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Security Control Room Officer job at Diamond Trust Bank
Posted by: ugashare-Volunteer
Posted date: 2025-Mar-03
Location: Kampala
Vacancy title:
Security Control Room Officer [ Type: FULL TIME , Industry: Banking , Category: Protective Services ]
Jobs at: Diamond Trust Bank
Deadline of this Job:
Monday, March 10 2025 Duty Station:
Within Uganda , Kampala, East Africa
Summary
Date Posted: Sunday, March 02 2025, Base Salary: Not Disclosed Similar Jobs in UgandaLearn more about Diamond Trust BankDiamond Trust Bank jobs in Uganda JOB DETAILS:
Job Purpose :
To safeguard bank property, staff, customers and maintain order in the bank environment in line with security guidelines and bank policies.
Key Responsibilities :
• Controlling and monitoring access to the bank premises and restricted areas to staff, cleaners, contractors, suppliers or distributors, customers, and unauthorized persons.
• Monitoring and operating security systems and equipment like CCTV surveillance system, Intruder alarms, Panic alarms, Atm lobby telephone lines, electronic access control systems, Fire detection and control systems, Security lighting and hired security guards in line with bank guidelines.
• Managing of all the key control functions.
• Emergency response by initiating response to alarm and emergency situations like fire, abduction/kidnap, robbery, terror attack, identified suspects etc.
• Receive, record reported incidents and direct them to the relevant departments for quick resolution, in addition to guiding bank customers in line with bank policy/procedures.
• Gather and assemble relevant evidence on reported cases for court purposes and internal disciplinary processes as per laid down bank policies and procedures.
• Prepare daily security reports and circulate to Management.
• Identify Security risks and report in line with security guidelines.
• Any other duties as may be assigned by management from time to time
Qualifications and Experience :
• Knowledge:
• Minimum of a Diploma in relevant field preferably IT, Computer Science, Telecom Engineering
• Proven knowledge in operating security systems (Biometric access systems, CCTV systems, Communications systems, Alarm systems, Fire systems etc.)
• Guard Force Management
• Qualified Security Professional (QSP) Course or any other Professional Physical Security Course.
• Security Control Room Operations Course.
• Security Reporting
• Knowledge in Security Control Room Operations.
• Knowledge in basic investigations.
• Must be computer literate.
• Degree in relevant field is an added advantage
Professional Qualifications:
• Superior Customer Service.
• Good communication skills.
• Investigative skills
• Analytical skills
• Multi- tasking.
• Report writing skills
• A structured approach to dealing with variable work environments in an independent manner.
• Ability to balance opposing business requirements.
• Ability to balance long term and short term requirements independently.
• Independent and logical thinker, yet an achiever and implementer.
• Builds relationships and networks easily.
• Has a strong service ethic
• Proven integrity and ethical
• Confidentiality in assignments being executed.
Experience:
• Minimum of 2 years practical experience in security control room operations in a reputable organization.
Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree Job application procedure
Interested in applying for this job? dtbuganda.co.ug&form%5Bvalid-to%5D=Monday,%20March%2010%202025">Click here to submit your application now.
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