Logistics Officer job at ZOA Uganda

About ZOA

We are here for people who have lost everything due to armed conflict or natural disaster.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.

Our work in Uganda

In Uganda, ZOA has offices in Kampala, West Nile (Arua), Acholi (Gulu), and Karamoja (Amudat). ZOA Uganda works both in relief and recovery on the themes of food security & livelihoods, primary/accelerated/vocational education, and conflict management with a special focus on land security.

ZOA Uganda is looking for a Logistics Officer to be based in Arua City -ZOA West Nile Office.

Your challenge

The Logistics Officer West Nile (based in Arua) is focal point for logistics related functions in the ZOA Uganda West Nile region, carrying out procurement, and supporting ZOA West Nile programme offices in all logistics functions.

Logistics functions include procurement (according to the ZOA Procurement Guidelines), storage and warehousing of goods, transport and fleet management (vehicles and motorbikes), driver support, shipment and receipt of goods, IT support, asset management, supporting health & safety and security at ZOA offices and bases.

The Logistics Officer is tasked to train and support staff in ZOA West Nile programme locations and projects on logistics and procurement responsibilities. Regular field travel to the West Nile project locations and other ZOA locations is required.

Your main tasks and responsibilities

Procurement

• Keep track of overall procurement planning in coordination with administrative and programme staff in line with approved workplans and budgets. (Project teams are responsible to provide project-specific procurement plans)
• Responsible for the execution and coordination of procurement of goods and services through West Nile offices ensuring completeness of documentation and correct approvals obtained.
• Clear understanding and adherence at all times to ZOA Procurement Guidelines
• Supporting procurement quality in ZOA programme locations including carrying out quality checks on processes and procedures (remotely and in person) and delivering training on ZOA procurement procedures to other ZOA staff (online and in person), in coordination with Programme Manager.
• Keep accurate and transparent records of all logistic or procurement transactions using ZOA Manager.
• Undertake regular market surveys
• Liaise and negotiate with suppliers to ensure fair pricing for supplies.
• In coordination with the Logistics Coordinator Kampala, update and regularly maintain a database of local suppliers that meet the pre-qualification standards, including track records of past performance.
• Ensure that goods received are of the quality and quantity specified in the Purchase Order/contract and sign off goods received notes to validate this.

Logistics and Fleet Management

• Responsible for the coordination of field transport (air and road) ensuring that travel requests are received in a timely manner to allow for good planning. Maintain good contact with Logistics Coordinator Kampala on Kampala-West Nile travel planning
• Ensuring vehicle maintenance is carried out according to schedule/required maintenance and repairs
• Ensure monthly reporting on mileage, fuel consumption as well as repair and maintenance costs. Any significant variables should be flagged and reported to the Programme Manager West Nile.
• Ensure that all vehicles and motorcycles are safe and road-worthy and have proper on-board documentation including 3rd party insurance renewal for motorbikes.
• Oversee fuel consumption purchase and tracking including coordination with gas station(s) for Arua, Yumbe & Rhino Camp.
• Ensure drivers and riders are trained and where possible receive refresher defensive driving training.
• Ensure security measures for vehicles such as parking, storage of keys, emergency supplies etc.
• Ensures that security incidents reports, accidents reports are completed and filled including all vehicle and motorcycle incidents.
• Responsible for overseeing of vehicle rentals including tracking of leases and payments.

IT Support

• Maintaining oversight of all ZOA Uganda West Nile internet subscriptions and ISPs, including tracking usage and setting limits as needed (in discussion with the Moo)
• Focal point for ZOA Uganda West Nile for IT support (in coordination with ZOA Kampala)
• Ensuring IT assets are maintained and kept in good working condition at all times
• Carrying out IT training (at least at introductory level) for ZOA West Nile staff, including set up on One Drive, use of ZOA Manager, access to ZOA Quality Library and use of Office 365.
• Other IT support activities as requested by Programme Manager West Nile or Kampala team, and possibly in liaison with consultants and other external providers.

