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Head – Business Management job at M-KOPA
Posted by: great-volunteer
Posted date: 2026-Feb-17
Location: Kampala
Head – Business Management 2026-02-16T21:03:49+00:00 M-KOPA https://cdn.ugashare.com/jsjobsdata/data/employer/comp_951/logo/M-KOPA.png https://www.ugashare.com/jobs/ FULL_TIME Kampala Kampala 00256 Uganda Financial Services Management,Business Operations 2026-02-25T17:00:00+00:00 8 Description M-KOPA is hiring a Head – Business Management to join our General Management Team in Uganda as we scale up and drive digital and financial inclusion across our markets. The Head of Business Management serves as a senior strategic partner to the General Manager and departmental leaders, driving business transformation across all key functions. This senior leadership role combines strategic oversight with hands-on operational expertise, leading high-impact transformation initiatives while serving as an incubator for new business lines and verticals. Key Duties and Responsibilities: Strategic Business Support - Serve as strategic partner to the General Manager on business-critical initiatives and transformation projects
- Manage local business relationships (like MNOs, OEMs, Retention DFS) that are revenue drivers; Review partnership performance; And address operational partnership issues.
- Monitor marketing performance and ensure alignment with acquisition and retention objectives; Review marketing activities and ensure brand consistency across channels
- Lead market-wide business intelligence and analytics initiatives, developing comprehensive dashboards and KPI frameworks
- Drive data-driven decision making through advanced analytics, performance modeling, and predictive insights
- Provide interim senior leadership during transitions, organizational changes, or strategic pivots
Cross-Functional Operational Excellence & Performance Optimization - Partner with department heads to design and implement comprehensive solutions for operational challenges and performance optimization
- Lead analytics and pricing optimization strategies to drive revenue management and business intelligence capabilities
- Lead regional implementation and monitoring of fraud prevention strategies in coordination with global Center of Excellence
- Optimize cross-functional processes and eliminate operational silos to enhance overall business performance
Project Leadership & Innovation Incubation - Manage critical strategic projects including new product/financial services launches and market expansion initiatives
- Lead incubation and development of new business lines and revenue verticals for the local operations
- Own complex transformation projects and business innovation initiatives requiring senior-level stakeholder management
- Drive innovation strategy, new revenue stream development, and change management at the senior leadership level
Qualifications, Skills and Experience: - Bachelor’s degree in business administration, Operations, Project Management, or related field
- 7-10 years of progressive experience in senior management, transformation, or general management roles
- Strong background in business intelligence, analytics, and data-driven decision making
- Proven track record leading large-scale business transformation and operational excellence initiatives
- Experience in new business development, product incubation, or strategic project management
- Track record of driving results in fast-paced, customer-centric environments
- Excellent communication and leadership skills
Key Competencies - Senior-level strategic thinking with strong execution capabilities
- Business transformation and operational excellence expertise at enterprise scale
- Executive presence and ability to influence and lead at all organizational levels
- Advanced commercial acumen with revenue optimization experience
- Change leadership and complex program management at senior leadership level
- Serve as strategic partner to the General Manager on business-critical initiatives and transformation projects
- Manage local business relationships (like MNOs, OEMs, Retention DFS) that are revenue drivers; Review partnership performance; And address operational partnership issues.
