Loan Collection Officers - Western job at Brac

PURPOSE OF THE ROLE

To manage the banks written off portfolio and loans at risk of write off, recommend and implement remedial action for purposes of increasing the bank’s profitability by collecting all monies owed to the bank as guided by the bank’s recovery policy and existing laws.

MAIN JOB RESPONSIBILITIES

• Review the delinquent portfolio thoroughly to ascertain the causes of the default and recommend timely remedial action.
• Classify the existing and future delinquent accounts into Watch, substandard, Loss and written- off as a way of providing suitable remedial action for each category.
• Identify, review and assign loan accounts to external debt collectors upon approval and monitor the closure of such accounts by the court bailiffs.
• Manage the Portfolio at risk (PAR) of top big loans in your division and ensure it is managed within the institutional acceptable levels.
• Provide proactive initiatives intended to minimize the number of loans being classified under loss category which affects the NBV.
• Where the accounts have been identified as non-performing, immediately initiate recovery proceedings in close coordination with Manager Loan Collections, Legal department and external debt collectors.
• Plan, coordinate with branch management and Implement recovery of written off and non-performing loans in line with Bank’s policy and procedures guidelines.
• Prepare and submit timely reports with clear recommendations on all cases directly under your supervision to Manager Loan Collection or the Division Manager.
• Mentor, coach and build capacity of all field staff on the best practices in recovery and management of delinquent loans.
• Negotiate with Debtors and ensure that the Debtors repay the bad debts at the lowest cost to the Bank.
• On board and manage the performance of the external debt collectors and ensure timely submission of monthly status reports
• Ensure branches are conducting regular delinquency meetings to discuss non-performing loans and provide timely remedial actions.
• Oversee credit related cases against the Bank including external lawyers involved in litigation.
• Oversee all the cases being managed by External lawyers and provide timely reports about the status to your supervisor.
• Managing contracts between the bank and other persons/institutions providing debt collection services like auctioneers, bailiffs, valuers, insurers and lawyers and ensure timely renewal of contracts.
• Supervise sale of pledged assets and ensure all amounts in default are paid plus costs and any balances if any, after settling the outstanding obligations are paid back to the borrower.
• Maintain a sound filing system for all contracts, service level agreements, cases under litigation, cases handed over to external debt collectors, commission payable invoices and any other important documents relating to loan collections unit.
• Work closely with the division manager in taking timely decisions to avoid loans crossing to loss category.
• Profile high risk Satellites, top big defaulters and written-off loans and ensure timely recovery actions are taken to normalize the affected satellites.

REQUIRED QUALIFICATIONS AND SKILLS.

• Bachelor’s degree/Diploma in Business related courses.
• Certificate in Law will be an added advantage

KNOWLEDGE, EXPERIENCES, COMPETENCES

• Legal knowledge and skills
• Analytical and Investigation Skills
• Knowledge and understanding of FIA
• Excellent recovery skills
• Ability to work under pressure and overtime.
• Teamwork oriented and willingness to guide and train others.
• High level of integrity
• Flexible and willing to work in the upcountry places

BRAC Uganda Bank Ltd is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation – regardless of age, race, religion, gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records to fully ensure safeguarding.

BRAC Uganda Bank Ltd is an equal opportunities employer.

• Review the delinquent portfolio thoroughly to ascertain the causes of the default and recommend timely remedial action.
• Classify the existing and future delinquent accounts into Watch, substandard, Loss and written- off as a way of providing suitable remedial action for each category.
• Identify, review and assign loan accounts to external debt collectors upon approval and monitor the closure of such accounts by the court bailiffs.
• Manage the Portfolio at risk (PAR) of top big loans in your division and ensure it is managed within the institutional acceptable levels.
• Provide proactive initiatives intended to minimize the number of loans being classified under loss category which affects the NBV.
• Where the accounts have been identified as non-performing, immediately initiate recovery proceedings in close coordination with Manager Loan Collections, Legal department and external debt collectors.
• Plan, coordinate with branch management and Implement recovery of written off and non-performing loans in line with Bank’s policy and procedures guidelines.
• Prepare and submit timely reports with clear recommendations on all cases directly under your supervision to Manager Loan Collection or the Division Manager.
• Mentor, coach and build capacity of all field staff on the best practices in recovery and management of delinquent loans.
• Negotiate with Debtors and ensure that the Debtors repay the bad debts at the lowest cost to the Bank.
• On board and manage the performance of the external debt collectors and ensure timely submission of monthly status reports
• Ensure branches are conducting regular delinquency meetings to discuss non-performing loans and provide timely remedial actions.
• Oversee credit related cases against the Bank including external lawyers involved in litigation.
• Oversee all the cases being managed by External lawyers and provide timely reports about the status to your supervisor.
• Managing contracts between the bank and other persons/institutions providing debt collection services like auctioneers, bailiffs, valuers, insurers and lawyers and ensure timely renewal of contracts.
• Supervise sale of pledged assets and ensure all amounts in default are paid plus costs and any balances if any, after settling the outstanding obligations are paid back to the borrower.
• Maintain a sound filing system for all contracts, service level agreements, cases under litigation, cases handed over to external debt collectors, commission payable invoices and any other important documents relating to loan collections unit.
• Work closely with the division manager in taking timely decisions to avoid loans crossing to loss category.
• Profile high risk Satellites, top big defaulters and written-off loans and ensure timely recovery actions are taken to normalize the affected satellites.

• Legal knowledge and skills
• Analytical and Investigation Skills
• Knowledge and understanding of FIA
• Excellent recovery skills
• Ability to work under pressure and overtime.
• Teamwork oriented and willingness to guide and train others.
• High level of integrity
• Flexible and willing to work in the upcountry places

• Bachelor’s degree/Diploma in Business related courses.
• Certificate in Law will be an added advantage