Relationship Manager job at KCB Bank
Posted by: ugashare-Volunteer
Posted date: 2024-Apr-07
Location: Kampala
Vacancy title: Relationship Manager [ Type: FULL TIME , Industry: Banking , Category: Management ] Jobs at: KCB Bank
Deadline of this Job: Saturday, April 20 2024 Duty Station: Within Uganda , Kampala, East Africa Summary Date Posted: Saturday, April 06 2024, Base Salary: Not Disclosed Similar Jobs in Uganda Learn more about KCB Bank KCB Bank jobs in Uganda
JOB DETAILS: Job Definition. • Execute sales of SME assets, Liabilities, and other product types as per targets allocated by the SME Manager. • To deal with customer queries, requests, instructions, suggestions/service feedback and dissemination of information on bank products to both existing and potential customers. • Facilitate the SME Centre’s Service Delivery to customers. • Handle Establishment of new and Variation of existing account relationships. • Deal primarily with SME accounts. • Offer support to allocated branches in terms of lead generation and management of asset and liability portfolios for high-net-worth SME clientele. Principal Accountabilities • Selling bank products to new customers and cross selling to existing customers. • Handling establishment of new account relationships, Variations to the existing relationships, Initial stages of credit matters, and Dissemination of information relating to the Bank’s Products & Services. • Deposit mobilization for the bank. • Collect information from customers relating to account relationship. • Initial interview of customers who require financial assistance/facilities and direct them accordingly ensuring that relevant supporting documents are obtained. • Doing Business banking returns, Sales returns, and relevant areas of the Executive Summary. • Sales calls and market intelligence gathering. • Receive and solve or escalate both verbal and written customer complaints noting to record them in the customer complaints register. • Receiving, guiding, and doing initial appraisal of loan applications • Explaining and having customers sign letters of offer. • Completing of the advances facilities books (date applied, approved/declined, date letter of offer signed, date draw down made, etc.). • Any other duties that may be allocated from time to time. Knowledge and experience required. • A university degree in relevant business discipline, any professional Qualification in General Banking is an added advantage. • At least 4 years’ experience in sales and services and their relevance to SME customers. • Ability to identify, analyse and structure SME lending requirements. • Thorough knowledge of banking products and services. • Demonstrate knowledge of Digital Financial services and their relevance to SME customers. • Strong communications, negotiation, and interpersonal skills with ability to win business. • Passion for Performance. • Open to New Ideas in a rapidly changing Business Environment and innovative. Work Hours: 8
Experience in Months: 48
Level of Education: Bachelor Degree Job application procedure
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