- Monitor marketing performance and ensure alignment with acquisition and retention objectives; Review marketing activities and ensure brand consistency across channels
- Lead market-wide business intelligence and analytics initiatives, developing comprehensive dashboards and KPI frameworks
- Drive data-driven decision making through advanced analytics, performance modeling, and predictive insights
- Provide interim senior leadership during transitions, organizational changes, or strategic pivots
- Partner with department heads to design and implement comprehensive solutions for operational challenges and performance optimization
- Lead analytics and pricing optimization strategies to drive revenue management and business intelligence capabilities
- Lead regional implementation and monitoring of fraud prevention strategies in coordination with global Center of Excellence
- Optimize cross-functional processes and eliminate operational silos to enhance overall business performance
- Manage critical strategic projects including new product/financial services launches and market expansion initiatives
- Lead incubation and development of new business lines and revenue verticals for the local operations
- Own complex transformation projects and business innovation initiatives requiring senior-level stakeholder management
- Drive innovation strategy, new revenue stream development, and change management at the senior leadership level
- Strong background in business intelligence, analytics, and data-driven decision making
- Excellent communication and leadership skills
- Senior-level strategic thinking with strong execution capabilities
- Business transformation and operational excellence expertise at enterprise scale
- Executive presence and ability to influence and lead at all organizational levels
- Advanced commercial acumen with revenue optimization experience
- Change leadership and complex program management at senior leadership level
- Bachelor’s degree in business administration, Operations, Project Management, or related field
- 7-10 years of progressive experience in senior management, transformation, or general management roles
- Proven track record leading large-scale business transformation and operational excellence initiatives
- Experience in new business development, product incubation, or strategic project management
- Track record of driving results in fast-paced, customer-centric environments
JOB-6993863543e1b Vacancy title:
Head – Business Management Jobs at:
M-KOPA Deadline of this Job:
Wednesday, February 25 2026 Duty Station:
Kampala | Kampala Summary
Date Posted: Monday, February 16 2026, Base Salary: Not Disclosed JOB DETAILS:
Description M-KOPA is hiring a Head – Business Management to join our General Management Team in Uganda as we scale up and drive digital and financial inclusion across our markets. The Head of Business Management serves as a senior strategic partner to the General Manager and departmental leaders, driving business transformation across all key functions. This senior leadership role combines strategic oversight with hands-on operational expertise, leading high-impact transformation initiatives while serving as an incubator for new business lines and verticals. Key Duties and Responsibilities: Strategic Business Support - Serve as strategic partner to the General Manager on business-critical initiatives and transformation projects
- Manage local business relationships (like MNOs, OEMs, Retention DFS) that are revenue drivers; Review partnership performance; And address operational partnership issues.
- Monitor marketing performance and ensure alignment with acquisition and retention objectives; Review marketing activities and ensure brand consistency across channels
- Lead market-wide business intelligence and analytics initiatives, developing comprehensive dashboards and KPI frameworks
- Drive data-driven decision making through advanced analytics, performance modeling, and predictive insights
- Provide interim senior leadership during transitions, organizational changes, or strategic pivots
Cross-Functional Operational Excellence & Performance Optimization - Partner with department heads to design and implement comprehensive solutions for operational challenges and performance optimization
- Lead analytics and pricing optimization strategies to drive revenue management and business intelligence capabilities
- Lead regional implementation and monitoring of fraud prevention strategies in coordination with global Center of Excellence
- Optimize cross-functional processes and eliminate operational silos to enhance overall business performance
Project Leadership & Innovation Incubation - Manage critical strategic projects including new product/financial services launches and market expansion initiatives
- Lead incubation and development of new business lines and revenue verticals for the local operations
- Own complex transformation projects and business innovation initiatives requiring senior-level stakeholder management
- Drive innovation strategy, new revenue stream development, and change management at the senior leadership level
Qualifications, Skills and Experience: - Bachelor’s degree in business administration, Operations, Project Management, or related field
- 7-10 years of progressive experience in senior management, transformation, or general management roles
- Strong background in business intelligence, analytics, and data-driven decision making
- Proven track record leading large-scale business transformation and operational excellence initiatives
- Experience in new business development, product incubation, or strategic project management
- Track record of driving results in fast-paced, customer-centric environments
- Excellent communication and leadership skills
Key Competencies - Senior-level strategic thinking with strong execution capabilities
- Business transformation and operational excellence expertise at enterprise scale
- Executive presence and ability to influence and lead at all organizational levels
- Advanced commercial acumen with revenue optimization experience
- Change leadership and complex program management at senior leadership level
Work Hours: 8 Experience in Months: 72 Level of Education: bachelor degree Job application procedure
Application Link: Click Here to Apply Now
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