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Senior Manager- Remedial And Recoveries- Retail job at dfcu Bank
Posted by: great-volunteer
Posted date: 2025-Jul-30
Location: kampala, Kampala, Uganda
Senior Manager- Remedial And Recoveries- Retail 2025-07-29T11:26:50+00:00 dfcu Bank https://cdn.ugashare.com/jsjobsdata/data/employer/comp_7435/logo/dfcu%20Bank.jpeg https://dfcugroup.com/ FULL_TIME kampala Kampala 00256 Uganda Banking Management 2025-08-08T17:00:00+00:00 Uganda 8 KEY ACCOUNTABILITIES: - Lead and provide directions to the team that handles Retail Banking collections on non-performing Loans & recoveries on the written-off and GTB portfolios to achieve set targets.
- Constantly review the recoveries structure, systems and controls, ensuring that all the required functions are adequately and timeously addressed.
- To manage and control recovery strategies and campaigns within the NPL and write-off portfolio with the aim of maximizing collection effectiveness and efficiency.
- Identify, understand and navigate through a high variety of potential complex financial structures to establish respective party’s liability and pursue multiple repayment solutions accordingly.
- Ensure cashflows on all accounts are submitted timely & support to other stakeholders is provided in running the Impairment models.
- Support and sometimes take lead in complex settlement negotiations.
- Analyze financial information from a variety of sources (Bank systems, own due diligence, customer financial statements, etc.) and apply judgment to formulate appropriate strategies with each customer.
- Ensure timely referral to Legal when turnaround of a non-performing account is not possible and ensure foreclosure and/or recovery actions are done in the most cost effective manner to minimize losses & ensure that there is no negative publicity (reputational risk).
- Provide timely, relevant & accurate reporting and analysis of collection/recovery results against historical & projected goals to the Bank’s management team on a regular basis.
- Instruction of agents, outsourcing to a debt collection agency, consideration of litigation action in liaison with the unit head & legal department.
- Must ensure adherence to the vendor management guidelines and vendor engagement model.
- Any other duty as assigned.
KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED: - Bachelor’s Degree in Economics, Statistics, Commerce, Business Administration or equivalent.
- At least 7 years’ experience in a Financial Institution with at least 4 years in bad debt management.
- Credit and Financial analysis skills & high degree of attention to detail.
- Leadership, management & team building skills.
- Decision making skills and results oriented.
- Good knowledge of the Bank’s service standards including the complaint handling procedures and Financial Consumer Protection Guidelines.
- Possess excellent interpersonal, written and oral communication skills.
- Possess excellent negotiation skills with a commercial focus.
- Self-driven and ability to work under minimum supervision.
- Awareness of business issues & current economic events.
- Thorough knowledge of FIA/IFRS guidelines & regulations on asset quality.
- Good knowledge of the local legal system/framework, corporate finance, insolvency law and security issues.
- Dispute resolution; ability to resolve contentious issues.
- Ability to exercise the highest level of responsibility and confidentiality.
