Parts Sales Executive job at M-Forte

Job Purpose

Drive parts sales by identifying customer needs, maintaining strong client relationships, and ensuring timely and accurate provision of genuine parts and accessories to clients.

Responsibilities

• Sell spare parts and accessories to customers and workshops while meeting sales targets.
• Build and maintain long-term client relationships using existing customer profiles.
• Advise customers on suitable spare parts based on technical knowledge of trucks and buses.
• Process customer orders, invoices, and payments accurately.
• Monitor inventory levels and communicate replenishment requirements.
• Follow up with clients to ensure satisfaction and encourage repeat business.
• Collect market intelligence on competitor pricing, promotions, and parts availability.
• Collaborate with the service team to align parts sales with workshop requirements.
• Maintain professional conduct consistent with company standards and brand values.

Education Requirements

• Bachelor's Degree in Business
• Bachelor's Degree in Automotive Engineering
• Bachelor's Degree in a related field

Experience Requirements

• Minimum 2 years of parts sales experience.
• Proven experience in client relationship management.
• Demonstrated success in sales target achievement.
• Automotive industry experience is preferred.
• Experience in the heavy trucks and buses sector is preferred.

Skills

• Parts sales
• Customer relationship management
• Sales target achievement
• Business development
• Knowledge of truck spare parts
• Knowledge of bus spare parts
• Automotive systems understanding
• Inventory monitoring
• Interpersonal skills
• Customer service skills
• Client engagement
• Relationship building

Competencies

• Customer-focused
• Results-driven
• Self-motivated
• Professionalism
• Relationship management
• Market awareness

Additional Requirements

• Proven client portfolio with solid recommendations.
• Knowledge of trucks and buses spare parts is an added advantage.

• Sell spare parts and accessories to customers and workshops while meeting sales targets.
• Build and maintain long-term client relationships using existing customer profiles.
• Advise customers on suitable spare parts based on technical knowledge of trucks and buses.
• Process customer orders, invoices, and payments accurately.
• Monitor inventory levels and communicate replenishment requirements.
• Follow up with clients to ensure satisfaction and encourage repeat business.
• Collect market intelligence on competitor pricing, promotions, and parts availability.
• Collaborate with the service team to align parts sales with workshop requirements.
• Maintain professional conduct consistent with company standards and brand values.

• Parts sales
• Customer relationship management
• Sales target achievement
• Business development
• Knowledge of truck spare parts
• Knowledge of bus spare parts
• Automotive systems understanding
• Inventory monitoring
• Interpersonal skills
• Customer service skills
• Client engagement
• Relationship building

• Bachelor's Degree in Business
• Bachelor's Degree in Automotive Engineering
• Bachelor's Degree in a related field
• Proven client portfolio with solid recommendations
• Knowledge of trucks and buses spare parts is an added advantage