Graduate Trainee job at True North Consult
Posted by: ugashare-Volunteer
Posted date: 2024-May-21
Location: Kampala
Vacancy title: Graduate Trainee [ Type: FULL TIME , Industry: Consulting , Category: Management ] Jobs at: True North Consult
Deadline of this Job: Saturday, May 25 2024 Duty Station: Within Uganda , Kampala, East Africa Summary Date Posted: Tuesday, May 21 2024, Base Salary: Not Disclosed Similar Jobs in Uganda Learn more about True North Consult True North Consult jobs in Uganda
JOB DETAILS: Job Purpose To offer required support to assigned units/ departments with the purpose of learning and consolidating knowledge through shadowing various staff members, participating in learning experiences, attending meetings in order to achieve a high level of competence and acquire the potential to become a next generation leader and take on substantive roles on successful completion of the program. Responsibilities Financial & New Business Growth • Efficiently and effectively execute on assigned duties. • Marketing/selling of bank products & Services to both potential and existing customers. • Identify business improvement opportunities and communicate them to the assigned supervisor as applicable and by so doing actively contribute to the growth and development of the Bank’s business. o Internal Controls, Processes & Procedures • Carry out duties assigned duties against laid down. processes and procedures, and within set limits and TAT. • Participate as an active member in the Graduate Management Program. • Observe all policies, procedures and demonstrate a way behaviors and values. • Make sound judgments and make effective, timely decisions. • Successfully manage and complete all assigned projects and assessments as set requirements. • Commit to be available to work in any department within the Bank. • Accurately maintain and update personal portfolio of evidence to ensure all learning received (both on and off the job) is captured over the program period. Customer Experience • Maintain high level customer service standards at all times. • Maintain TAT in all areas of performance and a high customer service standard at all times, in the banking halls, written communication and on telephone. • Offer timely and quality service as stipulated by Bank procedure, and report/ escalated appropriately on provided platforms. • Ensure follow up on customer queries and provide feedback promptly at all times. • Keep self-updated on existing and new products, to offer customers informed advice and cross sell appropriately. Learning and growth • Ensure personal growth by continuous learning/training for self through E-learning, internal & external training activities. Career growth enhancement for self through personal development initiatives.i.e.job shadowing to learn other roles. • Take responsibility for and commit to continuous self-development throughout the 12-month duration of the program in order to achieve a high level of competence as outlined by the program specifications. • Adopt to different working environments and team cultures. • Work with assigned supervisor to maintain a performance rating of meet and preferably exceed set expectations. • Attend and pass all core training prerequisites and programs within the specified time-frames. • Willingly and continuously share knowledge and learning with program peers as well as coaches and program managers. • Be positive and courageous and seek opportunities to learn and develop. • Inspire and influence others. Stakeholder Management Internal • Assigned Supervisors • All staff External • Customers Decision Making Authority • Operational Work Cycle and Impact • Less than 1 week Person Specification Education, Training, Skills & Experience Ideal Job Specifications • Bachelor’s Degree from a recognized university. (Recent graduate of 2022/2023) • At least two (2) principal passes at A ‘level/equivalent • First grade at O ’Level/equivalent (with at least a credit in Math and English) • Uganda National Ideal Job competencies Technical Competencies • Conceptual and Analytical Skills Ability to quickly grasp and understand systems and keen to detail Behavioral Competencies Results and Achievement Oriented • Strives to achieve results, enjoys measuring others, being measured, and being judged on performance standards and those of others he leads. Personal Ethics • Must be honest, fair, just but firm with self, and of high integrity • Negotiation Skills • Must be a good negotiator, particularly in changing behavior and work practices but always Win/Win. • Communication and Interpersonal Skills • Well-developed oral and report-writing skills, ability to work with, lead and build motivated teams. Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree Job application procedure
You can apply by submitting your cover letter and CV to truenorthafrica.com>exechiretruenorthafrica.com with subject line Graduate Trainee by 25th May 2024. All application documents Must be in either PDF or MS. Word.
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