Lead and provide directions to the team that handles Retail Banking collections on non-performing Loans & recoveries on the written-off and GTB portfolios to achieve set targets. Constantly review the recoveries structure, systems and controls, ensuring that all the required functions are adequately and timeously addressed. To manage and control recovery strategies and campaigns within the NPL and write-off portfolio with the aim of maximizing collection effectiveness and efficiency. Identify, understand and navigate through a high variety of potential complex financial structures to establish respective party’s liability and pursue multiple repayment solutions accordingly. Ensure cashflows on all accounts are submitted timely & support to other stakeholders is provided in running the Impairment models. Support and sometimes take lead in complex settlement negotiations. Analyze financial information from a variety of sources (Bank systems, own due diligence, customer financial statements, etc.) and apply judgment to formulate appropriate strategies with each customer. Ensure timely referral to Legal when turnaround of a non-performing account is not possible and ensure foreclosure and/or recovery actions are done in the most cost effective manner to minimize losses & ensure that there is no negative publicity (reputational risk). Provide timely, relevant & accurate reporting and analysis of collection/recovery results against historical & projected goals to the Bank’s management team on a regular basis. Instruction of agents, outsourcing to a debt collection agency, consideration of litigation action in liaison with the unit head & legal department. Must ensure adherence to the vendor management guidelines and vendor engagement model. Any other duty as assigned. Bachelor’s Degree in Economics, Statistics, Commerce, Business Administration or equivalent. At least 7 years’ experience in a Financial Institution with at least 4 years in bad debt management. Credit and Financial analysis skills & high degree of attention to detail. Leadership, management & team building skills. Decision making skills and results oriented. Good knowledge of the Bank’s service standards including the complaint handling procedures and Financial Consumer Protection Guidelines. Possess excellent interpersonal, written and oral communication skills. Possess excellent negotiation skills with a commercial focus. Self-driven and ability to work under minimum supervision. Awareness of business issues & current economic events. Thorough knowledge of FIA/IFRS guidelines & regulations on asset quality. Good knowledge of the local legal system/framework, corporate finance, insolvency law and security issues. Dispute resolution; ability to resolve contentious issues. Ability to exercise the highest level of responsibility and confidentiality. JOB-6888affad4968 Vacancy title:
Senior Manager- Remedial And Recoveries- Retail Jobs at:
dfcu Bank Deadline of this Job:
Friday, August 8 2025 Duty Station:
kampala | Kampala | Uganda Summary
Date Posted: Tuesday, July 29 2025, Base Salary: Not Disclosed JOB DETAILS: KEY ACCOUNTABILITIES: - Lead and provide directions to the team that handles Retail Banking collections on non-performing Loans & recoveries on the written-off and GTB portfolios to achieve set targets.
- Constantly review the recoveries structure, systems and controls, ensuring that all the required functions are adequately and timeously addressed.
- To manage and control recovery strategies and campaigns within the NPL and write-off portfolio with the aim of maximizing collection effectiveness and efficiency.
- Identify, understand and navigate through a high variety of potential complex financial structures to establish respective party’s liability and pursue multiple repayment solutions accordingly.
- Ensure cashflows on all accounts are submitted timely & support to other stakeholders is provided in running the Impairment models.
- Support and sometimes take lead in complex settlement negotiations.
- Analyze financial information from a variety of sources (Bank systems, own due diligence, customer financial statements, etc.) and apply judgment to formulate appropriate strategies with each customer.
- Ensure timely referral to Legal when turnaround of a non-performing account is not possible and ensure foreclosure and/or recovery actions are done in the most cost effective manner to minimize losses & ensure that there is no negative publicity (reputational risk).
- Provide timely, relevant & accurate reporting and analysis of collection/recovery results against historical & projected goals to the Bank’s management team on a regular basis.
- Instruction of agents, outsourcing to a debt collection agency, consideration of litigation action in liaison with the unit head & legal department.
- Must ensure adherence to the vendor management guidelines and vendor engagement model.
- Any other duty as assigned.
KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED: - Bachelor’s Degree in Economics, Statistics, Commerce, Business Administration or equivalent.
- At least 7 years’ experience in a Financial Institution with at least 4 years in bad debt management.
- Credit and Financial analysis skills & high degree of attention to detail.
- Leadership, management & team building skills.
- Decision making skills and results oriented.
- Good knowledge of the Bank’s service standards including the complaint handling procedures and Financial Consumer Protection Guidelines.
- Possess excellent interpersonal, written and oral communication skills.
- Possess excellent negotiation skills with a commercial focus.
- Self-driven and ability to work under minimum supervision.
- Awareness of business issues & current economic events.
- Thorough knowledge of FIA/IFRS guidelines & regulations on asset quality.
- Good knowledge of the local legal system/framework, corporate finance, insolvency law and security issues.
- Dispute resolution; ability to resolve contentious issues.
- Ability to exercise the highest level of responsibility and confidentiality.
Work Hours: 8 Experience in Months: 84 Level of Education: bachelor degree Job application procedure Interested and qualified? Click here to apply
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