Stores and Asset Management

• Oversee the store management by ensuring that they are organized and all inflows and outflows from ZOA stores properly recorded, and commodities accounted for at all times including all assets and IT equipment.
• Ensure daily update of stock records and submit monthly reports on stock usage.
• Responsible for the functioning and safeguarding of all communication equipment.
• Responsible for the safeguarding of all ZOA assets; receiving, tagging, issuing, tracking, maintenance and updating assets register and submit quarterly assets list to Moo, including asset owner, condition of assets, chargeable project and any repairs or maintenance needs ensuring all assets are tagged accordingly
• Proactively coordinate with the Logistics Coordinator Kampala to ensure that assets for disposal are identified and flagged for disposal.
• Ensure all the items bought that fall under asset category according to ZOA Policies are properly registered on the asset register with all the required information.
• Liaise with all staff on assets management, movement and monitor if the register is properly maintained and matches with the register.

Team Supervision

• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual and annual performance reviews.
• Provide performance feedback in line with ZOA HR practices and ensure timely submission of performance evaluations and appraisals.
• Support the team by building capacity where required.
• Manage drivers’ leave schedules ensuring smooth operation of the fleet.

Office Health & Safety and Security

• Coordinate maintenance of West-Nile offices, guesthouse, and other assets, ensuring safety equipment is in place and well maintained
• Responsible that office accommodations are according to health & safety and security standards, in coordination with Programme Manager.

Risk Management

• Committed to fraud detection, risk mitigation and fraud reporting, ensure compliance with ZOA policies and procedures, donor regulations and local laws.
• Ensure existing practices, policies and procedures are in compliance with ZOA standards ensuring regular training of staff to ensure compliance.
• Ensure that vendor due diligence actions are carried out (and documented) as per required proced

• Accountability

  • Sensitize all stakeholders (beneficiaries, service providers, partners, government and other) on feedback and complaint mechanisms implemented by ZOA Uganda
  • Upon receipt of a complaint or feedback, ensure that it is correctly documented following correct reporting procedures
  • Understand ZOA’s code of conduct and safeguarding policies, ensure adherence to these policies and that project activities are implemented with a “Do No Harm” approach 

  Your profile

  Identity

  • The candidate is expected to fully support the vision, mission and Christian values 0f ZOA (see https://www.zoa-international.com/corporate-identity)

  Knowledge

  • A first-level university degree (Bachelor’s or equivalent) in Procurement and/or Supply Chain Management, Business Administration, or related
  • Minimum 3 years of experience from working as a Logistics Officer or Procurement in an international humanitarian or NGO context.
  • Proven skills in logistics and procurement.
  • Sound understanding of procurement best practices with ability to proactively manage risks associated with procurements.
  • Know-how of vehicle and office maintenance.
  • Familiarity with IT and communication equipment.
  • Good command of English as well as excellent written and spoken communication skills.
  • Valid Uganda driving licence.
  • Desirable: experience in training and support to colleagues & local partners on logistics related functions

  Skills and attitude

  • Good communication, writing and facilitation skills;
  • Innovative, creative and enthusiastic;
  • Good computer skills: Ms Excel and Ms Word;
  • Self-motivator, able to work with limited supervision;
  • Able to ride a motorbike in field conditions, holding a valid driving license is an added advantage.
  • High level of personal integrity;
  • Flexibility and adaptability;
  • Interpersonal and cross-cultural sensitivity;
  • Able to work under pressures and meet deadlines;
  • Able to work in a sometimes fluid and innovative environment;

