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Head of Ocean Freight and Road Freight job at DHL
Posted by: great-volunteer
Posted date: 2025-Nov-04
Location: kampala, Kampala, Uganda
Head of Ocean Freight and Road Freight 2025-11-03T16:56:03+00:00 DHL https://cdn.ugashare.com/jsjobsdata/data/employer/comp_11702/logo/images.png https://www.dhl.com/ug-en/home.html FULL_TIME kampala Kampala 00256 Uganda Logistics Management, Logistics & Transportation 2025-11-10T17:00:00+00:00 Uganda 8 In this Head of Ocean Freight and Road Freight position - Overall Goals / Typical Measures
- Grow Market Share: Drive growth in both OFR and RFR segments.
- P&L Responsibility: Full P&L responsibility for both OFR and RFR, ensuring delivery to agreed budget. • Compliance: Ensure compliance with industry and internal DGF policies and standards for both OFR and RFR.
- Customer Solutions Development: Participate in the development and implementation of customer solutions for new accounts.
- Resource Management: Ensure optimal resourcing of OFR and RFR to meet service standards.
- Customer Relationship Management: Visit customers to maintain relationships, research needs, and monitor satisfaction.
- Supplier Management: Maintain relationships with suppliers and manage their performance.
- Profitability Monitoring: Monitor profitability of OFR, RFR, customers, and shipments.
- Estimates and RFQs: Oversee and assist with estimates and RFQs/tenders.
- Invoice Processing: Ensure timely processing of invoices in line with DGF financial controls.
- Continuous Improvement: Implement First Choice, Station Improvements, and adherence to quality policies.
- Reporting: Produce weekly, monthly, and ad-hoc reports as required by management.
- Service Level Improvement: Improve service levels, internal KPIs, customer satisfaction, and adherence to SLAs.
- Revenue Growth: Collaborate with sales to grow OFR and RFR revenue and market share.
- Tariff Management: Own and maintain 'Country ACC tariffs', RFQs/tenders.
People Management - High-Performance Culture: Develop a high-performance service culture within the functional department.
- Organizational Structure: Plan, organize, and direct an efficient functional department.
- KPI Development: Develop KPIs with team members and monitor individual performance.
- Training and Development: Identify training needs and opportunities for skill development.
- Employee Engagement: Foster employee satisfaction and commitment to achieve objectives.
- Job Requirements.
- Industry Knowledge: In-depth knowledge of freight forwarding, specifically OFR and RFR products.
- Leadership Skills: Strong leadership and management capabilities.
Stakeholder Relationship Skills: Outstanding skills in managing stakeholder relationships. - Team Collaboration: Ability to work in a team environment and transfer knowledge effectively.
- Time Management: Strong punctuality and time management skills.
- Problem-Solving: Strong problem-solving mentality and sound judgment in risk management.
- Computer Literacy: Proficient in all MS Programs.
Now, here is what we need from you! Business: - Customer Orientation: Focused on understanding and meeting customer needs.
- Planning & Organizing: Sets clear goals and efficiently organizes activities.
- Decision Making: Makes timely and sound decisions based on analysis.
Leadership - Developing People: Facilitates growth through coaching and mentoring.
- Building and Leading Teams: Attracts and develops talent; fosters teamwork
Personal - Influencing: Persuades others and gains commitment.
- Communication: Provides clear and concise information; listens effectively.
- Commitment to Excel: Strives for high standards and extraordinary results.
Expected Years of Experience - Minimum of 8 years in the logistics industry, with at least 5 years in a managerial position.
Expected Educational Qualifications - MA in Business Management or a related field; additional qualifications in logistics are a plus
We offer: - Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Expected Years of Experience Minimum of 8 years in the logistics industry, with at least 5 years in a managerial position. Expected Educational Qualifications MA in Business Management or a related field; additional qualifications in logistics are a plus JOB-6908dea328ddc Vacancy title:
Head of Ocean Freight and Road Freight Jobs at:
DHL Deadline of this Job:
Monday, November 10 2025 Duty Station:
kampala | Kampala | Uganda Summary
Date Posted: Monday, November 3 2025, Base Salary: Not Disclosed JOB DETAILS: In this Head of Ocean Freight and Road Freight position - Overall Goals / Typical Measures
- Grow Market Share: Drive growth in both OFR and RFR segments.
- P&L Responsibility: Full P&L responsibility for both OFR and RFR, ensuring delivery to agreed budget. • Compliance: Ensure compliance with industry and internal DGF policies and standards for both OFR and RFR.
- Customer Solutions Development: Participate in the development and implementation of customer solutions for new accounts.
- Resource Management: Ensure optimal resourcing of OFR and RFR to meet service standards.
- Customer Relationship Management: Visit customers to maintain relationships, research needs, and monitor satisfaction.
- Supplier Management: Maintain relationships with suppliers and manage their performance.
- Profitability Monitoring: Monitor profitability of OFR, RFR, customers, and shipments.
- Estimates and RFQs: Oversee and assist with estimates and RFQs/tenders.
- Invoice Processing: Ensure timely processing of invoices in line with DGF financial controls.
- Continuous Improvement: Implement First Choice, Station Improvements, and adherence to quality policies.
- Reporting: Produce weekly, monthly, and ad-hoc reports as required by management.
- Service Level Improvement: Improve service levels, internal KPIs, customer satisfaction, and adherence to SLAs.
- Revenue Growth: Collaborate with sales to grow OFR and RFR revenue and market share.
- Tariff Management: Own and maintain 'Country ACC tariffs', RFQs/tenders.
People Management - High-Performance Culture: Develop a high-performance service culture within the functional department.
- Organizational Structure: Plan, organize, and direct an efficient functional department.
- KPI Development: Develop KPIs with team members and monitor individual performance.
- Training and Development: Identify training needs and opportunities for skill development.
- Employee Engagement: Foster employee satisfaction and commitment to achieve objectives.
- Job Requirements.
- Industry Knowledge: In-depth knowledge of freight forwarding, specifically OFR and RFR products.
- Leadership Skills: Strong leadership and management capabilities.
Stakeholder Relationship Skills: Outstanding skills in managing stakeholder relationships. - Team Collaboration: Ability to work in a team environment and transfer knowledge effectively.
- Time Management: Strong punctuality and time management skills.
- Problem-Solving: Strong problem-solving mentality and sound judgment in risk management.
- Computer Literacy: Proficient in all MS Programs.
Now, here is what we need from you! Business: - Customer Orientation: Focused on understanding and meeting customer needs.
- Planning & Organizing: Sets clear goals and efficiently organizes activities.
- Decision Making: Makes timely and sound decisions based on analysis.
Leadership - Developing People: Facilitates growth through coaching and mentoring.
- Building and Leading Teams: Attracts and develops talent; fosters teamwork
Personal - Influencing: Persuades others and gains commitment.
- Communication: Provides clear and concise information; listens effectively.
- Commitment to Excel: Strives for high standards and extraordinary results.
Expected Years of Experience - Minimum of 8 years in the logistics industry, with at least 5 years in a managerial position.
Expected Educational Qualifications - MA in Business Management or a related field; additional qualifications in logistics are a plus
We offer: - Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Work Hours: 8 Experience in Months: 96 Level of Education: bachelor degree Job application procedure
Interested and qualified? Click here to apply
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