Job Title:Â Senior Officer Learning & Development
Organisation:Â Uganda Communications Commission (UCC)
Duty Station:Â Â Bugolobi, Kampala, Uganda
Reports to: Manager Human Resources
About the Company:
The Uganda Communications Commission (UCC) is a statutory body established under the Communications Act 2013 to regulate Telecommunications, Broadcasting and Postal sub-sectors. In carrying out its mandate and mission of driving the development of a robust communications sector in the country.
Job Summary: Â Â This role supports the HR department by driving talent management, succession planning, career mapping, and skills development initiatives. It leads the implementation of capacity-building programs aligned with the Commission’s strategic objectives, fostering a culture of continuous professional development.
Key Duties and Responsibilities:
- Lead Training Needs Analysis (TNA) to identify organizational skill gaps and learning opportunities, guiding the development of targeted programs that align with the Commission’s objectives and drive long-term growth and capability.
- Drive the implementation of the Commission’s training plan and continuous professional development programs, ensuring alignment with organizational goals and optimal resource utilization within the allocated budget to maximize learning outcomes and long-term impact. Continuously evaluate the effectiveness of these programs through feedback and performance metrics, refining and improving offerings to enhance overall impact and value.
- Design and implement succession plans to ensure leadership continuity, identify key positions and staff, develop personalized development plans, and track and measure the effectiveness of succession planning efforts.
- Lead initiatives to identify, develop, and retain high-potential employees, while assisting in the creation of talent pools for succession planning and internal promotion, and collaborating with leadership to understand business requirements and identify future talent needs.
- Develop and maintain career mapping programs to help staff chart their career growth, provide tools and resources for continuous development and progression, and advise on career pathing, growth opportunities, and required skills for advancement.
- Conduct regular skills audits to assess staff current skills and capabilities, maintain an up-to-date skills inventory to track competencies, gaps, and areas for improvement, and recommend strategies to close skill gaps and enhance staff performance.
- Manage and coordinate internship and graduate industrial trainee programs in line with the Commission policies and procedures creating valuable learning opportunities that support talent pipeline development.
- Assist in the recruitment process to shortlist, interview and coordinate a comprehensive orientation and induction program for new hires, and verifications of academic transcripts.
- Maintain flexibility to accommodate any other duties that may be assigned by the supervisor from time to time.
Key Performance Indicators
- Training plan effectiveness.
- Training needs analysis (TNA) execution.
- Talent management.
- Staff development strategy monitoring.
- New employee integration.
- Internship and trainee program management.
- Career and succession management effectiveness
- Training database management.
Qualifications, Skills and Experience:
- Master’s degree in Human Resource Management or any business-related course.
- Bachelor’s degree in Human Resource Management, Industrial Psychology, Social Sciences or Social Work and Social Administration.
Working Experience
- A minimum of four (4) years hands-on experience in human resource management in the learning and development function in a similar corporate entity.
Skills, Knowledge and Abilities
Technical
- Ability to think strategically about the future talent needs of the Commission and innovate new ways to meet those needs through learning initiatives.
- Strong problem-solving abilities to design programs that address complex learning needs
- Ability to influence and lead change in learning culture across the Commission.
- Familiarity with tools to measure training outcomes and staff performance improvement.
- Knowledge and experience in modern learning tools and platforms such as eLearning, virtual classrooms, and social learning platforms.
- Experience in talent management and succession planning implementation.
Behavioural
- Creativity and analytical skills.
- Communication and interpersonal skills.
- High level of integrity and confidentiality.
How to Apply:
All candidates should complete the online application form and upload their CV, cover letter and relevant certificates at the link below. The CV must include 3 referees including their email address and telephone number.
Click Here
Deadline: 21st February 2025
Note: Only shortlisted candidates will be contacted. UCC is an Equal Opportunity Employer. Any form of canvassing will lead to automatic disqualification.
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