• Keep track of overall procurement planning in coordination with administrative and programme staff in line with approved workplans and budgets.
• Responsible for the execution and coordination of procurement of goods and services through West Nile offices ensuring completeness of documentation and correct approvals obtained.
• Clear understanding and adherence at all times to ZOA Procurement Guidelines
• Supporting procurement quality in ZOA programme locations including carrying out quality checks on processes and procedures (remotely and in person) and delivering training on ZOA procurement procedures to other ZOA staff (online and in person), in coordination with Programme Manager.
• Keep accurate and transparent records of all logistic or procurement transactions using ZOA Manager.
• Undertake regular market surveys
• Liaise and negotiate with suppliers to ensure fair pricing for supplies.
• In coordination with the Logistics Coordinator Kampala, update and regularly maintain a database of local suppliers that meet the pre-qualification standards, including track records of past performance.
• Ensure that goods received are of the quality and quantity specified in the Purchase Order/contract and sign off goods received notes to validate this.
• Responsible for the coordination of field transport (air and road) ensuring that travel requests are received in a timely manner to allow for good planning. Maintain good contact with Logistics Coordinator Kampala on Kampala-West Nile travel planning
• Ensuring vehicle maintenance is carried out according to schedule/required maintenance and repairs
• Ensure monthly reporting on mileage, fuel consumption as well as repair and maintenance costs. Any significant variables should be flagged and reported to the Programme Manager West Nile.
• Ensure that all vehicles and motorcycles are safe and road-worthy and have proper on-board documentation including 3rd party insurance renewal for motorbikes.
• Oversee fuel consumption purchase and tracking including coordination with gas station(s) for Arua, Yumbe & Rhino Camp.
• Ensure drivers and riders are trained and where possible receive refresher defensive driving training.
• Ensure security measures for vehicles such as parking, storage of keys, emergency supplies etc.
• Ensures that security incidents reports, accidents reports are completed and filled including all vehicle and motorcycle incidents.
• Responsible for overseeing of vehicle rentals including tracking of leases and payments.
• Maintaining oversight of all ZOA Uganda West Nile internet subscriptions and ISPs, including tracking usage and setting limits as needed (in discussion with the Moo)
• Focal point for ZOA Uganda West Nile for IT support (in coordination with ZOA Kampala)
• Ensuring IT assets are maintained and kept in good working condition at all times
• Carrying out IT training (at least at introductory level) for ZOA West Nile staff, including set up on One Drive, use of ZOA Manager, access to ZOA Quality Library and use of Office 365.
• Other IT support activities as requested by Programme Manager West Nile or Kampala team, and possibly in liaison with consultants and other external providers.
• Oversee the store management by ensuring that they are organized and all inflows and outflows from ZOA stores properly recorded, and commodities accounted for at all times including all assets and IT equipment.
• Ensure daily update of stock records and submit monthly reports on stock usage.
• Responsible for the functioning and safeguarding of all communication equipment.
• Responsible for the safeguarding of all ZOA assets; receiving, tagging, issuing, tracking, maintenance and updating assets register and submit quarterly assets list to Moo, including asset owner, condition of assets, chargeable project and any repairs or maintenance needs ensuring all assets are tagged accordingly
• Proactively coordinate with the Logistics Coordinator Kampala to ensure that assets for disposal are identified and flagged for disposal.
• Ensure all the items bought that fall under asset category according to ZOA Policies are properly registered on the asset register with all the required information.
• Liaise with all staff on assets management, movement and monitor if the register is properly maintained and matches with the register.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual and annual performance reviews.
• Provide performance feedback in line with ZOA HR practices and ensure timely submission of performance evaluations and appraisals.
• Support the team by building capacity where required.
• Manage drivers’ leave schedules ensuring smooth operation of the fleet.
• Coordinate maintenance of West-Nile offices, guesthouse, and other assets, ensuring safety equipment is in place and well maintained
• Responsible that office accommodations are according to health & safety and security standards, in coordination with Programme Manager.
• Committed to fraud detection, risk mitigation and fraud reporting, ensure compliance with ZOA policies and procedures, donor regulations and local laws.
• Ensure existing practices, policies and procedures are in compliance with ZOA standards ensuring regular training of staff to ensure compliance.
• Ensure that vendor due diligence actions are carried out (and documented) as per required proced

• Procurement
• Logistics
• Fleet Management
• IT Support
• Asset Management
• Team Supervision
• Health & Safety
• Security
• Risk Management
• Communication
• Negotiation
• Training
• Market Surveys
• Record Keeping
• IT Training
• Defensive Driving Training

• Clear understanding and adherence at all times to ZOA Procurement Guidelines
• Ability to train and support staff on logistics and procurement responsibilities.
• Regular field travel to project locations and other ZOA locations is required.
• Ability to maintain good contact with Logistics Coordinator Kampala on travel planning.
• Ensure drivers and riders are trained and where possible receive refresher defensive driving training.
• Carrying out IT training (at least at introductory level) for ZOA West Nile staff, including set up on One Drive, use of ZOA Manager, access to ZOA Quality Library and use of Office 365.
• Coach, train, supervise and mentor direct-report staff.
• Provide performance feedback in line with ZOA HR practices and ensure timely submission of performance evaluations and appraisals.
• Support the team by building capacity where required.
• Manage drivers’ leave schedules ensuring smooth operation of the fleet.
• Committed to fraud detection, risk mitigation and fraud reporting, ensure compliance with ZOA policies and procedures, donor regulations and local laws.
• Ensure existing practices, policies and procedures are in compliance with ZOA standards ensuring regular training of staff to ensure compliance.
• Ensure that vendor due diligence actions are carried out (and documented) as per required proced