Regional Manager SME job at Housing Finance Bank

Background

Housing Finance Bank is the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance. To attain its strategic objectives efficiently and effectively, Housing Finance Bank is seeking to hire qualified, versatile, and self-driven individuals for the positions stated below:

Job Purpose

To drive the growth, profitability, and retention of the Small and Medium-Sized Enterprises (SMEs) portfolio within the region by acquiring new business and managing key relationships and offering tailored financial solutions.

Key Result Areas

• Lead the execution of the SME banking Strategy within the region to meet targets for asset portfolio, Deposits, number of customers and revenue while ensuring good risk management.
• Client Relationship Management-enforce regular customer visits and financial health checks to understand clients’ business needs and provide advisory support.
• Manage and nurture a portfolio of high SME value clients within the region ensuring high customer satisfaction and retention.
• Plan and implement SME sale drives within the region in line with strategic strategies.
• Conduct regular sales drives within the region.
• Market analysis – Monitor competition trends and guide the bank on opportunities and possible risks.

Financial Responsibility

Responsible for delivering the financial targets within the region. Responsible for controlling costs within the agreed budget.

Qualifications & Experience

• A Business degree in finance, Commerce, Business Administration, Economics, Statistics, Management or any relevant field.
• Possession of a Certified banking qualification or Master’s Degree in a relevant field would be an added advantage.
• Critical thinking, analytical, attention to detail and problem-solving skills.
• Good verbal and written communication skills.
• A minimum of 5 years’ experience in a Banking environment with at least 3 years in SME relationship management and sales function.
• Business Development Skills, Customer service skills, Relationship/People Management Skills, Negotiation Skills, Leadership skills, Marketing, Selling and Strong Credit analysis skills.

Business Behaviours

• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Build functioning working relationships across organisational, corporate, and cultural boundaries.
• Decisions and progress towards goals in conditions of uncertainty.
• Ability to demonstrate a positive image and role model HFB’s values and leadership behaviours.
• Must be a person of impeccable integrity.

• Lead the execution of the SME banking Strategy within the region to meet targets for asset portfolio, Deposits, number of customers and revenue while ensuring good risk management.
• Client Relationship Management-enforce regular customer visits and financial health checks to understand clients’ business needs and provide advisory support.
• Manage and nurture a portfolio of high SME value clients within the region ensuring high customer satisfaction and retention.
• Plan and implement SME sale drives within the region in line with strategic strategies.
• Conduct regular sales drives within the region.
• Market analysis – Monitor competition trends and guide the bank on opportunities and possible risks.

• Critical thinking, analytical, attention to detail and problem-solving skills.
• Good verbal and written communication skills.
• Business Development Skills, Customer service skills, Relationship/People Management Skills, Negotiation Skills, Leadership skills, Marketing, Selling and Strong Credit analysis skills.

• A Business degree in finance, Commerce, Business Administration, Economics, Statistics, Management or any relevant field.
• Possession of a Certified banking qualification or Master’s Degree in a relevant field would be an added advantage.