Head of Airfreight job at DHL Global Forwarding
Posted by: ugashare-Volunteer
Posted date: 2025-Mar-01
Location: Kampala
Vacancy title: Head of Airfreight [ Type: FULL TIME , Industry: Logistics , Category: Transportation & Logistics ] Jobs at: DHL Global Forwarding Deadline of this Job: Wednesday, March 12 2025 Duty Station: Within Uganda , Kampala, East Africa
Summary Date Posted: Friday, February 28 2025, Base Salary: Not Disclosed Similar Jobs in UgandaLearn more about DHL Global ForwardingDHL Global Forwarding jobs in Uganda JOB DETAILS: Key Tasks Customers ⢠Identify and develop potential, sustainable customer relationships ⢠Respond to customer enquiries / complaints ⢠Lead in engagements and strategic customer interfaces with Key Account Contacts ⢠Provide leadership in the areas of product and business development, resource utilization, Country organization and activities ⢠Support and co-ordinate the development, implementation and localization of key initiatives and Programs ⢠Facilitate and support countryâs efforts in maintaining healthy relationships with trade bodies and government agencies & authorities, including being an active subscriber or participant of global research agencies ⢠Establish KPIâs and obtain agreement & commitment from Country management ⢠Provide guidelines and support for the implementation of programs such as security regulation to meet country mandated regulatory requirements ⢠Carrier contact/negotiation (AFR) according to corporate policy and local requirements Stakeholders ⢠Carrier contract/relationship and performance management ⢠Interact with commercial team (at country level) in terms of pricing ⢠Defines, implements, monitors and enforces service and quality standards, in cooperation with product management (in Regional Office) ⢠Responsible for EBIT result at country/country group level AFR. ⢠Compliance to corporate policy ⢠Win-win partnership/contract/business arrangements ⢠Defined KPIâs/Performance Dimensions ⢠Achievements of KPIs ⢠Quality input provided for marketing & pricing policy development ⢠Defined quality measures Achievement of quality KPIâs Process ⢠Defines, monitors and enforces targets to the operational units ⢠Select and assigns key positions to reach targets ⢠Analyses costs and cost structure of production on country/country group level, and derives improvement measurements and actions ⢠Responsible for constant improvement and optimization of production means (cost management), e.g. make or buy. ⢠Defines and implements Airfreight ISO standards in line with corporate instructions ⢠Responsible for operational management, Production sites, Traffic management, technical support (buying, capacity etc.), Local purchasing on country/country group level for AFR according to corporate policy ⢠Proposes IT needs ⢠Responsible for Preferred Carrier adherence ⢠Responsible for Operational KPIâs People management ⢠Determine organization's structure, roles and responsibility and performance targets for the function ⢠Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness ⢠Develop a team spirit and multitasking capabilities within the team ⢠Plan, organize and direct an efficient and effective function ⢠Develop KPIâs with team members and monitor individual performance ⢠Conduct performance appraisal, including coaching ⢠Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and target ⢠Identify training needs and opportunities to develop a highly skilled functional department Now, hereâs what we need from you. ⢠In-depth knowledge in the logistics industry especially the Airfreight product both imports and exports. ⢠Commercially astute with excellent business acumen ⢠Presentation and facilitation skills. ⢠Excellent training skills ⢠Strong Customer-facing and interaction skills ⢠Excellent Communication skills - spoken and written. ⢠Outstanding Negotiation and interpersonal skills ⢠Strong Leadership skills ⢠Analytical, organizational and motivational skills ⢠People Management skills We offer: ⢠Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. ⢠Possible further career development ⢠Competitive salary
Job Experience: No Requirements Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree Job application procedure
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