1. JOB DETAILS:
Job Title: Technician – Panel Beater
Reports to:Â Service Supervisor Body Shop
Direct Reports:Â NA
Department:Â Service
Location:Â Uganda
Band:Â C
2. JOB PURPOSE:
To repair damaged vehicles as per the repair order with efficiency and accuracy. To examine and identify any faults on the chassis/engines and give technical advice on the required repairs and/or replacement parts. To check and ensure that quality work is carried out on customers vehicles.
3. JOB DIMENSIONS:
Number of Staff Supervised:
Direct Reports:Â NA
Total:Â NA
Financial Dimensions:Â NA
4. KEY ACCOUNTABILITIES:
Responsible for safety, economy and accuracy of own work or work assigned apprentice. Care of customers’ property.
Description of the Accountability
Main Job functions
Work Efficiency
- To carry out work within the Company’s set times
Performance Indicators (How accountability is measured)
Main Job functions
Quality of Work
- To carry out repair work in accordance with the dealership and factory standards.
- To check own work after completion
Performance Indicators (How accountability is measured)
- First Time Fix account for 90% of jobs.
Main Job functions
Clean Work Environment
- Maintain the work bay neat and clean at all times.
- Dispose any hazardous waste in accordance with the state regulations (NEMA).
Performance Indicators (How accountability is measured)
- Work area always maintained to required standards at all times.
Main Job functions
Cost Control
- Account for dealership owned tools at all times.
Performance Indicators (How accountability is measured)
Main Job functions
Customer Service
- To ensure that customers vehicles are kept safe and clean.
- Not to cause accidental damage to customers vehicles
Performance Indicators (How accountability is measured)
Main Job functions
Communication
- Liaise with line supervisor to obtain required materials.
- Give feedback on work in progress.
Performance Indicators (How accountability is measured)
5. JOB CONTEXT:
Define organizational policy and other factors that have a critical impact on the job
The company is determined to be organised in terms of quality service delivery. The role is identified and evaluated to ensure that work is carried out in a clean and neat environment in accordance with the Company policies and required factory standards.
6. QUALIFICATIONS, EXPERIENCE, & SKILLS:Â
Minimum Qualifications and Knowledge:Â
Grade I Trade Test, Final Proficiency, Craft III
Minimum Experience:Â
3 Years
Job-Specific Skills:Â
- To have served as a recognized apprenticeship.
- To have undertaken manufacturer's training.
- To have experience on manufacturer's model range.
- Computer literate
Behavioural Competencies :Â
Good interpersonal relationship.
7. Approvals:
Line Manager ( Dept. Manager / Function Head ):
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