Medical Sales Representative job at Marie Stopes Uganda (MSU)

No. of Direct Reports           0
Reporting to  Territory Supervisor
Budget Responsibilities (Y/N)        N

The Role
Reporting to the Territory Supervisor, role of this position is to promote, market and distribute MSI UG’s range of pharmaceutical products to meet set ambitious business objectives. The position holder is responsible for managing business relationships with existing clients, while getting new customers, to guarantee customer satisfaction when interacting with MSI UG brands.

The position holder will be required to consistently engage with healthcare institutions and healthcare providers (HCPs) to share MSI UG product offering and superiority, to grow Marie stopes brand awareness and credibility better than competition.

Key Responsibilities        

• Effectively detail, train and promote assigned range of pharma products to healthcare providers for prescription and use by highlighting features/benefits of the products, proven efficacy, new research and clinical findings through one-on-one detailing and group meetings.
• Achieve minimum secondary sales target as set by supervisor by identifying opportunities, negotiating contracts, closing sales, and exceeding volume and revenue targets.
• Achieve maximum coverage & productivity by preparing efficient and effective route plans to cover the entire territory and required number of existing and new customers on daily basis.
• Ensure visibility of MSI UG products at the outlets, display of company’s communications materials at the outlets/doctors’ chambers/clinics/hospitals.
• Promote MSI products by presenting product information, deliver samples, conduct demonstrations and continuous medical education (CMEs) on features, benefits, usage, and clinical evidence.
• Distributor support & liquidation, through booking sales orders from secondary sales customers and creating linkage to the distributors.
• Increasing coverage and distribution through maintaining existing customers while pitching and recruiting new customers.
• Book orders from doctors/private service providers, pharmacies, wholesalers, chain stores, hospitals, private clinics, NGOs.
• Collect and report information on competitors’ products and activities.
• Prepare and submit daily, weekly and monthly reports to the Territory Supervisor as per specified reporting formats.
• Attend trainings from time to time and develop competencies required for being a more effective salesperson.
• Build and maintain relationship with local influential and opinion leaders on behalf of the company.
• Ensuring effective custodianship and accountability for all assigned MSI UG assets by implementing controls to prevent loss, theft or misuse of assets.

Qualifications, Knowledge, and Experience

• Degree in Biological, Biomedical sciences, or Diploma in pharmacy, Clinical medicine or Nursing from a reputable institution.
• A minimum of 3 years’ experience with robust pharmaceutical sales and specialisation in sales or marketing of health products.
• Additional training in pharmaceutical marketing will be an advantage.
• Significant knowledge in Family planning and pharmaceutical sector in Uganda.
• Valid driving licence.
• Deep product and clinical knowledge.
• Strong communication, negotiation, and presentation skills.
• Relationship-building and customer service.
• Quick decision making and highly intelligent.
• Persistence, ambition, resilience and ethical selling practices.
• Time management and organization.

Personal Attributes

Successful performance at MSI is not simply defined in terms of ‘what’ people achieve but equally is about ‘how’ people go about their jobs and the impact that they have on others. We encourage and expect all team members will demonstrate the following behaviours:

• Initiative

Thinking ahead and taking action to make the most of opportunities by finding the optimum solution

• Innovative

Thinking creatively and outside of the box so that ideas generated create a positive outcome

• Effective Communication

Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.

• Responsive

Being responsive to changing priorities and demands

• Working Efficiently

Planning, prioritising and organising work to ensure work is accurate and deadlines are met

• Sharing Information

Sharing information and knowledge whilst maintaining confidentiality

• Focus on Learning

Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further

• Commitment

Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements

• Driven

Drive and determination to deliver results

• Accountable

Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate

• Embracing Change

Openness to embracing change within the organisation and being able to adjust plans/activities accordingly

• Motivated

Motivation towards achieving quality results to maximise potential

• Team Player

Working as part of a team by being supportive, flexible and showing respect for each other

MSI Behaviours and Values
Team Member Behaviours

Work as One MSI

• You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making across MSI, enabling us to maximise our ability to influence others.
• You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort.
• You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures.

Show courage, authenticity and integrity

• You hold yourself accountable for the decisions you make and the behaviours you demonstrate.
• You are courageous in challenging others and taking appropriate managed risks.

Develop and grow

• You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to be even more effective.
• You manage your career development including keeping your knowledge and skills up to date.

Deliver excellence, always

• You strive to consistently meet and exceed expectations, putting clients at the centre of everything, and implement smarter, more efficient ways of performing your role.
• You build and maintain effective long-term working relationships with all stakeholders, and are a true MSI ambassador.

Leadership (For Leaders only)

• You inspire individuals and teams, through situational leadership, providing clear direction.
• You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst strengthening our talent and succession pipeline.
• You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and business and encourage this in your team.
• You articulate a vision of the future which inspires and excites others.

MSI Values

• Mission driven: With unwavering commitment, we exist to empower women and men to have children by choice not chance.
• Client centred: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the highest possible quality.
• Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long term sustainability and increased impact.
• Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push boundaries, make tough decisions and challenge others in line with our mission.
• Resilient: In challenging situations, we work together and support each other, adapting and learning to find solutions, whatever we’re up against.
• Inclusive: We believe that diversity is a strength. We all play our part in creating a culture where every team member can thrive, feel valued and contribute meaningfully to our mission, and where all our clients feel welcome and supported.

• Effectively detail, train and promote assigned range of pharma products to healthcare providers for prescription and use by highlighting features/benefits of the products, proven efficacy, new research and clinical findings through one-on-one detailing and group meetings.
• Achieve minimum secondary sales target as set by supervisor by identifying opportunities, negotiating contracts, closing sales, and exceeding volume and revenue targets.
• Achieve maximum coverage & productivity by preparing efficient and effective route plans to cover the entire territory and required number of existing and new customers on daily basis.
• Ensure visibility of MSI UG products at the outlets, display of company’s communications materials at the outlets/doctors’ chambers/clinics/hospitals.
• Promote MSI products by presenting product information, deliver samples, conduct demonstrations and continuous medical education (CMEs) on features, benefits, usage, and clinical evidence.
• Distributor support & liquidation, through booking sales orders from secondary sales customers and creating linkage to the distributors.
• Increasing coverage and distribution through maintaining existing customers while pitching and recruiting new customers.
• Book orders from doctors/private service providers, pharmacies, wholesalers, chain stores, hospitals, private clinics, NGOs.
• Collect and report information on competitors’ products and activities.
• Prepare and submit daily, weekly and monthly reports to the Territory Supervisor as per specified reporting formats.
• Attend trainings from time to time and develop competencies required for being a more effective salesperson.
• Build and maintain relationship with local influential and opinion leaders on behalf of the company.
• Ensuring effective custodianship and accountability for all assigned MSI UG assets by implementing controls to prevent loss, theft or misuse of assets.

• Strong communication, negotiation, and presentation skills.
• Relationship-building and customer service.
• Quick decision making and highly intelligent.
• Persistence, ambition, resilience and ethical selling practices.
• Time management and organization.

• Degree in Biological, Biomedical sciences, or Diploma in pharmacy, Clinical medicine or Nursing from a reputable institution.
• A minimum of 3 years’ experience with robust pharmaceutical sales and specialisation in sales or marketing of health products.
• Additional training in pharmaceutical marketing will be an advantage.
• Significant knowledge in Family planning and pharmaceutical sector in Uganda.
• Valid driving licence.
• Deep product and clinical knowledge.