Human Resource (HR) Consultant job at Health Access Connect (HAC)

Job Summary
Health Access Connect (HAC) is seeking an experienced Human Resource (HR) Consultant to provide short-term, hands-on HR support to the organization. The Consultant will work closely with the Operations Director and existing staff to strengthen HAC's HR systems, policies, and day-to-day people-management processes, while building the capacity of existing staff to sustain these improvements after the assignment ends. The consultancy is based in Kampala, with the possibility of occasional travel to field locations where HAC operates.

Background on HAC
The mission of Health Access Connect is to link remote communities to healthcare. HAC currently pursues this mission through three programs:

Medicycles: We help remote communities to bring Ugandan government health workers to set up one-day integrated mobile outreach clinics every 1-2 months. In those outreach clinics health workers give HIV testing, anti-retroviral treatment, immunizations, perinatal services, family planning, and many other services available in rural health centres.

Treat & Teach: We improve access to family planning in the communities of Masaka and Kalangala districts by a) providing low density high frequency certificate training to health workers, b) setting up outreach clinics in remote communities, c) generating demand by collaborating with community health workers (VHTs), and d) reducing commodity stock outs by providing buffer stocks and improving commodity tracking at partner health facilities.

Key Duties & Responsibilities

The HR Consultant will provide HAC with practical, hands-on HR support and technical expertise, working across recruitment, records management, policy development, payroll support, performance management, employee relations, and staff capacity building. The Consultant will also deliver specific consultancy outputs to strengthen HAC's HR systems for the long term.

Recruitment & Onboarding

• Handle the recruitment process (posting job adverts internally and externally, conducting interviews, carrying out reference checks, and onboarding new candidates)
• Review and harmonize job descriptions and organograms across departments to ensure consistency and clarity of roles
• Refine standardized recruitment tools (interview guides, scoring sheets, offer letter templates)

Employee Records & Documentation

• Gather and maintain employee personal records both in hard and soft copies and ensure the records are up to date
• Draft staff, consultant, and volunteer contracts and support them in understanding the details therein
• Conduct an audit of existing personnel files and contracts for completeness and legal compliance

HR Policies, Compliance & Systems

• Spearhead the review, development, and implementation of HR initiatives and policies
• Conduct a comprehensive HR policy and systems audit against the Uganda Employment Act (2006), NSSF regulations, and NGO Bureau requirements
• Update HAC's HR Policy Manual, covering areas such as recruitment, code of conduct, disciplinary procedures, and staff welfare
• Review and strengthen HAC's Safeguarding and Prevention of Sexual Exploitation and Abuse (PSEA) policy and procedures
• Review employment and working conditions to ensure legal compliance and handle staff welfare

Payroll & Benefits Support

• Compile HR data relating to payroll processing by recording new hires, transfers, terminations, changes in job classifications, salary increases, and other adjustments
• Support the update of monthly payroll information and share with the Finance team; support the sharing of payslips with staff
• Follow up on medical insurance by advising employees on eligibility, verifying submissions, and notifying employees of approvals or changes
• Advise on a basic salary structure / pay scale benchmarked against comparable NGOs in Uganda

Performance Management

• Support performance management processes by assisting with performance appraisals, tracking objectives, and supporting Performance Improvement Plans (PIPs)
• Facilitate employee training and development by organizing training programs

Employee Relations, Welfare & Discipline

• Support the management of disciplinary and grievance issues
• Track and maintain a leave database for staff, including time taken off or any other holiday
• Support staff members by providing official employment documents required by third parties (e.g. banks and other financial institutions)
• Handle exit administration, and ensure that staff exiting have handed over all required assets; communicate to staff regarding exiting staff

Consultancy Deliverables

• Submit a brief inception plan at the start of the assignment outlining priority areas and timelines
• Submit a comprehensive handover report and set of recommendations at the end of the consultancy, including all developed policies, tools, and templates

