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MHPSS Counselor job at Alight
Posted by: ugashare-Volunteer
Posted date: 2025-Mar-14
Location: Kampala
Vacancy title:
MHPSS Counselor [ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Healthcare ]
Jobs at: Alight
Deadline of this Job:
Wednesday, March 19 2025 Duty Station:
Within Uganda , Kampala, East Africa
Summary
Date Posted: Thursday, March 13 2025, Base Salary: Not Disclosed Similar Jobs in UgandaLearn more about AlightAlight jobs in Uganda JOB DETAILS:
Hello Hello! Alight is recruiting MHPSS Couselor for our program in Uganda to be based in Yumbe, RHino Camp and Adjumani . You’re interested in joining us? Welcome, we’re happy you’re here!
If you join us, you will find…
A team with deep experience in co-designing solutions that create new value around the world. We know we need to always be better, and we believe in the power and abundance of everyday people, everywhere, to change the world with us.
A culture of radical accountability to our customers –as we help build a meaningful life for and with the displaced, we ask them what they want and then deliver on it.
The MHPSS Counsellor will work as a process-oriented person to Alight’s MHPSS and GBV Program in the refugee settlements to achieve the related outcomes/outputs within the program sites. The incumbent will be responsible for providing the day-to-day psychological support to beneficiaries as well as providing specialized counselling support to people faced with challenges relating to Gender Based Violence and mental health and psychosocial. He/she is required to also provide preventive services including information to the general community in line with MHPSS and GBV.
KEY DUTIES & RESPONSIBILITIES
Case management:
• Utilize psychometric tools provided by the supervisor at baseline, during and after treatment.
• Provide structured counseling sessions to child and adults in based on individual, family and group approaches.
• Strengthen existing referral systems and networks of psychosocial and GBV service providers
• Facilitate formation of and mentorship of support groups for survivors and clients of MHPSS and other vulnerable groups.
• Efficiently and effectively carry out home and or school visits to persons of concern as may be required.
• Ability to do trauma counseling both in individual and group settings.
• Identify vulnerabilities, and ensure to follow-up on specific cases whilst making referrals to relevant service points.
• Maintain accurate records of support provided to partners and write timely reports as required by the project (using GBV IMS and MHPSS Database)
• Work with MHPSS team to strengthen existing referral systems and networks of psychosocial service.
• Expected to receive and address referral needs from OPM, The Donor, Protection and Health partners. The MHPSS counselor is also expected to advocate for sustainable and long term solutions for MHPSS and GBV cases at relevant platforms.
Planning and Coordination:
• Participate in the development & submission of the Quarterly work plans, monthly work plans, weekly action plans and any other reports timely.
• Lead/ coordinate all donor related missions to ensure Alight gets to represent its work effectively.
• Ensure Alight actively participates in all elements of site-level coordination (e.g. OPM, Doner, Inter-Agency Working Groups) and ensure Alight teams are consulting coordination structures as projects are implemented.
• Maintain an open dialogue with all relevant sectorial and inter-agency actors operating in the refugee settlement.
• Develop and maintain strong working relationship with all stakeholders-including Refugee Welfare Councils community leaders, NGOs, UN agencies and CBOs;
• Ensure information from the coordination meetings is timely shared by teams along with quick responses to issues identified;
• Develop and maintain constructive, positive and respectful relationships with key government, OPM and other stakeholders.
• Ensure that activities to be implemented are shared with relevant stakeholders for the purpose of collaboration, building relationships, and developing joint activities that make best use of available capacities;
Quality Management:
• Provide avenues and channels (formal and informal) that encourage client feedback processes to assess quality of care and service access issues.
Community empowerment and outreaches:
• Develop and implement programs which promote resilience and strengthen positive coping mechanisms within the community; establishment of peer networks, psychosocial support, and social integration.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support the Clinical Psychologist, in dissemination of relevant information during the Community MHPSS prevention forums and meetings.
