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Lodge Manager
Posted by: ugashare-Volunteer
Posted date: 2020-Jun-10
Location: Rest of Uganda
Job Summary Our client a group of 5 star lodges within East Africa is currently looking to hire a Lodge Manager. - Minimum Qualification: Bachelor
- Experience Level: Senior level
- Experience Length: 8 years
Job Description Responsibilities - Provide a welcoming lodge environment for their customers with high standards of service, meals and housekeeping which meet the company’s expectations.
- Maintain the smooth operation of the Lodge, its facilities, infrastructure, services and functions.
- Manage all staff reporting to the position so as to effectively assist, train, develop, motivate and monitor their activities.
- Maintain a safe, harmonious, enjoyable work place environment for staff
- To lead by example in a positive and enthusiastic manner.
- Work closely with the General Manager to create a strong management team
- Prepare and communicate Monthly Management reports to senior management on a regular basis in line with company requirements
- Gain a clear understanding of the staff duties and ensure that these are carried out to the company standards
- Complete weekly rotas for the team and maintain correct staffing level at all times
- Resolve and handle Guest complaints
- Be accountable for all relevant Product delivery and Stock management
- Commercial accountability for Budgeting and Financial Management
Qualifications - Qualification in Hotel Management degree/diploma from a reputable institution
- Minimum of 5 years of experience at senior management in a boutique lodge environment with general all round exposure.
- Managerial experience in a high end Lodge would be a plus
- Should be experience in using sales force software and Opera – sales and front office
- Very good computer skills – MS Office Suite
- Excellent Communication and People skills
- Excellent customer service skills
- Hands on and Problem solver
- Leadership and Management skills
Please send your CV to jobs alternatedoors.co.ke Responsibilities - Provide a welcoming lodge environment for their customers with high standards of service, meals and housekeeping which meet the company’s expectations.
- Maintain the smooth operation of the Lodge, its facilities, infrastructure, services and functions.
- Manage all staff reporting to the position so as to effectively assist, train, develop, motivate and monitor their activities.
- Maintain a safe, harmonious, enjoyable work place environment for staff
- To lead by example in a positive and enthusiastic manner.
- Work closely with the General Manager to create a strong management team
- Prepare and communicate Monthly Management reports to senior management on a regular basis in line with company requirements
- Gain a clear understanding of the staff duties and ensure that these are carried out to the company standards
- Complete weekly rotas for the team and maintain correct staffing level at all times
- Resolve and handle Guest complaints
- Be accountable for all relevant Product delivery and Stock management
- Commercial accountability for Budgeting and Financial Management
Qualifications - Qualification in Hotel Management degree/diploma from a reputable institution
- Minimum of 5 years of experience at senior management in a boutique lodge environment with general all round exposure.
- Managerial experience in a high end Lodge would be a plus
- Should be experience in using sales force software and Opera – sales and front office
- Very good computer skills – MS Office Suite
- Excellent Communication and People skills
- Excellent customer service skills
- Hands on and Problem solver
- Leadership and Management skills
Please send your CV to jobsalternatedoors.co.keÂ
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