Job Title: Products Officer Assets    Â
Organisation:Â DFCU Bank
Duty Station:Â Kampala, Uganda
Reports to: Head Retail Products
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About US:
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary: Reporting to the Head Retail Products, the Products Officer Assets will be responsible for product lifecycle management, innovation and customer experience across lending products and customer value propositions and value management. The role holder will be charged with identifying unmet customer needs and commercialization opportunities, executing approved and prioritized roadmaps by collaborating with interdisciplinary teams to create, design and deliver high-impact innovative lending products from idea to market.
The role is accountable for collaborating with client-facing teams and marketing to drive usage of lending products, increasing monthly active users, average revenue per customer through data-driven analytics, and growing both the balance sheet and net income.
Key Duties and Responsibilities:
- Define compelling retail lending value propositions (including digital lending solutions) by understanding the target customer’s needs, pains and desired gains.
- Build and develop fintech relationships and develop strategic partnerships with those who share our goal of continuous innovation and breakthrough thinking.
- Own and execute the product development lifecycle for traditional and digital lending products from scouting opportunities, and product definition to roll-out.
- Define compelling retail lending value propositions (including digital lending solutions) by understanding the target customer’s needs, pains and desired gains.
- Build and develop fintech relationships and develop strategic partnerships with those who share our goal of continuous innovation and breakthrough thinking.
- Own and execute the product development lifecycle for traditional and digital lending products from scouting opportunities, and product definition to roll-out.
- Lead commercialization initiatives for digital lending solutions working with cross-functional teams to achieve an increase in product uptake, and drive growth to meet utilization targets and ROI.
- Track product performance, and leverage on data and customer insights to identify product growth opportunities.
- Work on both architectural and functional issues with cross-functional teams to achieve integration and clean business flows for projects of varying nature.
- Drive product pricing, profitability, and revenue management for assigned product lines to achieve financial objectives.
- Analyze and prepare business performance/ market trend/ competitive landscape reports for lending products.
- Prepare and present progress dashboards and product performance reports as per agreed timelines.
- Develop and roll out marketing plans and sales initiatives to drive lending product penetration targets informed by market research, competitive analysis, pricing, customer engagement, and business planning.
- Identify opportunities and execute automation and digitization initiatives on retail lending products, processes and services to optimize overall net product income by increasing revenues, lowering costs and improving efficiency.
- Develop effective and efficient processes that ensure seamless and consistent delivery of lending.
- Continuously monitor, identify, and mitigate traditional and digital lending products-related risks, in conjunction with enabling units including as business technology, digital transformation, credit, operations, risk, compliance, international controls and audit.
Qualifications, Skills and Experience:
- Bachelor’s degree in a relevant field
- 6-8 years’ experience in banking and/or digital financial services with at least 3 years experience in digital lending product management
- Good knowledge of key product management marketing principles
- Product and financial training
- Knowledge of product management principles and processes and a good understanding of emerging technology and big data platforms
- Understanding of key business drivers and ability to drive business output.
- Strong analytical skills
- Advanced forecasting, pricing, and business modelling.
- Good computer knowledge especially spreadsheets and databases, word and PowerPoint
- Good interpersonal skills to work with other teams for implementation of activities.
- Business and Industrial awareness
- Team player and ability to work with minimum supervision.
- Solutions-oriented mindset.
How to Apply:
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), to the email address indicated below.
Vacanciesbank
dfcugroup.com
Deadline: 31st May 2024
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Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.
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