Sales Administrator job at MTN-Uganda

MTN Uganda is hiring a Sales Administrator to provide essential support to the sales team by managing administrative tasks, maintaining accurate data, and facilitating communication. This role ensures smooth operations within the sales department, enabling KAMs to focus on driving revenue and building client relationships.Kampala job listings

Reports to: Key Account Manager

Main Job Functions:

Key Responsibilities

Administrative Support

• Manage calendars, schedule meetings, and coordinate travel arrangements for the sales team.
• Organize and maintain sales documentation and records.

Data Management

• Update and maintain customer information and sales activities in the CRM system.
• Ensure data accuracy and accessibility for reporting and decision-making.

Sales Documentation

• Prepare and process quotations, proposals, and contracts promptly and accurately.
• Support timely submission of documents to facilitate deal closure.

Meeting & Event Coordination

Organize logistics for sales meetings, presentations, and events, including venue booking and material preparation.

Reporting & Analysis

• Generate and analyze sales reports, dashboards, and performance metrics.
• Provide insights to assist in strategic planning and forecasting.

Communication Liaison

• Act as a central point of contact between the sales team and other departments.
• Ensure timely resolution of queries and alignment across teams.

Inventory Management

• Monitor and manage promotional materials and sales collateral inventory.
• Ensure availability of updated resources for client engagements.

Education

Bachelor’s degree in business Administration or related field

Work Experience

• 2–3 years in sales support or administrative roles
• Proficiency in Microsoft Office Suite and CRM systems.
• Strong verbal and written communication skills.
• Good communication skills able to engage both technical teams and customers.
• Ability to multitask and maintain attention to detail in a fast-paced environment.

Skills / physical competencies:

Education

• Attention to Detail – Accuracy in data entry and documentation.
• Organizational Skills – Ability to manage multiple tasks and prioritize effectively.
• Communication Skills – Clear and professional verbal and written communication.
• Customer Service Orientation – Proactive in supporting clients and sales team.
• Technical Proficiency – Skilled in MS Office and CRM systems.
• Problem-Solving – Ability to identify issues and implement solutions.
• Time Management – Efficient in meeting deadlines and handling high-volume tasks.
• Collaboration & Teamwork – Works well with cross-functional teams.

Adaptability – Flexible in dynamic business environments.

• Manage calendars, schedule meetings, and coordinate travel arrangements for the sales team.
• Organize and maintain sales documentation and records.
• Update and maintain customer information and sales activities in the CRM system.
• Ensure data accuracy and accessibility for reporting and decision-making.
• Prepare and process quotations, proposals, and contracts promptly and accurately.
• Support timely submission of documents to facilitate deal closure.
• Organize logistics for sales meetings, presentations, and events, including venue booking and material preparation.
• Generate and analyze sales reports, dashboards, and performance metrics.
• Provide insights to assist in strategic planning and forecasting.
• Act as a central point of contact between the sales team and other departments.
• Ensure timely resolution of queries and alignment across teams.
• Monitor and manage promotional materials and sales collateral inventory.
• Ensure availability of updated resources for client engagements.

• Attention to Detail
• Organizational Skills
• Communication Skills
• Customer Service Orientation
• Technical Proficiency (MS Office and CRM systems)
• Problem-Solving
• Time Management
• Collaboration & Teamwork
• Adaptability

• Bachelor’s degree in business Administration or related field
• 2–3 years in sales support or administrative roles
• Proficiency in Microsoft Office Suite and CRM systems.
• Strong verbal and written communication skills.
• Good communication skills able to engage both technical teams and customers.
• Ability to multitask and maintain attention to detail in a fast-paced environment.