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Quality Analyst – Customer Experience (Vehicles Department) job at Mogo
Posted by: great-volunteer
Posted date: 2025-Nov-04
Location: kampala, Kampala, Uganda
Quality Analyst – Customer Experience (Vehicles Department) 2025-11-03T16:12:21+00:00 Mogo https://cdn.ugashare.com/jsjobsdata/data/employer/comp_7669/logo/Mogo.jpeg https://www.mogo.co.ug/ FULL_TIME kampala Kampala 00256 Uganda Finance Customer Service 2025-11-08T17:00:00+00:00 Uganda 8 Are you passionate about delivering exceptional customer experiences and driving service excellence? Join MOGO Uganda as a Quality Analyst and become a key player in shaping how we serve our customers in the Vehicles department.
What You’ll Do:
Monitor and evaluate customer interactions to ensure service quality standards are met.
Analyze performance data and identify areas for improvement.
Collaborate with the Quality & Training Supervisor to implement training and quality enhancement initiatives.
Drive operational efficiency and customer satisfaction through actionable insights.
What We’re Looking For:
A detail-oriented professional with a passion for customer experience.
Strong analytical and communication skills.
Ability to work collaboratively in a fast-paced environment.
Experience in quality assurance or customer service is a plus.
Why Join Us?
Be part of a dynamic and mission-driven team.
Make a real impact on customer satisfaction and service delivery.
Grow your career in a supportive and innovative environment. Monitor and evaluate customer interactions to ensure service quality standards are met. Analyze performance data and identify areas for improvement. Collaborate with the Quality & Training Supervisor to implement training and quality enhancement initiatives. Drive operational efficiency and customer satisfaction through actionable insights A detail-oriented professional with a passion for customer experience. Strong analytical and communication skills. Ability to work collaboratively in a fast-paced environment. Experience in quality assurance or customer service is a plus JOB-6908d4651ea6e Vacancy title:
Quality Analyst – Customer Experience (Vehicles Department) Jobs at:
Mogo Deadline of this Job:
Saturday, November 8 2025 Duty Station:
kampala | Kampala | Uganda Summary
Date Posted: Monday, November 3 2025, Base Salary: Not Disclosed JOB DETAILS: Are you passionate about delivering exceptional customer experiences and driving service excellence? Join MOGO Uganda as a Quality Analyst and become a key player in shaping how we serve our customers in the Vehicles department.
What You’ll Do:
Monitor and evaluate customer interactions to ensure service quality standards are met.
Analyze performance data and identify areas for improvement.
Collaborate with the Quality & Training Supervisor to implement training and quality enhancement initiatives.
Drive operational efficiency and customer satisfaction through actionable insights.
What We’re Looking For:
A detail-oriented professional with a passion for customer experience.
Strong analytical and communication skills.
Ability to work collaboratively in a fast-paced environment.
Experience in quality assurance or customer service is a plus.
Why Join Us?
Be part of a dynamic and mission-driven team.
Make a real impact on customer satisfaction and service delivery.
Grow your career in a supportive and innovative environment. Work Hours: 8 Experience in Months: 24 Level of Education: bachelor degree Job application procedure
Interested in applying for this job? mogo.co.ug&form%5Bvalid-to%5D=Saturday,%20November%208%202025">Click here to submit your application now.
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