Sales Supervisor job at Simba Automotives

Company Description

SIMBA AUTOMOTIVES UGANDA is a growing automotive company based in Kampala, serving individual and commercial customers with vehicle sales and related services. The company focuses on delivering reliable automotive solutions, quality products, and responsive customer support. It aims to build long-term relationships through integrity, efficiency, and service excellence. Team members work in a dynamic environment with opportunities to contribute to business growth and customer satisfaction.

Role Description

The Sales Supervisor is a full-time, on-site role based in Kampala, responsible for overseeing daily sales operations and supporting the sales team to meet and exceed targets. This role includes supervising sales staff, allocating tasks, monitoring performance, and ensuring consistent follow-up with prospects and existing customers. The Sales Supervisor will coordinate customer interactions, resolve issues, and maintain high standards of service at the showroom and other sales points. They will prepare sales reports, analyze market trends, and provide input on pricing, promotions, and inventory needs. The role also involves coaching and training team members, implementing sales processes, and collaborating with management to drive revenue and improve customer experience.

Qualifications

• Strong team management and training skills, with experience supervising and developing sales staff.
• Excellent customer service and communication skills to build relationships and handle customer inquiries effectively.
• Analytical skills to interpret sales data, track performance, and identify opportunities for improvement.
• Proven experience in sales or retail supervision, preferably in the automotive or related sectors.
• Ability to work on-site in Kampala, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Proficiency in basic computer applications and familiarity with sales or CRM systems.
• Diploma or degree in Business, Marketing, or a related field is an added advantage.
• Integrity, results-oriented mindset, and a commitment to inclusive, collaborative teamwork.

• Oversee daily sales operations and support the sales team to meet and exceed targets.
• Supervise sales staff, allocate tasks, and monitor performance.
• Ensure consistent follow-up with prospects and existing customers.
• Coordinate customer interactions, resolve issues, and maintain high standards of service at the showroom and other sales points.
• Prepare sales reports and analyze market trends.
• Provide input on pricing, promotions, and inventory needs.
• Coach and train team members and implement sales processes.
• Collaborate with management to drive revenue and improve customer experience.

• Team management and training
• Customer service
• Communication and relationship building
• Analytical skills and sales data interpretation
• Sales performance tracking
• Basic computer applications
• Sales or CRM systems
• Task prioritization and deadline management

• Strong team management and training skills, with experience supervising and developing sales staff.
• Excellent customer service and communication skills to build relationships and handle customer inquiries effectively.
• Analytical skills to interpret sales data, track performance, and identify opportunities for improvement.
• Proven experience in sales or retail supervision, preferably in the automotive or related sectors.
• Ability to work on-site in Kampala, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Proficiency in basic computer applications and familiarity with sales or CRM systems.
• Diploma or degree in Business, Marketing, or a related field is an added advantage.
• Integrity, results-oriented mindset, and a commitment to inclusive, collaborative teamwork.