Quality Improvement (QI) Officer job at Adara Development

Description

Adara Development is hiring a Quality Improvement (QI) Officer to provide hands-on support in the design, implementation and monitoring of continuous Quality Improvement (CQI) interventions across Adara-supported health facilities and district structures. This includes applying 5S–QI–CQI–TQM methodologies, strengthening capacity building, enhancing monitoring and evaluation systems, promoting data-driven decision-making, and contributing to operational research, with the ultimate aim of improving service delivery, health outcomes, and sustainability of quality care at district and facility levels.

Key Duties and Responsibilities:

Leadership and Management:

• Drive the implementation of the 5S-QI-CQI-TQM methodology in Adara Newborn health facilities.
• Provide oversight and actively participate in planning, coordinating, and monitoring QI interventions.
• Support QI meetings and guide implementation processes in health facilities.
• Ensure proper utilization of resources dedicated to QI activities.
• Ensure QI is integrated into Adara’s programmatic workplans and budgets.

Capacity Building & Technical Assistance:

• Organize, coordinate, and deliver trainings, CMEs, mentorship sessions, and coaching visits on QI and national quality of care standards.
• Provide tailored mentorship to facility QI teams and district QI focal persons, strengthening their capacity to identify gaps, conduct root cause analyses, design tests of change, and interpret QI data for decision-making.
• Build facility staff competencies in the correct use of QI tools to ensure systematic problem solving.
• Provide ongoing technical assistance to ensure QI is integrated into routine service delivery, supervision structures, and facility workplans.
• Develop and strengthen district coaches’ capacity to lead QI interventions, documentation and follow-up actions for sustainability.

Program monitoring and reporting:

• Conduct regular QI supportive supervision visits using standardized tools and provide hands-on support for active improvement projects.
• Support facilities to generate, document, analyse, and interpret routine service delivery and QI data, including run charts, dashboards, scorecards, and performance trend analyses.
• Strengthen documentation practices for all QI activities, ensuring accurate and timely completion of QI tools and learning summaries.
• Work with facility and district teams to institutionalize data review processes, such as data review meetings and integration of QI indicators into routine HMIS discussions.
• Develop quarterly and annual QI progress reports.
• Collaborate with the RMEL team to align QI with broader monitoring and reporting systems.

Research, Innovation & Learning:

• Facilitate cross learning sessions across facilities and districts, including collaborative learning meetings, case presentations, and dissemination of successful interventions.
• Promote operational QI research linked to quality of care interventions.
• Contribute to development of QI research agenda and documentation of findings to inform policy.
• Support preparation of abstracts, case studies, and conference presentations on QI.

Qualifications, Skills and Experience:

• A bachelor’s degree in a medical or health‑related field, such as Medicine, Nursing, Midwifery, Public Health, Health Management, or a related discipline.
• A postgraduate qualification in Public Health, Monitoring & Evaluation, Health Systems Management, Epidemiology, Quality Improvement, Biostatistics, or another relevant field is a strong added advantage.
• At least 3 years of experience in health systems strengthening, quality improvement, clinical mentorship or implementation of MNCH programs.
• Experience working with district health teams, facility QI teams, and frontline health workers, with strong skills in coaching, mentorship, and capacity strengthening.
• Experience preparing technical documents, including abstracts, case studies, learning briefs, reports or conference presentations, preferably within MNCH or QI.
• Familiarity with Uganda’s health sector policies, standards, and guidelines.

Key Competencies

• Strong leadership and management skills with the ability to drive QI initiatives.
• Excellent communication and interpersonal skills for engaging stakeholders and clients.
• Proficiency in data management, analysis, and reporting for evidence-based decision-making.
• Knowledge of QI methodologies, including 5S-QI, CQI, and TQM.
• Ability to conduct training, mentorship, and capacity-building activities.
• Problem-solving and critical thinking skills to address health system gaps.
• Commitment to promoting client-centred care and patient/health worker safety.
• Ability to mobilize resources and advocate for QI interventions.
• Familiarity with digital tools and platforms such as DHIS2 & Advance Excel for monitoring and evaluation.

• Drive the implementation of the 5S-QI-CQI-TQM methodology in Adara Newborn health facilities.
• Provide oversight and actively participate in planning, coordinating, and monitoring QI interventions.
• Support QI meetings and guide implementation processes in health facilities.
• Ensure proper utilization of resources dedicated to QI activities.
• Ensure QI is integrated into Adara’s programmatic workplans and budgets.
• Organize, coordinate, and deliver trainings, CMEs, mentorship sessions, and coaching visits on QI and national quality of care standards.
• Provide tailored mentorship to facility QI teams and district QI focal persons, strengthening their capacity to identify gaps, conduct root cause analyses, design tests of change, and interpret QI data for decision-making.
• Build facility staff competencies in the correct use of QI tools to ensure systematic problem solving.
• Provide ongoing technical assistance to ensure QI is integrated into routine service delivery, supervision structures, and facility workplans.
• Develop and strengthen district coaches’ capacity to lead QI interventions, documentation and follow-up actions for sustainability.
• Conduct regular QI supportive supervision visits using standardized tools and provide hands-on support for active improvement projects.
• Support facilities to generate, document, analyse, and interpret routine service delivery and QI data, including run charts, dashboards, scorecards, and performance trend analyses.
• Strengthen documentation practices for all QI activities, ensuring accurate and timely completion of QI tools and learning summaries.
• Work with facility and district teams to institutionalize data review processes, such as data review meetings and integration of QI indicators into routine HMIS discussions.
• Develop quarterly and annual QI progress reports.
• Collaborate with the RMEL team to align QI with broader monitoring and reporting systems.
• Facilitate cross learning sessions across facilities and districts, including collaborative learning meetings, case presentations, and dissemination of successful interventions.
• Promote operational QI research linked to quality of care interventions.
• Contribute to development of QI research agenda and documentation of findings to inform policy.
• Support preparation of abstracts, case studies, and conference presentations on QI.

• Strong leadership and management skills with the ability to drive QI initiatives.
• Excellent communication and interpersonal skills for engaging stakeholders and clients.
• Proficiency in data management, analysis, and reporting for evidence-based decision-making.
• Knowledge of QI methodologies, including 5S-QI, CQI, and TQM.
• Ability to conduct training, mentorship, and capacity-building activities.
• Problem-solving and critical thinking skills to address health system gaps.
• Commitment to promoting client-centred care and patient/health worker safety.
• Ability to mobilize resources and advocate for QI interventions.
• Familiarity with digital tools and platforms such as DHIS2 & Advance Excel for monitoring and evaluation.

• A bachelor’s degree in a medical or health‑related field, such as Medicine, Nursing, Midwifery, Public Health, Health Management, or a related discipline.
• A postgraduate qualification in Public Health, Monitoring & Evaluation, Health Systems Management, Epidemiology, Quality Improvement, Biostatistics, or another relevant field is a strong added advantage.
• Experience working with district health teams, facility QI teams, and frontline health workers, with strong skills in coaching, mentorship, and capacity strengthening.
• Experience preparing technical documents, including abstracts, case studies, learning briefs, reports or conference presentations, preferably within MNCH or QI.
• Familiarity with Uganda’s health sector policies, standards, and guidelines.