Senior IT Officer job at Mota-Engil
Posted by: great-volunteer
Posted date: 2025-Sep-25
Location: Uganda, Kampala
Senior IT Officer 2025-09-24T11:45:14+00:00 Mota-Engil https://cdn.ugashare.com/jsjobsdata/data/employer/comp_2271/logo/Mota-Engil%20Africa.png https://www.mota-engil.com/en/mota-engil-in-the-world/africa/ FULL_TIME Uganda Kampala 00256 Uganda Engineering Services Computer & IT 2025-10-06T17:00:00+00:00 Uganda 8
The Senior IT Officer will provide IT support and oversight for company operations, ensuring the smooth functioning of IT systems across all sites. This role involves maintaining and optimizing IT infrastructure, providing advanced technical support, managing IT assets, ensuring system security, and implementing innovative solutions to enhance operational efficiency.
Key Roles and Responsibilities - Oversee installation, configuration, and maintenance of computer hardware, software, and network infrastructure across offices and sites.
- Diagnose and resolve complex hardware, software, and network issues; provide escalation support to IT staff and end-users.
- Supervise IT asset management, maintain accurate records, and coordinate procurement of IT equipment in line with organizational needs.
- Conduct regular IT system audits, monitor performance, and implement robust cybersecurity measures to safeguard company data and infrastructure.
- Provide training, mentorship, and technical guidance to staff and junior IT officers.
- Develop and maintain comprehensive documentation for IT policies, procedures, and troubleshooting guidelines.
- Liaise with service providers and vendors to address service gaps, introduce new technologies, and manage system rollouts and upgrades.
- Evaluate emerging technologies, recommend solutions, and lead implementation of IT projects that improve efficiency and productivity.
- Ensure compliance with organizational IT policies, industry standards, and regulatory requirements.
- Support field teams on-site by addressing connectivity, hardware, and systems challenges promptly.
Qualifications, Experience, and Skills Required - Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years’ progressive experience in IT support, network administration, and infrastructure management, with at least experience in a senior or supervisory role.
- Strong expertise in network protocols, systems security, IT asset management, and enterprise IT solutions.
- Advanced troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
- Demonstrated leadership, communication, and interpersonal skills, with experience supporting both office and field-based teams.
- Proven ability to manage multiple projects, prioritize tasks, and deliver results in a dynamic environment.
- Up-to-date knowledge of technology trends, cybersecurity best practices, and digital transformation tools.
Note: Mota-Engil Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified female candidates and Persons with Disabilities (PWDs) are highly encouraged to apply. JOB-68d3d9cab9bc0 Vacancy title:
Senior IT Officer Jobs at:
Mota-Engil Deadline of this Job:
Monday, October 6 2025 Duty Station:
Uganda | Kampala | Uganda Summary
Date Posted: Wednesday, September 24 2025, Base Salary: Not Disclosed JOB DETAILS:
The Senior IT Officer will provide IT support and oversight for company operations, ensuring the smooth functioning of IT systems across all sites. This role involves maintaining and optimizing IT infrastructure, providing advanced technical support, managing IT assets, ensuring system security, and implementing innovative solutions to enhance operational efficiency.
Key Roles and Responsibilities - Oversee installation, configuration, and maintenance of computer hardware, software, and network infrastructure across offices and sites.
- Diagnose and resolve complex hardware, software, and network issues; provide escalation support to IT staff and end-users.
- Supervise IT asset management, maintain accurate records, and coordinate procurement of IT equipment in line with organizational needs.
- Conduct regular IT system audits, monitor performance, and implement robust cybersecurity measures to safeguard company data and infrastructure.
- Provide training, mentorship, and technical guidance to staff and junior IT officers.
- Develop and maintain comprehensive documentation for IT policies, procedures, and troubleshooting guidelines.
- Liaise with service providers and vendors to address service gaps, introduce new technologies, and manage system rollouts and upgrades.
- Evaluate emerging technologies, recommend solutions, and lead implementation of IT projects that improve efficiency and productivity.
- Ensure compliance with organizational IT policies, industry standards, and regulatory requirements.
- Support field teams on-site by addressing connectivity, hardware, and systems challenges promptly.
Qualifications, Experience, and Skills Required - Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years’ progressive experience in IT support, network administration, and infrastructure management, with at least experience in a senior or supervisory role.
- Strong expertise in network protocols, systems security, IT asset management, and enterprise IT solutions.
- Advanced troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
- Demonstrated leadership, communication, and interpersonal skills, with experience supporting both office and field-based teams.
- Proven ability to manage multiple projects, prioritize tasks, and deliver results in a dynamic environment.
- Up-to-date knowledge of technology trends, cybersecurity best practices, and digital transformation tools.
Note: Mota-Engil Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified female candidates and Persons with Disabilities (PWDs) are highly encouraged to apply. Work Hours: 8 Experience in Months: 12 Level of Education: bachelor degree Job application procedure Interested in applying for this job? Click here to submit your application now
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