People and Culture Lead job at Localworks Ltd

Description

Local Works Uganda is hiring a People and Culture Lead that provides leadership in building a scalable, high-trust organisation that enables LOCALWORKS to grow sustainably.

This role combines hands-on HR delivery with forward-looking organisational development. You will design and strengthen people systems, develop leadership capability, and safeguard a culture rooted in collaboration, craftsmanship, and purpose.

As LOCALWORKS grows, this role will be central to ensuring that our people practices evolve in step with increasing scale and complexity — helping us grow without losing what makes us unique.Local Job Alerts

Reports to: General Manager

Key Responsibilities

1. People and Culture Development

• Act as custodian of LOCALWORKS’ values, embedding them in daily behaviour and decision-making.
• Translate organisational values into practical and scalable people practices.
• Foster a respectful, inclusive, and psychologically safe working environment across office and site teams.
• Support cultural alignment as the organisation expands.

2. Leadership & Management Capability

• Support the transition towards strong people leadership at multiple organisational levels.
• Coach managers in communication, feedback, delegation, and performance management.Communications & Media Studies
• Strengthen leadership confidence and accountability across teams.
• Help identify and prepare future organisational leaders.

3. Learning, Development & Succession

• Design structured learning and development frameworks suited to a growing organisation.
• Lead mentorship and coaching initiatives across departments.
• Establish development pathways for young professionals.
• Support long-term organisational capability and succession planning.

4. Performance Management & Accountability

• Develop and maintain a clear, growth-oriented performance management system.
• Support managers in setting expectations, goals, and development plans.
• Embed regular feedback, reflection, and learning processes.
• Promote accountability while maintaining a supportive culture.

5. HR Systems, Policies & Compliance

• Develop and continuously improve HR policies, procedures, and systems.
• Ensure compliance with Ugandan labour law and employment best practice.
• Maintain reliable employee records and HR reporting.
• Develop people metrics to support leadership decision-making.

6. Recruitment & Onboarding

• Lead recruitment aligned with operational needs and long-term growth.
• Support managers to recruit for competence, learning potential, and cultural alignment.
• Design structured onboarding processes that integrate new employees effectively.

7. Strategic Support to Leadership

• Act as a trusted advisor to directors and senior managers on organisational development matters.
• Contribute to organisational planning and growth discussions.
• Ensure people implications of change and expansion are proactively addressed.

Key Performance Indicators

• Clear and trusted people systems supporting organisational growth.
• Improved leadership capability across teams.
• Visible development pathways for young professionals.
• Effective recruitment and onboarding processes.
• Strong organisational culture maintained during growth.
• High employee engagement and retention.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Organisational Development, Social Science, Psychology, or related field.Compensation consulting
• Professional HR certification (HRMA, IHRM, CIPD or equivalent) is an advantage.
• Proven experience in HR, People & Culture, or organisational development roles.
• Experience supporting growing or scaling organisations is strongly preferred.
• Strong knowledge of Ugandan labour law and employment best practice.
• Demonstrated experience coaching managers and developing teams.
• Ability to balance strategic thinking with hands-on implementation.
• High integrity, emotional intelligence, and strong communication skills.Communications & Media Studies

• Act as custodian of LOCALWORKS’ values, embedding them in daily behaviour and decision-making.
• Translate organisational values into practical and scalable people practices.
• Foster a respectful, inclusive, and psychologically safe working environment across office and site teams.
• Support cultural alignment as the organisation expands.
• Support the transition towards strong people leadership at multiple organisational levels.
• Coach managers in communication, feedback, delegation, and performance management.
• Strengthen leadership confidence and accountability across teams.
• Help identify and prepare future organisational leaders.
• Design structured learning and development frameworks suited to a growing organisation.
• Lead mentorship and coaching initiatives across departments.
• Establish development pathways for young professionals.
• Support long-term organisational capability and succession planning.
• Develop and maintain a clear, growth-oriented performance management system.
• Support managers in setting expectations, goals, and development plans.
• Embed regular feedback, reflection, and learning processes.
• Promote accountability while maintaining a supportive culture.
• Develop and continuously improve HR policies, procedures, and systems.
• Ensure compliance with Ugandan labour law and employment best practice.
• Maintain reliable employee records and HR reporting.
• Develop people metrics to support leadership decision-making.
• Lead recruitment aligned with operational needs and long-term growth.
• Support managers to recruit for competence, learning potential, and cultural alignment.
• Design structured onboarding processes that integrate new employees effectively.
• Act as a trusted advisor to directors and senior managers on organisational development matters.
• Contribute to organisational planning and growth discussions.
• Ensure people implications of change and expansion are proactively addressed.

• High integrity
• Emotional intelligence
• Strong communication skills

• Bachelor’s degree in Human Resources, Organisational Development, Social Science, Psychology, or related field.
• Professional HR certification (HRMA, IHRM, CIPD or equivalent) is an advantage.
• Proven experience in HR, People & Culture, or organisational development roles.
• Experience supporting growing or scaling organisations is strongly preferred.
• Strong knowledge of Ugandan labour law and employment best practice.
• Demonstrated experience coaching managers and developing teams.
• Ability to balance strategic thinking with hands-on implementation.