Marketing Intern – Digital & Content job at Interswitch East Africa

Description

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis. Our vision is to build an Africa where payment is a seamless part of everyday life.

Job Title: Marketing Intern – Digital & Content

Function: Growth Marketing & Corporate Communications

Location: Uganda

JOB PURPOSE:

To support the execution of growth marketing, digital, content, communications and events activities, with a primary focus on social media and content creation. The role provides hands-on experience in marketing execution within a fast-paced payments and technology environment.

KEY RESPONSIBILITIES

A. Social Media Management & Content Creation

• Support development, approval and publishing of content across social media channels.
• Maintain the content calendar and ensure pages remain active and monitored.
• Create basic social content, including copy, graphics, short-form video and reels.
• Monitor engagement, trends and customer interactions and escalate issues where required.
• Track basic social media performance and provide regular updates.

B. Digital Marketing & Media Support

• Support the digital media buyer with social media, email, SEO/SEM and display campaigns.
• Coordinate digital assets and assist with campaign tracking, reporting and optimization.
• Conduct basic research on digital trends, audiences and competitors.
• Support lead-generation activities by maintaining campaign information and ensuring leads or responses are appropriately captured and escalated.

C. Internal Communications

• Support the development and distribution of internal communication materials, including announcements, employee updates, campaign communications and internal engagement content.
• Assist in developing engaging internal content for relevant channels such as email, employee platforms and internal social channels.

D. Creative Development

• Support the Growth Marketing Specialist in coordinating with internal and external design teams on marketing materials.
• Prepare and share creative briefs, campaign information and reference materials with designers as directed.
• Track creative requests and follow up on agreed timelines to ensure deliverables are completed on schedule.
• Conduct initial quality checks on marketing materials to ensure correct copy, logos, product information, formats and required specifications are reflected before sharing for final approval.
• Assist with resizing and adapting approved creative assets for different digital channels where required and within capability.
• Maintain an organised library of approved brand and campaign assets.

E. Events, Webinars & Sponsorships

• Support the Growth Marketing Specialist in coordinating creative briefs and marketing materials with design teams.
• Assist with events, webinars and sponsorship activities, including logistics and communications.
• Support post-event reporting and documentation.

F. Marketing Administration & Coordination

• Maintain marketing calendars, trackers, reports and campaign files.
• Support routine coordination with internal teams, agencies and suppliers.
• Provide general administrative support to the marketing team.

EDUCATION

Pursuing or recently completed a Diploma or bachelor’s degree in marketing, Digital Marketing, Communications, Journalism, Public Relations, Advertising, Business or a related field.

Final-year students and recent graduates are encouraged to apply.

EXPERIENCE:

This is an entry-level internship position, and extensive professional experience is not required.

• Some practical experience or strong passion for social media management and content creation.
• Experience managing a personal, university, business or community social media page is an advantage.
• Basic skills in Canva, CapCut or similar tools.
• Good writing, communication and digital skills.
• Strong organization, attention to detail and ability to meet deadlines.
• Proactive, creative, curious and willing to learn.
• Comfortable working collaboratively and managing multiple priorities.

Portfolio or examples of social media/content work will be an advantage.

• Support development, approval and publishing of content across social media channels.
• Maintain the content calendar and ensure pages remain active and monitored.
• Create basic social content, including copy, graphics, short-form video and reels.
• Monitor engagement, trends and customer interactions and escalate issues where required.
• Track basic social media performance and provide regular updates.
• Support the digital media buyer with social media, email, SEO/SEM and display campaigns.
• Coordinate digital assets and assist with campaign tracking, reporting and optimization.
• Conduct basic research on digital trends, audiences and competitors.
• Support lead-generation activities by maintaining campaign information and ensuring leads or responses are appropriately captured and escalated.
• Support the development and distribution of internal communication materials, including announcements, employee updates, campaign communications and internal engagement content.
• Assist in developing engaging internal content for relevant channels such as email, employee platforms and internal social channels.
• Support the Growth Marketing Specialist in coordinating with internal and external design teams on marketing materials.
• Prepare and share creative briefs, campaign information and reference materials with designers as directed.
• Track creative requests and follow up on agreed timelines to ensure deliverables are completed on schedule.
• Conduct initial quality checks on marketing materials to ensure correct copy, logos, product information, formats and required specifications are reflected before sharing for final approval.
• Assist with resizing and adapting approved creative assets for different digital channels where required and within capability.
• Maintain an organised library of approved brand and campaign assets.
• Support the Growth Marketing Specialist in coordinating creative briefs and marketing materials with design teams.
• Assist with events, webinars and sponsorship activities, including logistics and communications.
• Support post-event reporting and documentation.
• Maintain marketing calendars, trackers, reports and campaign files.
• Support routine coordination with internal teams, agencies and suppliers.
• Provide general administrative support to the marketing team.

• Some practical experience or strong passion for social media management and content creation.
• Experience managing a personal, university, business or community social media page is an advantage.
• Basic skills in Canva, CapCut or similar tools.
• Good writing, communication and digital skills.
• Strong organization, attention to detail and ability to meet deadlines.
• Proactive, creative, curious and willing to learn.
• Comfortable working collaboratively and managing multiple priorities.

• Pursuing or recently completed a Diploma or bachelor’s degree in marketing, Digital Marketing, Communications, Journalism, Public Relations, Advertising, Business or a related field.
• Final-year students and recent graduates are encouraged to apply.