Manager Information Security Operations Careers – Housing Finance Bank

Posted by

ugashare-Volunteer

Posted date: 2025-Jan-27

Location: Kampala, Uganda

Job Title: Manager Information Security Operations

Organisation: Housing Finance Bank

Duty Station: Kampala, Uganda

About the Company:

Housing Finance Bank, is a Commercial Bank and the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance.

Job Summary: The role is responsible for overseeing the bank’s cybersecurity defence operations. This role ensures that the SOC team effectively monitors, detects, analyses, and responds to cybersecurity incidents and threats to protect the bank’s information systems and assets.

The role holder plays a pivotal role in protecting the bank’s assets, ensuring robust cybersecurity defences and maintaining stakeholder trust.

Key Duties and Responsibilities:

Responsible for providing technical guidance for the development and configuration of the Bank’s IT Network and security infrastructure to ensure that the entire IT network and related services operate securely in line with best practices in information security management.
Responsible for routine monitoring of the IT network to ensure security and compliance to set security and other IT operating standards and procedures.
Review Database management system logs and report on any deviations (Oracle, SQL server, Postgres and MySQL), review UNIX and windows server configurations, logs and updates; report any deviations from policies, procedures.
Review activities of privileged access on all server operating systems, databases and conduct user access reviews for domain, DBs, applications and devices in collaboration with IT service and Infrastructure Manager
Perform security reviews of Endpoint devices and report any deviations from Policies.
Review data centre and Disaster Recovery site environmental conditions and report any deviations from known standards and technology policy.
Lead and manage the security operations team, including analysts, incident responders, and engineers.
Develop a continuous learning environment to keep the team updated on emerging threats and technologies.
Ensure 24/7 coverage by managing shifts, on-call schedules and oversee continuous monitoring of logs, network traffic, and system activities using SIEM (Security Information and Event Management) tools. Ensure alerts are triaged and investigated promptly.
Guide the team in identifying and analyzing unknown threats or vulnerabilities within the environment. Develop and implement proactive threat-hunting methodologies.
Lead the response to high-severity security incidents, ensuring rapid containment, eradication, and recovery.
Develop and execute playbooks for various incident types (e.g., phishing, malware, ransomware).
Supervise forensic investigations to determine root causes and impacts of incidents. Ensure detailed documentation of incident findings for internal review and reporting.
Liaise with other departments (e.g., IT, legal, compliance) to coordinate responses to significant incidents.
Oversee the deployment, maintenance, and optimization of SOC tools, such as SIEM, endpoint detection and response (EDR), intrusion detection/prevention systems (IDS/IPS), and threat intelligence platforms.
Assess new security technologies and tools to improve Security Operations team capabilities. Recommend investments in tools that align with the bank’s security strategy. Ensure seamless integration of tools into operational workflows.
Integrate threat intelligence feeds into Security Operations processes to enrich incident analysis and collaborate with external threat intelligence providers, industry peers, and regulatory bodies.
Develop and maintain playbooks, procedures, and runbooks for SOC operations. Ensure consistency and compliance with organizational security policies.
Monitor adherence to regulatory and compliance frameworks, such as PCI DSS, GDPR, and local banking regulations.
Track and report key metrics such as Mean Time to Detect (MTTD), Mean Time to Respond (MTTR), and incident trends.
Provide regular reports to senior management on the SOC’s performance and the bank’s threat landscape.
Conduct detailed reviews of incidents to identify lessons learned and update response strategies.
Work closely with IT, risk management, and other departments to align Security operations with organizational goals.
Maintain relationships with regulators, auditors, law enforcement, and industry partners for threat intelligence sharing and incident response coordination.
Oversee SOC operations provided by managed security service providers (MSSPs) if applicable.

Financial Responsibility:

Plan and manage the SOC budget for personnel, tools, and training.
Ensure proper allocation of resources to meet operational and strategic objectives.
Oversee contracts and relationships with third-party security vendors and service providers.

Qualifications, Skills and Experience:

Bachelor’s Degree in ICT or Computer related studies e.g. Computer Science, Computer Engineering, IT, business computing or other related studies e.g. Electrical, Data Communication and Networks
Post graduate qualifications and/or certification in IT security management e.g. CCNA, CEH version 9, CISM (Certified Information Security Manager), CISSP, CISA, NSE1 or Certified Network Security Professional (CCNSP) / CCNP)
Post graduate qualifications in Project Management is added advantage.
6 years of progressive experience in systems security and network administration.
At least 4 years’ experience at a supervisory role in Cyber security department of a financial institution or telecom.
Technical skills in Router, Firewall configuration and administration, Proxy system configuration and management, Load balancer and UNIX/Linux systems security administration
Experience in endpoint security administration using any security tools such as Kaspersky Security Centre, Microsoft endpoint protection etc
The Experience in Implementation and management of a SEIM, EDR, EPP, PAM, NAC and patch management systems.

Skills & Experience:

Strong understanding of cybersecurity technologies, attack vectors, and defensive strategies.
Ability to manage and inspire a team of cybersecurity professionals.
Excellent communication skills to convey technical information to both technical and non-technical stakeholders.
Expertise in identifying, analyzing, and mitigating security threats.
Familiarity with banking regulations and compliance standards

Business Behaviours:

A high level of integrity.
Ability to work under minimum supervision.
Teamwork and ability to work well with various teams in the Bank.
Respectfulness and cordial to foster good working relationships with the service providers and customers.
Strong communication and interpersonal skills.
Have excellent coordination and organizational skills

How to Apply:

All suitably qualified and interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees to:

Chief Human Resources Officer,

Housing Finance Bank,

Investment House

Plot 4 Wampewo Avenue, Kololo

Please take note that all applications should be sent by email to Recruitmenthousingfinance.co.ug

DO NOT HAND DELIVER YOUR APPLICATION.

Any form of canvassing will lead to automatic disqualification.

To be eligible to apply, you must have held your substantive position for at least two (2) years and have a consistent satisfactory performance with no disciplinary record over the immediate consecutive past one year

Guidelines for submitting Documents

Ensure that all your documents are scanned and submitted in 1 single batch using the following order:

Application letter
Curriculum Vitae (CV)
Academic Documents and Certificates
The maximum document size is 10 MB.
Please indicate the name of the position you are applying for in the subject.

NB: For regular internal staff to be eligible, you must have held your substantive position for at least two (2) years and have a consistent satisfactory performance with no disciplinary record over the immediate consecutive past two years.

Deadline: 30th January 2025

For more of the latest jobs, please visit https://www.ugashare.com or find us on our facebook page https://www.facebook.com/Ugashare

Date Posted	2025-01-27T07:04
Valid Through	2025-01-31T00:00
Employment Type	FULL_TIME
Hiring Organization	Housing Finance Bank
Job Location	Kampala, Kampala, Kampala , 0256, Uganda

Manager Information Security Operations Careers – Housing Finance Bank

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