IT Support Officer
2025-12-11T14:07:27+00:00
OncoPharm
https://cdn.ugashare.com/jsjobsdata/data/employer/comp_12314/logo/OncoPharm.jpeg
https://oncopharm.ug/
FULL_TIME
kampala
Kampala
00256
Uganda
Pharmaceutical
Computer & IT, Business Operations, Management
2025-12-12T17:00:00+00:00
Uganda
8
WE ARE HIRING!
IT Support Officer
Full-time ⢠Operations & Systems Support ⢠Multi-department support role
Key Duties:
⢠Provide daily IT support (hardware, software, email, connectivity, user access)
⢠Support ERP rollout, integrations & user training
⢠Manage Cloud Call Centre tools & communication systems
⢠Maintain network infrastructure (routers, switches, firewalls, access points)
⢠Troubleshoot downtimes & system incidents
⢠Manage IT assets, accounts, licenses & permissions
⢠Support remote work, VPN & cloud tools
⢠Assist with automation projects, forms & workflows
⢠Participate in system rollouts across subsidiaries
Desired Additional Skills
⢠API integrations, Python/ Javascript/ SQL/R
⢠Cloud services, VoIP/PBX management
⢠Cybersecurity basics & backup procedures
⢠Ability to create small automations or dashboards
⢠Experience in multi-branch or multi-country setups
Minimum Qualifications
⢠Diploma or Degree in IT / Computer Science (mandatory)
⢠Graduated within the last 2 years
⢠Strong knowledge of ERP systems, Google Workspace, cloud call-centre tools
⢠Familiarity with Adobe Creative Cloud & form tools
⢠Hands-on networking + hardware/software troubleshooting experience
Ideal Candidate Attributes
⢠Creative & passionate about digital solutions
⢠Interested in mobile apps, delivery tracking, barcoding systems & efficiency tools
⢠Proactive, disciplined & responsible with sensitive systems
⢠Able to work extended hours when needed
⢠A strong team player supporting multiple departments
- Provide daily IT support (hardware, software, email, connectivity, user access)
- Support ERP rollout, integrations & user training
- Manage Cloud Call Centre tools & communication systems
- Maintain network infrastructure (routers, switches, firewalls, access points)
- Troubleshoot downtimes & system incidents
- Manage IT assets, accounts, licenses & permissions
- Support remote work, VPN & cloud tools
- Assist with automation projects, forms & workflows
- Participate in system rollouts across subsidiaries
- API integrations, Python/ Javascript/ SQL/R
- Cloud services, VoIP/PBX management
- Cybersecurity basics & backup procedures
- Ability to create small automations or dashboards
- Experience in multi-branch or multi-country setups
- Networking + hardware/software troubleshooting
- Diploma or Degree in IT / Computer Science (mandatory)
- Graduated within the last 2 years
- Strong knowledge of ERP systems, Google Workspace, cloud call-centre tools
- Familiarity with Adobe Creative Cloud & form tools
- Creative & passionate about digital solutions
- Interested in mobile apps, delivery tracking, barcoding systems & efficiency tools
- Proactive, disciplined & responsible with sensitive systems
- Able to work extended hours when needed
- A strong team player supporting multiple departments
JOB-693ad01f8990b
Vacancy title:
IT Support Officer
Jobs at:
OncoPharm
Deadline of this Job:
Friday, December 12 2025
Duty Station:
kampala | Kampala | Uganda
Summary
Date Posted: Thursday, December 11 2025, Base Salary: Not Disclosed
JOB DETAILS:
WE ARE HIRING!
IT Support Officer
Full-time ⢠Operations & Systems Support ⢠Multi-department support role
Key Duties:
⢠Provide daily IT support (hardware, software, email, connectivity, user access)
⢠Support ERP rollout, integrations & user training
⢠Manage Cloud Call Centre tools & communication systems
⢠Maintain network infrastructure (routers, switches, firewalls, access points)
⢠Troubleshoot downtimes & system incidents
⢠Manage IT assets, accounts, licenses & permissions
⢠Support remote work, VPN & cloud tools
⢠Assist with automation projects, forms & workflows
⢠Participate in system rollouts across subsidiaries
Desired Additional Skills
⢠API integrations, Python/ Javascript/ SQL/R
⢠Cloud services, VoIP/PBX management
⢠Cybersecurity basics & backup procedures
⢠Ability to create small automations or dashboards
⢠Experience in multi-branch or multi-country setups
Minimum Qualifications
⢠Diploma or Degree in IT / Computer Science (mandatory)
⢠Graduated within the last 2 years
⢠Strong knowledge of ERP systems, Google Workspace, cloud call-centre tools
⢠Familiarity with Adobe Creative Cloud & form tools
⢠Hands-on networking + hardware/software troubleshooting experience
Ideal Candidate Attributes
⢠Creative & passionate about digital solutions
⢠Interested in mobile apps, delivery tracking, barcoding systems & efficiency tools
⢠Proactive, disciplined & responsible with sensitive systems
⢠Able to work extended hours when needed
⢠A strong team player supporting multiple departments
Work Hours: 8
Experience in Months: 24
Level of Education: postgraduate degree
Job application procedure
"Applications reviewed on a rolling basis â early applications encouraged."
Interested and qualified? Click here to apply
Deadline: 12th December, 2025