Manager - API & B2B Payments job at MTN-Uganda

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Job Description

Job Title: Manager – API & B2B Payments

Reporting to: Senior Manager Payments

Division – Products & Services

Mission/ Core purpose of the Job

The Manager – API & B2B Payments will be responsible for scaling MTN MoMo’s API ecosystem and building a structured, revenue-driven B2B payments business use cases.

Responsibilities or duties

Main Job Functions:

The Payments Manager- API & B2B will be accountable for achieving the following objectives:

API Strategy & Ecosystem Growth

• Own and execute the MoMo API growth strategy, aligned to Payments, Enterprise, and MTN Group priorities.
• Develop and manage the API product roadmap, prioritizing high impact use cases across C2B, B2C, and B2B.
• Drive increased API adoption, transaction volumes, revenues, and active partners.
• Evangelize API capabilities internally and externally to position MoMo as a platform of choice.

B2B Payments Business Development

• Build and scale the B2B payments portfolio, including collections, disbursements, bulk payments, and enterprise integrations.
• Identify priority B2B verticals (FMCG, utilities, transport, education, government, NGOs, payroll, marketplaces).
• Define commercial models, pricing, and value propositions for B2B customers and aggregators.
• Own B2B pipeline development from ideation to revenue realization.

Partner Onboarding & Experience

• Redesign and optimize partner onboarding journeys (technical, commercial, legal, and operational).
• Reduce time-to-integrate and improve partner activation and retention.
• Work closely with Technology local and group teams to ensure APIs are well-documented, stable, and scalable aligned with best-practice developer experiences.
• Drive continuous improvement in partner support, SLA management, and issue resolution.

Integration Enablement Oversight

• Lead solutioning partner guidance on API integrations, solution design, and third-party connectivity.
• Act as the business bridge between Product, Technology, Security, and Partners.
• Guide solution architecture discussions without being a hands-on developer.

Performance Monitoring & Reporting

1. Define and track API and B2B KPIs:
   • Active partners
   • API call volumes
   • Transaction success rates
   • Revenue by partner / vertical
   • Time-to-onboard
2. Deliver regular insights and performance reports to MoMo Leadership and MTN Group.
3. Use data to drive prioritization, investment decisions, and continuous optimization.

Compliance, Risk & Governance

• Ensure all API and B2B initiatives comply with regulatory, security, and risk frameworks.
• Work with Legal, Compliance, and Risk teams to structure compliant contracts and partnerships.
• Support audits, certifications, and regulatory engagements related to APIs and B2B services.

Qualifications or requirements (e.g., education, skills)

Education:

• Bachelor's degree in a relevant field (e.g., Computer Science, Finance, Business)strong technology, digital led API products exposure is required
• A master’s degree or equivalent is preferred.

Experience needed

Experience:

• A minimum of 5-7 years total experience, 2-3 years in APIs, platform products, payments, fintech, or enterprise solutions.
• Proven experience in:
  • API-led product or platform growth.
  • B2B or enterprise payments/business development.
  • Partner ecosystem management (aggregators, PSPs, developers, enterprises)
• Hands-on exposure to:
  • System integrations and platform enablement.
  • Commercial negotiations and partner contracting
• Experience in telecoms, fintech, banking, or large digital platforms is highly preferred

Functional Knowledge:

• Strategic thinking & execution
• Platform and ecosystem mindset
• Strong tech, commercial and financial acumen
• Partner and stakeholder management
• Data-driven decision-making
• Problem-solving in complex environments
• Strong ownership and accountability

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Female candidates are strongly encouraged to apply.

• Own and execute the MoMo API growth strategy, aligned to Payments, Enterprise, and MTN Group priorities.
• Develop and manage the API product roadmap, prioritizing high impact use cases across C2B, B2C, and B2B.
• Drive increased API adoption, transaction volumes, revenues, and active partners.
• Evangelize API capabilities internally and externally to position MoMo as a platform of choice.
• Build and scale the B2B payments portfolio, including collections, disbursements, bulk payments, and enterprise integrations.
• Identify priority B2B verticals (FMCG, utilities, transport, education, government, NGOs, payroll, marketplaces).
• Define commercial models, pricing, and value propositions for B2B customers and aggregators.
• Own B2B pipeline development from ideation to revenue realization.
• Redesign and optimize partner onboarding journeys (technical, commercial, legal, and operational).
• Reduce time-to-integrate and improve partner activation and retention.
• Work closely with Technology local and group teams to ensure APIs are well-documented, stable, and scalable aligned with best-practice developer experiences.
• Drive continuous improvement in partner support, SLA management, and issue resolution.
• Lead solutioning partner guidance on API integrations, solution design, and third-party connectivity.
• Act as the business bridge between Product, Technology, Security, and Partners.
• Guide solution architecture discussions without being a hands-on developer.
• Define and track API and B2B KPIs:
• Deliver regular insights and performance reports to MoMo Leadership and MTN Group.
• Use data to drive prioritization, investment decisions, and continuous optimization.
• Ensure all API and B2B initiatives comply with regulatory, security, and risk frameworks.
• Work with Legal, Compliance, and Risk teams to structure compliant contracts and partnerships.
• Support audits, certifications, and regulatory engagements related to APIs and B2B services.

• Strategic thinking & execution
• Platform and ecosystem mindset
• Strong tech, commercial and financial acumen
• Partner and stakeholder management
• Data-driven decision-making
• Problem-solving in complex environments
• Strong ownership and accountability

• Bachelor's degree in a relevant field (e.g., Computer Science, Finance, Business)strong technology, digital led API products exposure is required
• A master’s degree or equivalent is preferred.
• A minimum of 5-7 years total experience, 2-3 years in APIs, platform products, payments, fintech, or enterprise solutions.
• Proven experience in: API-led product or platform growth.
• B2B or enterprise payments/business development.
• Partner ecosystem management (aggregators, PSPs, developers, enterprises)
• Hands-on exposure to: System integrations and platform enablement.
• Commercial negotiations and partner contracting
• Experience in telecoms, fintech, banking, or large digital platforms is highly preferred