Operations Manager job at Ipsos
Posted by: ugashare-Volunteer
Posted date: 2024-Jul-11
Location: Kampala
Vacancy title: Operations Manager [ Type: FULL TIME , Industry: Consulting , Category: Management ] Jobs at: Ipsos Deadline of this Job: Wednesday, July 24 2024 Duty Station: Within Uganda , Kampala, East Africa Summary Date Posted: Wednesday, July 10 2024, Base Salary: Not Disclosed Similar Jobs in Uganda Learn more about Ipsos Ipsos jobs in Uganda
JOB DETAILS: Key Responsibilities: • Develops and implement strategic initiatives in order to improve operational processes, aligned to the SSA Operations strategy • Overall responsibility for quality, timeliness, and profitability of data collection in the Research Division • Oversees the rollout and full implementation of relevant global processes within operations • Manages the Field, CATI, Coding, and Quality Control teams to ensure delivery of KPIs • Ensures teams are suitably resourced with skilled staff, and with appropriate training • Monitor financial KPIs to ensure meeting (or beating) budgets set • Provide guidance on how to improve performance versus budget by adopting efficiency initiatives including software and technology • Act as a trouble-shooter in dealing with particular project issues and problems • Adheres to policies and procedures, acting as an advocate throughout the Operations teams • Provides support and guidance to the team in capacity and resource planning • Establish technical standards and ensure adherence to them for company operations Knowledge and Skills: • Experience in research and specifically in an Operations environment • 3 – 4 years of hands-on experience on the operational side of Market and Social Research, preferably in full-time positions • Decisive in nature with the ability to make tough decisions within difficult situations and circumstances • Excellent team player with a collaborative style of communicating and leading • Exceptional interpersonal and people skills to work with different types of people • A solution-oriented person who is able to come up with creative and positive ideas to drive the teams and operations forward • Considerable ability to manage and coordinate functions of various departments • Strong commercial acumen
Education Requirement: No Requirements Work Hours: 8
Experience in Months: 36
Level of Education: Job application procedure
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