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No Experience UN Jobs – Operational Service Desk Intern – United Nations Regional Service Centre Entebbe (RSCE)
Posted by: ugashare-Volunteer
Posted date: 2025-Feb-28
Location: ntebbe, Uganda
Job Title: Â Operational Service Desk Intern (No Experience UN Jobs) Organisation: United Nations Regional Service Centre Entebbe (RSCE) Duty Station:Â Entebbe, Uganda Reports to: Chief of Unit Job Opening ID: 254088 About the Company: The Regional Service Centre in Entebbe, Uganda (RSCE) was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities. This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support. Â Key Duties and Responsibilities: Â Â The duties of the Operational Service Desk Intern may include but are not limited to: - Work with OSD team to organize Knowledge Sharing Sessions.
- Support with creating proactive reports that would be published to be accessed by service lines.
- Analyse and review reports for Quality Assurance as well as identify gaps.
- Analyze data and derive insights from reports to influence business decisions.
- Performs other duties as required such as:
- Data mining and converting raw data into meaningful and actionable business analysis and insights that will enable upper management to make proactive decisions.
- Delivering analysis, insights and reporting that will influence business strategy and decisions.
- Work with business users to understand requirements and translate these into BI reporting solutions
Qualifications, Skills and Experience:
- Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher) in data science, statistics, mathematics, public administration, human resources or administration, business management, information technology, or related field;Â (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum Bachelor’s degree or equivalent) in data science, statistics, mathematics, public administration, human resources or administration, business management, information technology, or related field.
Job – Specific Qualification Work Experience - No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
- Knowledge of Programing languages in SQL, R,Python or similar languages to manipulate data is desirable.
- Proficiency in data manipulation, analytics, and visualization skill-set as well as ability to source, clean and manipulate data from databases (SQL server, CSV, and other data sources is desirable.
- Ability to use data visualization tools such as Excel, Power BI and Knime, is desirable.
Languages - English and French are the working languages of the United Nations Secretariat. For the internship advertised, fluency in oral and written English is required; and knowledge of French is desirable.
Competencies - Professionalism: Knowledge of advanced studies in data science including data manipulation, analytics, and visualization as well as ability to source, clean and manipulate data from databases (SQL server, CSV, and other data sources. Ability to use for data visualization such as Excel, Power BI to produce meaningful dashboards and be able to mine data and convert it into applicable insights. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
- Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
- Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
How to Apply:
All candidates who wish to join the United Nations in the aforementioned capacity should apply online at the online portal link below. Click Here Deadline: 8th March 2025 For more of the latest jobs, please visit https://www.ugashare.com or find us on our facebook page https://www.facebook.com/Ugashare Job Title:  Technical Lead, Demand Side Organisation: FHI 360 Duty… Job Title:  Direct Sales Representatives (10 No Experience Jobs) Organisation:… Job Title:   Communications Officer  Organisation: Right To Play (RTP) Duty… Job Title:  Officer, Project  Organisation: ChildFund International Duty Station:  Obongi, Uganda… Job Title: Head of Quality & Safety – Technical Operations… Job Title:  Graduate Trainee Opportunity (12 No Experience Fresh Graduate…
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