• Provide supervision and continuous development to the Para counsellors (incentive workers) and ensure effective provision of Psycho-social services using the MHPSS pyramid and SASA approaches.
• Work with the MHPSS team to train communities and partners in Psychological First Aid and SASA! Methodology.
• Carry out awareness raising activities on GBV and MHPSS within the communities
• Organize for and conduct distribution of dignity kits for survivors, teenage mothers and those living in severe distress in Kyangwali Refugee Settlement.
• Monitor activities of community-based GBV/MHPSS networks, and provide capacity building and support to such networks.
• Assist in training and mentoring of local community partners and community members in GBV response and prevention, SASA including case management
• Help establish and strengthen community-based referral pathway among various services for survivors of GBV including monitoring the quality of the services provided.
Finance and Administration:
• With support from the Human Resources Coordinator maintain the integrity and oversight of HR systems and processes.
• Track BVA and ensure spending is on track.
• Safeguard and adhere to Alight’s internal controls and financial procedures.
• Liaise with the Country Finance Coordinator to ensure monthly financial projections and corresponding cash requests are processed in a timely manner;
Professional care and growth:
• Engage in quality self-care through supervision, debriefings, and other shared and individual preferences.
• Actively participate in Continuous Learning Sessions (CLS) with the MHPSS team and extend knowledge to staff.
• Any other duties as assigned by the line supervisor like attending protection and or working group meetings.
Perform any other duties assigned to you.
REQUIREMENTS
Qualifications and experience:
• A Minimum of a bachelor’s degree in social sciences, Guidance and Counseling, Community Psychology, and / or Social Work; and a Certification in Counseling.
• Minimum of 4 years work experience in providing psychosocial counseling in a refugee context.
• Certificate in Counseling
• Proficiency in computer use and knowledge of up-to-date MS packages.
• Comprehensive case management and documentation plus presentation skills.
Behavioral competences:
• Able to uphold high ethical and professional standards as outlined in counseling profession.
• Good listener, open-minded, non-judgmental, and sensitive to the needs and situation of GBV survivors and MHPSS clients including the ability to respect the survivors’ right to confidentiality and choice of service.
• Appreciation and strong willingness to apply client centered approaches in implementation of services relating to GBV and MHPSS.
• Highly motivated, creative, and compassionate person who is dedicated to ensuring that models of best practice are utilized.
• Strong leadership skills; key in leading the team but also informs ability to execute delegated tasks from supervisor.
• Independence: proven ability to work well individually and within a team.
• Willingness to travel throughout communities (70% of the time) and work in a participatory manner with a variety of populations. This calls for respect for culture, religion and beliefs.
• Ability to handle stressful working conditions with limited supervision.
• Ability to recognize own distress and seek for both formal and informal solution to mitigate it.
• Able to complete required reporting and documentation within the set deadlines.
• Problem solving and conflict resolution skills.
• Fluency in written and spoken English plus Swahili and Arabic is essential (language preferred according to specific sites).
• Fluency in Swahili and ability to ride a motorcycle with a valid license (Class A) is an added advantage.
• Ability to ride a motorbike is added advantage.
OTHERS/EXTRA DETAILS
Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing nondiscrimination in employment. Any form of canvassing in the recruitment process will lead to automatic disqualification.
"By applying to this job, I understand and acknowledge that ALIGHT is committed to ensure compliance of its code of conduct by staff and any other persons working on behalf of ALIGHT with zero tolerance to GBV acts and Protection against Sexual Exploitation and Abuse. ALIGHT requires its staff and any other person working on behalf of ALIGHT to treat all people with dignity and respect and to actively prevent harassment, abuse and any nature of exploitation. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding related topics". "QUALIFIED WOMEN ARE ENCOURAGED TO APPLY’’
Work Hours: 8
Experience in Months: 48
Level of Education: Bachelor Degree Job application procedure
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