Manager, Client Relations job at Posta Uganda

Summary
Date Posted: Tuesday, March 18 2025, Base Salary: Not Disclosed

JOB DETAILS:
Position Function To be in charge of marketing, Public Relations as well as managing media relations in line with UPL goals and objectives.

DUTIES AND RESPONSIBILITIES
A. Marketing
i. Ensure that all company products are supported to realize their target on market share, revenue and awareness.
ii. Manage all matters handled by the marketing agency.
B. Public Relations
i. Ensure that all clients of the company (internal and external) receive adequate attention at all times. ii. Ensure a positive corporate image for Posta Uganda
C. Media Relations
i. Manage all matters concerning the media
ii. Ensure active engagement on all social platforms (twitter, WhatsApp, email).

KEY PERFORMANCE INDICATORS
• Increased brand recognition/awareness among target audience.
• Growth in social media followers and engagement rate.
• Growth in revenue attribute to marketing campaigns.
• Increase in positive media mentions, press releases, and interviews in target publications.
• Management and reduction of negative publicity incidents.
• Timely and effective handling of crises with minimal negative impact on UPL’s brand.

3 PERSON SPECIFICATIONS
Qualifications:
• An Honors Bachelor’s Degree in Marketing, Public Relations, Communications, Journalism or Media Relations from a recognized University.
• Preference shall be given to candidates who possess membership in a reputable Professional Accountancy body such as Chartered Institute of Marketing (CIM), Accredited Public Relations (APR), Chartered Institute of Public Relations (CIPR).

Experience:
• Six (06) years’ experience at least four (04) of which should have been at the Officer or Supervisory Level in a reputable organization.

Competencies:
• Communication and Interpersonal skills
• Strategic thinking and planning
• Media and Public Relations expertise
• Digital marketing and social media savvy
• Analytical and Data Driven Decision Making
• Creative and Brand oriented
• Leadership and team collaboration.

Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

Job application procedure
Interested candidates should send their application letter; attach certified copies of academic transcripts and certificates as well as a detailed CV, to reach the address below not later than 31 March 2025. The Head, Department of Human Resource and Administration Posta Uganda P.O Box 7106 Kampala


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