IT Support officer
2025-07-09T12:38:40+00:00
Mkazipreneur
https://cdn.ugashare.com/jsjobsdata/data/employer/comp_6623/logo/mkazipreneur.png
https://mkazipreneur.org/
FULL_TIME
kampala
Kampala
00256
Uganda
Business Management and Administration
Computer & IT
2025-07-14T17:00:00+00:00
Uganda
8
Mkazipreneur is looking for an experienced IT Support officer to provide technical support while also managing the company’s website and e-commerce platform. Key Responsibilities:
• Provide technical support for hardware, software, and network issues (desktops, laptops, printers, mobile devices).
• Install, configure, and maintain operating systems (Windows/macOS), Microsoft 365, and business applications.
• Assist with user account management (Active Directory, email setups, permissions).
• Maintain and update the company website (content, images, blog posts).
• Ensure website performance, security, and uptime (monitor backups, SSL certificates, plugins).
• Work with developers on technical improvements. • Administer and maintain the e-commerce platform.
• Manage product listings, pricing updates, inventory syncs, and payment gateway configurations.
• Troubleshoot checkout issues, shipping integrations, and third-party app conflicts.
• Monitor site performance, load speed, and security patches to prevent downtime.
Qualifications:
• Bachelor’s degree in IT, Web Development, or related field
• 2+ years in IT support 1+ year managing websites/e-commerce platforms.
Provide technical support for hardware, software, and network issues (desktops, laptops, printers, mobile devices). • Install, configure, and maintain operating systems (Windows/macOS), Microsoft 365, and business applications. • Assist with user account management (Active Directory, email setups, permissions). • Maintain and update the company website (content, images, blog posts). • Ensure website performance, security, and uptime (monitor backups, SSL certificates, plugins). • Work with developers on technical improvements. • Administer and maintain the e-commerce platform. • Manage product listings, pricing updates, inventory syncs, and payment gateway configurations. • Troubleshoot checkout issues, shipping integrations, and third-party app conflicts. • Monitor site performance, load speed, and security patches to prevent downtime.
Bachelor’s degree in IT, Web Development, or related field • 2+ years in IT support 1+ year managing websites/e-commerce platforms.
JOB-686e62d084383
Vacancy title:
IT Support officer
Jobs at:
Mkazipreneur
Deadline of this Job:
Monday, July 14 2025
Duty Station:
kampala | Kampala | Uganda
Summary
Date Posted: Wednesday, July 9 2025, Base Salary: Not Disclosed
JOB DETAILS:
Mkazipreneur is looking for an experienced IT Support officer to provide technical support while also managing the company’s website and e-commerce platform.
Key Responsibilities:
• Provide technical support for hardware, software, and network issues (desktops, laptops, printers, mobile devices).
• Install, configure, and maintain operating systems (Windows/macOS), Microsoft 365, and business applications.
• Assist with user account management (Active Directory, email setups, permissions).
• Maintain and update the company website (content, images, blog posts).
• Ensure website performance, security, and uptime (monitor backups, SSL certificates, plugins).
• Work with developers on technical improvements. • Administer and maintain the e-commerce platform.
• Manage product listings, pricing updates, inventory syncs, and payment gateway configurations.
• Troubleshoot checkout issues, shipping integrations, and third-party app conflicts.
• Monitor site performance, load speed, and security patches to prevent downtime.
Qualifications:
• Bachelor’s degree in IT, Web Development, or related field
• 2+ years in IT support 1+ year managing websites/e-commerce platforms.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? mkazipreneur.org&form%5Bvalid-to%5D=Monday,%20July%2014%202025">Click here to submit your application now.