• Major Security Technology Certifications covering Firewalls (NGFW, WAF), IPS, Malware protection, DDoS, SIEM and related SANS certifications

Work Experience

• Minimum of 5 years’ experience in Information technology and Presales
• Deep understanding of cloud network security technology, endpoint security, data protection, and identity management systems.
• Prior professional services / consulting background
• Worked across diverse cultures and geographies advantageous
• Experience working in a large organization
• Experience in global/multinational enterprises, coupled with working in emerging markets
• Experience in guiding customer ICT strategy in large organisations
• Commercial (TCO) and architecture led experience of 3-5 years
• Hunting of new logos in Security, demonstrate moving up the stack
• Worked with CIOs, CFOs, CEOs to drive proactive pursuits.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Skills / physical competencies:

• Strong analytical and complex story-telling skills
• Curiosity and creativity- for new ideas, trends and practices
• Growth mindset to keep up with the rapidly changing technology and ecosystems
• Strong can-do attitude with an ability to use minimum resources to get maximum outputs
• Relationship management
• Systems thinking- understanding the “Big Picture”
• Business acumen- understanding of the business as a whole
• Attention to detail and discipline to meet dynamic deadlines

• Translate the customer requirements into working solutions
• Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximise the return on technology investment.
• Present business cases to Senior Management for approval, funding and prioritization.
• Ensure Proposed customer Solutions are deliverable within customer timelines, customer budgets and relevant governance according to process and procedures.
• Work closely with cross functional team members to deliver the solution for the customer implemented in the most efficient and cost-effective manner while ensuring the solution is complete, operable, conforms to business processes and meets the business needs with the agreed quality of service.
• Maintain current OEM certifications and where required obtain new certifications as an when required
• Contribute to the development, review and analysis of the Security Products and Services roadmaps to ensure alignment with client requirements.
• Provide pre-sales technical support and expertise in response to client requirements, by examining client infrastructure, architecture, system capabilities and business challenges.
• Own the proposed Security solution and transition the implementation to the Delivery team
• Proactively engage customers to provide update on the latest security trends, changes in the threat landscape, and new product and services offerings.
• Provide input into the account management plans and go-to-market plays for key identified clients across segments and regions.
• Build and maintain continuous technical relationships within corporate customers and partners to ensure high levels of satisfaction

• Strong analytical and complex story-telling skills
• Curiosity and creativity- for new ideas, trends and practices
• Growth mindset to keep up with the rapidly changing technology and ecosystems
• Strong can-do attitude with an ability to use minimum resources to get maximum outputs
• Relationship management
• Systems thinking- understanding the “Big Picture”
• Business acumen- understanding of the business as a whole
• Attention to detail and discipline to meet dynamic deadlines

• BSc in Computer Science, Electrical/Computer/Software Engineering. Master’s degree in a relevant Technical or Commercial field is preferred
• Relevant OEM Security Certification
• Azure, AWS or Google etc.
• Fortinet, Cisco, Palo Alto, Symantec etc.
• Major Security Technology Certifications covering Firewalls (NGFW, WAF), IPS, Malware protection, DDoS, SIEM and related SANS certifications