Job Title:Â Â Security Control Room Officer
Organisation:Â Diamond Trust Bank Uganda (DTB)
Duty Station:Â Kampala, Uganda
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About Organisation:
Diamond Trust Bank Uganda is a full-fledged commercial Bank with a network of 40 branches and 36 ATM locations in major Ugandan urban centers and still growing. The bank is also an affiliate of the Aga Khan Fund for Economic Development (AKFED) which is the economic development arm of the Aga Khan Development Network (AKDN).
Job Summary: Â Â To safeguard bank property, staff, customers and maintain order in the bank environment in line with security guidelines and bank policies.
Key Duties and Responsibilities:
- Controlling and monitoring access to the bank premises and restricted areas to staff, cleaners,
- contractors, suppliers or distributors, customers, and unauthorized persons.
- Monitoring and operating security systems and equipment like CCTV surveillance system, Intruder alarms, Panic alarms, Atm lobby telephone lines, electronic access control systems, Fire detection
- and control systems, Security lighting and hired security guards in line with bank guidelines.
- Managing of all the key control functions.
- Emergency response by initiating response to alarm and emergency situations like fire, abduction/kidnap, robbery, terror attack, identified suspects etc.
- Receive, record reported incidents and direct them to the relevant departments for quick resolution, in addition to guiding bank customers in line with bank policy/procedures.
- Gather and assemble relevant evidence on reported cases for court purposes and internal disciplinary processes as per laid down bank policies and procedures.
- Prepare daily security reports and circulate to Management.
- Identify Security risks and report in line with security guidelines.
- Any other duties as may be assigned by management from time to time
Qualifications, Skills and Experience:
- A structured approach to dealing with variable work environments in an independent manner.
- Ability to balance opposing business requirements.
- Ability to balance long term and short term requirements independently.
- Independent and logical thinker, yet an achiever and implementer.
- Builds relationships and networks easily.
- Has a strong service ethic
- Proven integrity and ethical
- Confidentiality in assignments being executed.
Experience:
- Minimum of 2 years practical experience in security control room operations in a reputable organization.
How to Apply:
All candidates should send their updated CVs and application letters to recruitment
dtbuganda.co.ug
Deadline: 10th March 2025
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NB: DTB is an equal opportunity employer and does not charge any fee for the recruitment process. Only successful candidates will be contacted.
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