Job Title: Â Manager Merchant Acquiring Business
Organization:Â Centenary Bank
Duty Station:Â Kampala, Uganda
Reports to: Chief Manager Alternative Channels
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About the Company:
Centenary Bank is a leading Commercial Microfinance Bank serving over a third of the banking population with services that can be accessed across 80 branches, 191 ATMs and over 5,200 CenteAgents and other digital platforms.
Job Summary: Â Â To create strategic ownership for point of sale (POS) and E-Commerce channels. Develop and implement strategic initiatives to maximize uptake utilization on these two channels, revenue generation and continuous customer journey improvement. In addition, there is a critical need to pro-actively monitor and manage POS &E-commerce related risks to minimize exposure to the bank. E- commerce includes all payment types such as debit card, prepaid card and others.
Key Duties and Responsibilities:
- Develop a usage and adoption strategy for POS, E Commerce, QR code among others.
- Drive channel utilization and profitability.
- Promote and present digital payment solutions and other banking products to merchants as per their business needs.
- Performance management for the merchant acquiring team.
- Maintain merchants’ relationships to ensure continuous growth and sales targets are achieved.
- Create a sales schedule and Targets for the Acquiring team, follow up and provide regular updates.
- Build and manage the relationships of key Merchant accounts.
- Prepare reports as required regarding business development including market comparison analysis, business opportunities, recommendations, etc.
- Daily tracking of the sales team’s performance with immediate actions as required
- Undertake office administrative duties as required in conjunction with operations and cross-functional teams.
- Ensure that cross-selling of other banking products such as loans, cards, deposit accounts, etc.
- Gather and share market/competitor intelligence and inform Channel Head about any gaps in product offering compared to peers.
- Ensure flaws are avoided and errors are rectified in very good time.
- Implement and drive proactive risk management checks and controls.
- Work hand in hand with the Marketing team to draw promotional campaigns for the channel.
Qualifications, Skills and Experience:
- Bachelor’s degree in a business-related course i.e Economics, Commerce, Business Administration/Studies, Quantitative Economics
Required Experience and Competences:
- At least 5 to 6 years of experience in Merchant Acquiring business
- Advanced product knowledge in Card and payments business is an added advantage.
Required Skills:
- Analytical skills
- Reporting skills
- Excellent communication skills
- Decision Making
- Team player
- Attention to details
- Planning
- Leading & Supervising
- Customer focussed.
- Excellent sales and Marketing skills
- Excellent negotiation skills
- Critical thinking Skills
- Data analytics skills
How to Apply:
If you are interested in joining a dynamic team in a fast-paced work environment and meet fully the requirements above, please:
Download an application form, Click Here
Fill the form and attach an application letter (addressed to General Manager Human Resource, Centenary Bank, P.O. Box 1892, Kampala), updated Curriculum Vitae, plus copies of all academic credentials, testimonials and contact details of three competent referees.
E-mail the above to: Talent_sourcing
centenarybank.co.ug
Note: Only shortlisted candidates will, be contacted.
Deadline: 18th February 2025
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