Qualifications, Technical Competences, Skills, and Experience

Required

• Bachelor's degree in Human Resource Management, Business Administration, Social Sciences, or a related field
• Postgraduate diploma or professional certification in Human Resource Management (e.g. HRMU, CIPD, SHRM) is an added advantage
• At least five (5) years of progressive HR experience, preferably within the NGO or nonprofit sector in Uganda
• Demonstrated experience conducting HR audits, and developing or reviewing HR policies and manuals
• Sound working knowledge of the Uganda Employment Act (2006), NSSF regulations, PAYE, and other applicable labour and tax laws
• Experience developing or strengthening Safeguarding and PSEA policies is an added advantage
• Experience with recruitment, contract drafting, payroll data management, and employee records management
• Excellent report writing, documentation, and oral presentation skills
• Ability to work independently, deliver within a short timeframe, and transfer knowledge effectively to existing staff
• A team player with excellent interpersonal and communication skills, and high standards of confidentiality and integrity

Preferred

• Membership with the Human Resource Managers' Association of Uganda (HRMAU) or an equivalent professional body
• Experience working with small to medium-sized NGOs on HR systems strengthening or organizational development
• Experience with HR software, personnel databases, or digital record-keeping tools
• Excellent spoken and written English language communication skills

• Handle the recruitment process (posting job adverts internally and externally, conducting interviews, carrying out reference checks, and onboarding new candidates)
• Review and harmonize job descriptions and organograms across departments to ensure consistency and clarity of roles
• Refine standardized recruitment tools (interview guides, scoring sheets, offer letter templates)
• Gather and maintain employee personal records both in hard and soft copies and ensure the records are up to date
• Draft staff, consultant, and volunteer contracts and support them in understanding the details therein
• Conduct an audit of existing personnel files and contracts for completeness and legal compliance
• Spearhead the review, development, and implementation of HR initiatives and policies
• Conduct a comprehensive HR policy and systems audit against the Uganda Employment Act (2006), NSSF regulations, and NGO Bureau requirements
• Update HAC's HR Policy Manual, covering areas such as recruitment, code of conduct, disciplinary procedures, and staff welfare
• Review and strengthen HAC's Safeguarding and Prevention of Sexual Exploitation and Abuse (PSEA) policy and procedures
• Review employment and working conditions to ensure legal compliance and handle staff welfare
• Compile HR data relating to payroll processing by recording new hires, transfers, terminations, changes in job classifications, salary increases, and other adjustments
• Support the update of monthly payroll information and share with the Finance team; support the sharing of payslips with staff
• Follow up on medical insurance by advising employees on eligibility, verifying submissions, and notifying employees of approvals or changes
• Advise on a basic salary structure / pay scale benchmarked against comparable NGOs in Uganda
• Support performance management processes by assisting with performance appraisals, tracking objectives, and supporting Performance Improvement Plans (PIPs)
• Facilitate employee training and development by organizing training programs
• Support the management of disciplinary and grievance issues
• Track and maintain a leave database for staff, including time taken off or any other holiday
• Support staff members by providing official employment documents required by third parties (e.g. banks and other financial institutions)
• Handle exit administration, and ensure that staff exiting have handed over all required assets; communicate to staff regarding exiting staff
• Submit a brief inception plan at the start of the assignment outlining priority areas and timelines
• Submit a comprehensive handover report and set of recommendations at the end of the consultancy, including all developed policies, tools, and templates

• Excellent report writing, documentation, and oral presentation skills
• Ability to work independently, deliver within a short timeframe, and transfer knowledge effectively to existing staff
• A team player with excellent interpersonal and communication skills, and high standards of confidentiality and integrity
• Excellent spoken and written English language communication skills

• Bachelor's degree in Human Resource Management, Business Administration, Social Sciences, or a related field
• Postgraduate diploma or professional certification in Human Resource Management (e.g. HRMU, CIPD, SHRM) is an added advantage
• At least five (5) years of progressive HR experience, preferably within the NGO or nonprofit sector in Uganda
• Demonstrated experience conducting HR audits, and developing or reviewing HR policies and manuals
• Sound working knowledge of the Uganda Employment Act (2006), NSSF regulations, PAYE, and other applicable labour and tax laws
• Experience developing or strengthening Safeguarding and PSEA policies is an added advantage
• Experience with recruitment, contract drafting, payroll data management, and employee records management
• Membership with the Human Resource Managers' Association of Uganda (HRMAU) or an equivalent professional body
• Experience working with small to medium-sized NGOs on HR systems strengthening or organizational development
• Experience with HR software, personnel databases, or digital record-keeping tools