Manager Standards and Compliance job at MTN-Uganda

Background information about the job or company

To ensure that the MTN Uganda, network is in compliance with MTN Group and UCC standards and requirements. To ensure all relevant processes, policies and procedures are in place to minimize Network risks. MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Responsibilities or duties

Ensure that Network Systems are in compliance with the organizational policies, industry policies and system security standards. In charge of Regulatory and other government stakeholder engagements and system requirements. Ensure compliance to National operator license, Quality of Service (QoS) requirements and other regulatory obligations. Track closure of MTN Uganda Network Group Internal and External audit findings. Ensure Policies, Processes and Procedures are in place to support required Network security. Ensure adherence to processes/procedures within Network Group and undertake research to enhance efficiency of the processes. Provide leadership to the technology change board and ensure adherence to the change management process. Ensure business continuity by ensuring different technical resilience requirements are met. Monitoring Network Inventory through the Inventory management tool. Prepare CAPEX/OPEX budgets required to meet support requirements for the vendors. Ensure compliance to Network Systems security standards and controls - ISO27001.

Qualifications or requirements

Minimum of bachelor’s degree in Telecommunication / Electrical Engineering or any other relevant degree. Relevant certification / accreditation / membership with professional body for Engineers will be added advantage.

Experience needed

5 years’ experience in Network/Service Planning or Network operations.

Any other provided details

Skills / physical competencies: Negotiation skills. A highly specialized technologist with mathematical, statistical and problem-solving abilities. Lateral thinking and general systems-interconnectivity knowledge. Process Engineering skills. Digital and computing skills. Leadership skills. Communication skills.

• Ensure that Network Systems are in compliance with the organizational policies, industry policies and system security standards
• In charge of Regulatory and other government stakeholder engagements and system requirements.
• Ensure compliance to National operator license, Quality of Service (QoS) requirements and other regulatory obligations
• Track closure of MTN Uganda Network Group Internal and External audit findings
• Ensure Policies, Processes and Procedures are in place to support required Network security
• Ensure adherence to processes/procedures within Network Group and undertake research to enhance efficiency of the processes.
• Provide leadership to the technology change board and ensure adherence to the change management process.
• Ensure business continuity by ensuring different technical resilience requirements are met
• Monitoring Network Inventory through the Inventory management tool
• Prepare CAPEX/OPEX budgets required to meet support requirements for the vendors
• Ensure compliance to Network Systems security standards and controls - ISO27001

• Negotiation skills
• A highly specialized technologist with mathematical, statistical and problem-solving abilities.
• Lateral thinking and general systems-interconnectivity knowledge
• Process Engineering skills
• Digital and computing skills.
• Leadership skills
• Communication skills

• Minimum of bachelor’s degree in Telecommunication / Electrical Engineering or any other relevant degree.
• Relevant certification / accreditation / membership with professional body for Engineers will be added advantage