Mobility Finance Operation Manager job at WASSHA Africa Uganda Ltd

ABOUT WASSHA

WASSHA Africa Uganda Ltd is a fast-growing solar energy company offering alternative energy solutions to people with no or limited power access. We empower them by offering affordable and clean energy services to enhance their businesses and/or improve their standards of living.

Our vision is "Unlock Humankind's Limitation" and our mission is "power to the people."

We are part of the WASSHA Inc. group with presence in Japan, Tanzania, Uganda, Mozambique, DRC, Nigeria and with expansion prospects to several African countries.

JOB PURPOSE

• To establish, develop and scale the Mobility Finance business (motorcycle hire-purchase business) operations in Uganda based on operational experience from Kenya, the Ugandan market situation and the direction from the Mobility Finance Division HQ in Japan.
• The role involves building the team, driving daily operations, managing risks and achieving key performance targets including sales, default rate and repossession rate. The ideal candidate will be a self-driven leader with strong ownership and a passion for financial inclusion and mobility.

• Strategic Leadership Lead the team and develop strategies aligned with WASSHA's vision and the direction from the Mobility Finance Division HQ in Japan.
• Commercial Strategy & Revenue Growth Drive revenue and profit growth by analyzing the market and implementing effective growth initiatives.
• Execution of Daily Operations Oversee daily operations to ensure efficiency, service quality and achievement of KPIs.
• Collaboration & Coordination Work with internal and international teams, hire and train staff and leverage WASSHA's assets for business growth.
• Customer Engagement Understand customer needs, solve pain points and deliver solutions that create value.
• Risk Management Monitor portfolio performance, lead recovery actions, manage risks and ensure compliance with policies and regulations.

• Education Bachelor's degree in Business Administration, Strategic Management or a related field.
• Relevant certifications (e.g., PMP, Lean Start-up) are an advantage.
• Experience Minimum 2+ years of experience in a managerial role (e.g. General Manager, Sales Manager, Operation Manager).
• Preferred 5+ years of experience in motorcycle financing or hire-purchase in emerging markets in Africa.
• Experience in bike taxi (boda) community engagement and working with motorcycle distributors, dealers or EV motorcycle players.