Job Title:Â Network Administrator
Organisation:Â Equity Bank Uganda Limited
Duty Station:Â Â Kampala, Uganda
Reports to: Manager ICT Infrastructure Support
About Organisation:
Equity Bank Uganda Limited is one of the region’s leading banks whose purpose IS to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Uganda, Kenya, Tanzania, Rwanda, Southern Sudan and DR Congo, Equity Bank is now home to more than 12 million customers, the largest customer base in the Eastern African Region.
Job Summary: Â The Role holder is responsible for providing network administration and technical support of network and hardware equipment. They will be responsible for ensuring that all networks and hardware is correctly installed, configured, maintained and is available and secure.
Key Duties and Responsibilities:
- Administration, installation and support of all Wide Area Networks, Local Area Networks and Telecoms equipment that exist within Equity Bank (both branch and Head Office) including user administration, security, reliability and availability.
- Participation as a key player in the setup of new branches by installing, configuring and supporting all newly installed network equipment.
- General technical support to all computer users, both emergency and routine.
- Troubleshooting of all network issues to identify and resolve issues affecting users.
- Support of internet connectivity to branches.
- Ensuring that all IT users adhere to the Equity Bank IT policies.
- Liaising with the IT Manager regarding any technical issues that affect operations at the branch and providing recommendations on how they should best be handled.
- Assist with documentation for the IT department such as contributions to the IT manual, Technical Support documentation and other related IT documents.
- Training of users where user knowledge / skills are deficient
- Providing IT training to branch ICT contacts as required on basic network configurations, and VOIP telephony issues.
Qualifications, Skills and Experience: Â
- A good degree in an Information Technology related discipline.
- Networking certification required (CCNA, CCNP, CCIE, hardware and Microsoft certifications) desirable.
- Some telecoms knowledge, PABX programming
- At least 3 years’ experience with specialization in network administration.
- Good knowledge of operating systems (Windows XP, 2K3, Vista Linux), email applications, anti-virus software, MS Office and other standard software.
- Good analytical and problem-solving skills, ability to organize, prioritize and show initiative, good interpersonal and communication skills, team player and willingness to travel to branches.
How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your job application cover letter along with a detailed resume, copies of the relevant certificates and testimonials in a single PDF file format, quoting the respective Job title in the subject field to recruitment
equitybank.co.ug
Deadline: Friday 3rd January 2025.
NB: Only short-listed candidates will be contacted. Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.
For more of the latest jobs, please visit https://www.ugashare.com or find us on our facebook page https://www.facebook.com/Ugashare
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